Toys4you Reviews 

96
•
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

I placed my order online and it was dispatched the next day and then I received it via Royal Mail the day after. Absolutely great service. Would highly recommend. Thank you.

Rated 2 out of 5 stars

After seven days without receiving any shipping confirmation, I wanted to track my order. To do so, I first had to download a rather sketchy app to my phone. Then I was required to create an acco... See more

Rated 1 out of 5 stars

Although the product arrived in sealed packaging, there were dirty black marks across more than one of the panels on the star shaped fidget spinner. It doesn't look new at all and I would have returne... See more

Rated 4 out of 5 stars

My purchase was sent to me by the vendor very quickly (although it then took Royal Mail 4 working days to get it to me) and I’m very happy with the product. Purchase price was a quite a bit above RRP,... See more

Company details

  1. Toy shop
  2. also in
  3. Childrens Toy Store

Written by the company

Online Toy Shop - shop for quality kids toys and games, shop now for quality toys. Excellent customer service.


Contact info

3.2

Average

TrustScore 3 out of 5

96 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 48 hours

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3.2

All reviews

(96)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I’ve ordered one item on Saturday today…

I’ve ordered one item on Saturday today is Monday and I still didn’t received the confirmation email. I didn’t received nothing from this website

16 June 2023
Toys4you logo

Reply from Toys4you

Thanks for your review, on investigation we can see you have been in contact with us on messenger service where we advised the order will be dispatched on Monday which was the next working day. An automated email was sent with the tracking number when the order was dispatched and completed on Monday. We have again contacted you on messenger with the tracking information. Sometimes the emails land in spam folder so its advisable to add our domain to your safe senders list. We are just a phone call, email and chat away. Still if you have any questions please drop us a line and we will be more than happy to help.

Rated 5 out of 5 stars

Reliable

I had never heard of Toys4you before and it was the only place that had a certain Squishmallow in stock. I ordered it and from start to finish was a great experience with fast delivery. I would absolutely order again from Toys4you.

16 April 2023

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