I placed my order online and it was dispatched the next day and then I received it via Royal Mail the day after. Absolutely great service. Would highly recommend. Thank you.
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See what reviewers are saying
After seven days without receiving any shipping confirmation, I wanted to track my order. To do so, I first had to download a rather sketchy app to my phone. Then I was required to create an acco... See more
Although the product arrived in sealed packaging, there were dirty black marks across more than one of the panels on the star shaped fidget spinner. It doesn't look new at all and I would have returne... See more
My purchase was sent to me by the vendor very quickly (although it then took Royal Mail 4 working days to get it to me) and I’m very happy with the product. Purchase price was a quite a bit above RRP,... See more
Company details
- Toy shop
- also in
- Childrens Toy Store
Written by the company
Online Toy Shop - shop for quality kids toys and games, shop now for quality toys. Excellent customer service.
Contact info
66 Gracechurch Shopping Centre The Parade, Sutton Coldfield , B72 1PD, Birmingham, United Kingdom
- 01217691501
- adeel@toys4you.co.uk
- toys4you.co.uk
3.2
Average
96 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 48 hours
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Reply from Toys4you
Sorry to hear that you had a problem, as explained the parcel was delivered by Royal Mail, to be fair to Royal Mail they left the parcel in a safe place as per delivery proof that has been provided. At time of order there was no mention of any other safe place too, so parcel was delivered safely and proof of this has been provided too.
Reply from Toys4you
Sorry to hear that you felt this way, the item was a plush toy and had holographic seal of authenticity with QR codes to verify. You might have got it confused with any other item, all our items are branded and we do not sell fake products.
Great product and great service
Love the Warmies keyrings (I purchased the sloth as a gift), and service was perfect. Item shipped immediately, and received in California in less than a week. Highly recommend this product and this seller.
31 October 2025
Stated that the game was new
Stated that the game was new, but when it arrived it looked like someone had stoomped on the edges. So either it was very used from the start or sombody treated the parcel EXTREMELY poorly. That made me very sad and disappointed, since this game was going to be a birthday gift. :(
I can't buy this game in Sweden.
Maybe you should use a lot more bobble wrap in the future, so the parcels can survive in tact. Have taken pictures on all the dmg.
Best regards
Caroline Johansson
28 October 2025
Toys4you went above and beyond!!
My items were well packaged and postage was super speedy. More important though, Toys4you went above and beyond for me. I had a small request but know it’s not always possible to fulfil. So, I thought I’d ask but I also understood chances were slim. They made it happen for me!!!!!! I can’t tell you how happy, excited and teary I was when I opened my package. I will come back here to buy my toys over and over b’coz of what they done for me. Thank you, soooo, soooo much!
29 August 2025
Honest Company
My Squishmallows arrived to U.S. quickly and well packaged. Payment went smoothly. I would buy here again no worries.
1 August 2025
Poor Services
I just wanted to record my protest for poor services by toys4you.pk company.
I booked my order on COD basis. I had a flight, so gave cash at my home to receive this order. My online banking services was not working at that point in time.
I got a call from toys4you.pk to deposit 2000 PKR in advance as it is company policy. I requested him to keep my order on COD payment term but my order was cancelled that it can't be entertained without advance payment.
There is no harm in getting advance payment but why it was not informed me at the time of booking.
I know there is no regulatory body in Pakistan to monitor online business but please stop deceiving people just for this minor amount of 12,000 PKR.
I am higly disappointed and for toys4you.pk I am a gone customer, who will never come back.
10 July 2025
Unprompted review
Reply from Toys4you
Thanks for taking the time to leave a review, but unfortunately you have posted a review for a different company under our profile, we are a toyshop based in United Kingdom and not in Pakistan please. If we can be of any help do let us know.
I placed one order from this website…
I placed one order from this website and now continually get their marketing emails despite trying to unsubscribe and blocking the sender.
I’m now reporting it to whatever ombudsman deals with marketing information because this is ridiculous. It is sometimes 3 emails per day!
15 June 2025
Unprompted review
Reply from Toys4you
Thank you for taking the time to leave us a review. On our emails there is an unsubscribe link, please click on that so you are taken off any emails. We do not send such emails at this frequency anyways unless there is a forwarder setup at your end. However we have requested additional information from you as your email address so we can ensure you are taken off any lists. Thanks
Unable to stop marketing emaila
Been trying to unsubscribe to email mailing list for over a year and still receiving emails. Never any responses from the company when you email them either.
I usually rate a company on what their customer service is like and these are dreadful.
11 April 2025
Unprompted review
Reply from Toys4you
Thank you for taking the time to leave a review, unfortunately we haven't received any of your requests to remove you from the email list apart from the message sent on our website few hours ago. We have taken you off the list, also there is a link to unsubscribe on the emails, once clicked it will automatically take you off the list. Thanks
Items were received in perfect…
Items were received in perfect condition and were packaged very well in a cardboard box. Toys4you is a great little toy shop, easy to use website and good value for money. Will definitely shop again. Thanks!!
29 March 2025
Very fast very reliable must check out!!!
Very fast delivery and extremely luck for me!!
28 March 2025
Dirty toy
Although the product arrived in sealed packaging, there were dirty black marks across more than one of the panels on the star shaped fidget spinner. It doesn't look new at all and I would have returned it, but it was needed immediately. Wouldn't have been suitable to give as a present though, due to marks on the product.
27 February 2025
The toy I bought was broken reached out…
The toy I bought was broken reached out to the toys4you they said they are going to send me a return label and unfortunately I have not received it yet or had a refund.
22 December 2024
Unprompted review
Pretty quick delivery for saying it's…
Pretty quick delivery for saying it's just after Xmas. Granddaughter pleased with product
30 December 2024
Faultless from start to finish
From easy ordering to prompt delivery,packaged very well, very delighted with product🙂
29 November 2024
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