tradefit.uk Reviews 

748
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting their high quality and good value. Many people appreciate the fast and efficient delivery service, with orders frequently arriving sooner than anticipated. The ordering process is generally described as easy, and the customer service is often commended for being helpful and responsive. However, some customers also noted issues with incomplete or incorrect orders, such as receiving only part of their purchase or the wrong product. Additionally, a few people experienced delays in delivery or received incorrect tracking information, impacting their project timelines.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many reviewers praising the... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising its speed and efficiency,... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Customers had positive experiences with service, often describing it as exceptional, first-class, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent and good quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed a large order for fire rated door furniture from Tradefit and would highly recommend. Arthur & Callie were fantastic and very professional. They dealt with returns with ease and sent out addi... See more

Rated 5 out of 5 stars

I had trouble locating replacement handles for an old uPVC door and asked Tradefit for help on-line. They were very helpful and quickly offered a product from stock. This was reasonably priced an... See more

Rated 5 out of 5 stars

These guys are excellent. Dispatch is so fast it’s unreal. Virtually order in evening and arrives the morning after next. The products are excellent. I ordered matt black handle complete sets and w... See more

Rated 5 out of 5 stars

Great choice of products. Staff really friendly and helpful. Easy order process and very quick dispatch, and free delivery over £30 (what's not to like). All in all an excellent company great to do bu... See more


Company details

  1. Hardware Shop

About tradefit.uk

Written by the company

The tradefit® team have used their decades of ironmongery & hardware experience to select, source and stock 2,000 secialist products fit for the trade. The direct relationships we have with our manufacturing partners mean that we are able to offer upto 50% off the typical market price (when compared to major suppliers in the market). All products are stocked and ready for next day delivery.

Up to 50% off the leading brands. Using our direct relationships.

Order by 5pm for FREE Next Day Delivery. Free shipping on all orders over £25.00.

Over 2,000 Trade Quality Products. Carefully selected and sourced directly for you.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

748 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(748)

90 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super quick

Ordered at 6pm, delivered 3pm next day, great prices and great delivery.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

As a professional buyer I sometimes come across good customer service but with tradefit it was excellent. I had a query with my order and the lady I dealt with truly went above and beyond. Well done tradefit you have great staff.

5 November 2024
Unprompted review
Rated 5 out of 5 stars

These are good

These are good, heavy duty hinges. I am replacing some that rusted on stable shutters that are set in 30 mm so the flush gate straps don't work.

And these won't rust!

5 November 2024
Unprompted review
Rated 5 out of 5 stars

I WAS VERY HAPPY FROM GETTING ADVISE…

I WAS VERY HAPPY FROM GETTING ADVISE FOR THE PART/STOCK LEVELS WITH LEADTIME AND PRICE , THE COLLEAUGUE AT SALES WAS VERY HELPFUL AND MADE MY PURCHASE VERY SIMPLE. MY APPRECIATION FOR THE SALES COLLEAUGUE KEEP UP THE GOOD WORK AS ALWAYS HOPEFULLY SHOP AGAIN.
NEXT DAY DELIVERY WAS NOT COMPLETED THATS DOWN TO THE LOGISTICS COMPANY AMAZON LOGISTICS

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Great item at a great price

I’m very pleased with my order and it was delivered quickly. The handles are well made, and the fixing method is excellent. They are exactly what I wanted.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service all round

Excellent service all round. Very reasonable prices and the items ordered were despatched and delivered very quickly. They were well packaged and I received excellent communication throughout the whole process. It's not the first time I have used tradefit and it won't be the last given my experience.

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Correction of my earlier poor review.

I am very pleased to correct the poor review I submitted last Friday afternon. Tradefit phoned me within ten minutes of my review, apologised for the non delivery saying the item must have be mislaid by Amazon & promised a replacement would arrive by 10am Monday. However Amazon, worried about Monday rushhour traffic, made a special delivery at10am Sunday!
Now thats what I call real,old fashioned, customer care. Thank you both

20 October 2024
Unprompted review
Rated 5 out of 5 stars

A bit tight fitting brackets round…

MY REVIEW HAS BEEN UPDATED

Following a telephone call from Arthur this morning, I am more than happy to now give 5*.

It's refreshing to see that this company values its customers and resolve any issues to the satisfaction of all parties.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, friendly staff, super helpful, great products, fast delivery/collection. Highly recommended.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Competitively priced and excellent customer service

Ordered an inner letter box tidy…competitively priced and despatched quickly. Arrived without the screws, so a quick email to Customer Service asking if some could be popped in post. A shout out for Callie in their customer service. She did just that and emailed me back. They arrived the next day. Can’t ask for more. Excellent service and appreciated.

24 September 2024
Unprompted review
Rated 4 out of 5 stars

Banister installation

Excellent delivery and good quality product. Fitting instructions could be a bit better (idiot proof) but if your a DIY person you can usually find your way through them.

28 September 2024
Unprompted review

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