Quality, value, independent self service to ordering and to downloading technical specs, with a growing free from ingredients list (already includes fuss). Staff are always accessible by telephone dur... See more
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See what reviewers are saying
It’s a shame your products now have a disclaimer packed in an environment that handles gluten and cereals. We used to use your produce in all of our spice rubs. We are a gluten free food manufacture... See more
High quality items, low prices. One item did not come, I emailed them, no response, after a lot of back and forth eventually they ordered a new lot and said it would take two weeks after having alread... See more
I have used just ingredients trade for several years and found the prices to be competitive and the quality good. In all that time I have only had one niggle and that was dealt with quickly and effic... See more
Company details
About JustIngredients Trade
Information provided by various external sources
Your one stop shop for quality ingredients you can trust. BRC certified, natural, non irradiated, GM free ingredients suitable for vegan, vegetarian and allergen lifestyles.
COVID-19 Update As a supplier of food items, our business continues to operate during this time. The safety of our employees is paramount and we have introduced a number of measures to ensure a safe working environment; where possible our team are working remotely, for those who are unable to work remotely, our team are working to strict procedures that ensure their continued safety.
What does this mean for you? We are working incredibly hard to continue to process orders. Due to the current restrictions in place we are experiencing some small delays and response/lead times are longer than usual. We really appreciate your understanding in the circumstances. What can you do? If you have any queries or questions in relation to your order, in particular for delayed deliveries, please don't hesitate to get in touch with our team at trade@justingredients.co.uk. Please refrain from sending multiple emails relating to the same issue as this will delay our teams from responding to you.
COVID-19 Update As a supplier of food items, our business continues to operate during this time. The safety of our employees is paramount and we have introduced a number of measures to ensure a safe working environment; where possible our team are working remotely, for those who are unable to work remotely, our team are working to strict procedures that ensure their continued safety.
What does this mean for you? We are working incredibly hard to continue to process orders. Due to the current restrictions in place we are experiencing some small delays and response/lead times are longer than usual. We really appreciate your understanding in the circumstances. What can you do? If you have any queries or questions in relation to your order, in particular for delayed deliveries, please don't hesitate to get in touch with our team at trade@justingredients.co.uk. Please refrain from sending multiple emails relating to the same issue as this will delay our teams from responding to you.
Contact info
Riverside Court, Beaufort Park Way, NP16 5UH, Chepstow, United Kingdom
- 01291 635 525
- trade@justingredients.co.uk
- trade.justingredients.co.uk
4.3
Excellent
268 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service!
21 August 2018
Unprompted review
Reply from JustIngredients Trade
Hi Adam,
Thank you very much for your positive feedback, it's always lovely for us to hear back from our customers.
If there's anything we can help you with, please don't hesitate to get in touch.
Best regards,
The JustIngredients Team
Same old story
Same old story. When you order a large package (eg one part of delivery being 20kg) the courier they use has to split it. This then creates confusion at the couriers end. I missed the delivery (my fault) and then arranged to pick it up from the depot next day. Went the depot next day (12 miles away) to find that the courier had come back and left it with a neighbour the day before. Very helpful of them - but only of you tell someone that you did this. Lost a production day and had a 22 mile round journey for nothing. This kind of thing happens all the time - last time the order just didn't arrive and Just Ingredients decided not to communicate with me because they had no news... (did have my money though). Looking for another supplier for bulk items to simplify the delivery process. Actual products are always a high standard and prices good. Delivery useless.
17 August 2018
Unprompted review
Reply from JustIngredients Trade
Good Morning Terry
Thank you for your feedback, we certainly find all that we receive helpful and do our best to resolve any issues where possible.
My apologies that you had a difficult delivery with this particular order, we will be reporting your concerns to DPD who were the couriers in this case, as you should have been left some information when they delivered the order with your neighbour. Unfortunately once the goods are with the courier we are at their mercy and trust that they will delivery our goods on time and in good condition. This sadly is not always the case.
New couriers are being researched to give our customers more options and more control over their deliveries, we do hope that you will bear with us. We are currently offering free delivery to our trade customers on all deliveries.
If there is anything else that we are able to assist you with please do not hesitate to contact us - sales@justingredients.co.uk
Best regards
JustIngredients Team
prompt reliable deliver
16 August 2018
Unprompted review
Reply from JustIngredients Trade
Hi Joe,
Thank you very much for your positive feedback.
We've been working really hard to ensure our delivery service is as swift as possible, so it's great to hear our hard work is paying off.
If there's anything we can help you with, please don't hesitate to get in touch.
Best regards,
The JustIngredients Team
good fast service.
15 August 2018
Unprompted review
Reply from JustIngredients Trade
Hi Charlie,
Thank you very much for taking the time to leave your feedback.
We work incredibly hard to ensure we give our customers the best level of service and we love to hear from anyone who has enjoyed their experience with us.
If there's anything else we can help you with, please don't hesitate to get in touch with our trade team.
The JustIngredients Team
Quality Service
Very easy to order and if there are any queries the staff are extremely helpful and efficient
10 August 2018
Unprompted review
Reply from JustIngredients Trade
Hi Brian,
Thank you very much for your positive feedback, it's always lovely for us to hear back from our customers. We hope you enjoy your products!
If there's anything else we can help you with, please don't hesitate to get in touch with our trade team.
Best regards,
The JustIngredients Team
Amazing products with a huge selection…
Amazing products with a huge selection of weight options. Great service too.
19 July 2018
Unprompted review
Reply from JustIngredients Trade
Hi Oli,
Thank you very much for your feedback.
It's always lovely to hear back from customers who love our products as much as we do!
If there's anything else we can help you with, please don't hesitate to get in touch with our trade team.
Best regards,
The JustIngredients Team
Excellent friendly and professional…
Excellent friendly and professional service..and Quick turnaround time! Well blended too! Thank you! Thoroughly recommended!- Dr Milind Jani CEO Pavilion Health.
17 July 2018
Unprompted review
Reply from JustIngredients Trade
Hi Milind,
Thank you very much for taking the time to leave us some feedback.
We work incredibly hard to ensure we give our customers the best level of service and we love to hear from anyone who has enjoyed their experience with us.
We look forward to working with you again soon.
Best regards,
The JustIngredients Team
That was a tense task for me time wise…
That was a tense task for me time wise and I want to thank you for the all help I have received.
See you next year :)
Margaret
9 July 2018
Unprompted review
Reply from JustIngredients Trade
Hi Margaret,
Thank you for your positive feedback.
It's always lovely to hear back from customers who have enjoyed their experience with us as we work really hard to ensure we are offering the best level of service possible.
We look forward to working with you again in the future.
Best regards,
The JustIngredients Team
Reply from JustIngredients Trade
Hi Ana,
Thank you very much for your positive feedback.
We've been working really hard to ensure our delivery service is as swift as possible, so it's great to hear our hard work is paying off.
If there's anything we can help you with, please don't hesitate to get in touch.
Best regards,
The JustIngredients Team
Quick delivery and high quality…
Quick delivery and high quality products, although slightly on the pricey side.
8 July 2018
Unprompted review
Reply from JustIngredients Trade
Hi Aneka,
Thank you very much for your feedback.
It's great to hear from anyone who loves our products as much as we do!
We are committed to offering good quality products which have been ethically and responsibly sourced, which does sometimes mean they cost a little bit more however we are working hard to ensure our range is competitively priced.
We hope to see you shopping again soon.
Best regards,
The JustIngredients Team
Great company to deal with
6 July 2018
Unprompted review
Reply from JustIngredients Trade
Hi Paul,
Thank you very much for your positive feedback.
We work incredibly hard to ensure we give our customers the best level of service so it's always lovely to hear back from customers who have enjoyed their experience with us.
Best regards,
The JustIngredients Team
Excellent service and quality.
30 June 2018
Unprompted review
Reply from JustIngredients Trade
Hello,
Thank you for your positive feedback.
We are committed to offering good quality products, so it's great to hear from anyone who loves our products as much as we do!
Thanks again.
Best regards,
The JustIngredients Team
Reply from JustIngredients Trade
Hi Jim,
Thank you very much for your positive feedback, it's always lovely for us to hear back from our customers.
If there's anything we can help you with, please don't hesitate to get in touch.
Best regards,
The JustIngredients Team
Good product top quality reasonably…
Good product top quality reasonably priced
13 June 2018
Unprompted review
Reply from JustIngredients Trade
Hello Peter,
Thank you for your positive feedback.
We are committed to offering good quality products which have been ethically and responsibly sourced, so it's great to hear from anyone who loves our products as much as we do!
Thanks again for the feedback.
Best regards,
The JustIngredients Team
exellant service
12 June 2018
Unprompted review
Reply from JustIngredients Trade
Hi Helen,
Thank you very much for your positive feedback.
We work incredibly hard to ensure we give our customers the best level of service so it's always lovely to hear back from customers who have enjoyed their experience with us.
We hope to see you shopping again soon.
Best regards,
The JustIngredients Team
very good
Products came quickly and were packed well. I would definitely recommend.
11 June 2018
Unprompted review
Reply from JustIngredients Trade
Hi Maria,
Thank you for your positive feedback.
We've been working really hard to ensure our delivery service is as swift as possible, so it's great to hear our hard work is paying off!
If there's anything we can help you with, please don't hesitate to get in touch.
Best regards,
The JustIngredients Team
Great quality of ingredients!
9 June 2018
Unprompted review
Reply from JustIngredients Trade
Hello,
Thank you for your positive feedback.
We love hearing from customers who love our ingredients as much as we do!
If there's anything we can help you with, please don't hesitate to get in touch.
Best regards,
The JustIngredients Team
very Highly recommended
very fast delivery and great quality will carry on placing orders
2 June 2018
Unprompted review
Reply from JustIngredients Trade
Hi Adam,
Thank you for your positive feedback.
We've been working really hard to ensure our delivery service is as swift as possible, so it's great to hear our hard work is paying off.
If there's anything we can help you with, please don't hesitate to get in touch.
Best regards,
The JustIngredients Team
Fantastic team
Fantastic team, very flexible and always helpful and willing to work with us. Thank you!
1 June 2018
Unprompted review
Reply from JustIngredients Trade
Hi Richard,
Thank you very much for your positive feedback, it's always lovely for us to hear back from our customers.
If there's anything we can help you with, please don't hesitate to get in touch.
Best regards,
The JustIngredients Team
Brilliant service
1 June 2018
Unprompted review
Reply from JustIngredients Trade
Hello,
Thank you very much for your positive feedback.
We work incredibly hard to ensure we give our customers the best level of service and we love to hear from anyone who has enjoyed their experience with us.
We hope to see you shopping again soon.
Best regards,
The JustIngredients Team
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