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Tradein Reviews 

1,640
•
TrustScore 4.5 out of 5

4.6

Electronics & Technology
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Review summary

Created with AI, based on recent reviews

Considering 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy and hassle-free process for selling their tech, often highlighting the quick and reliable payment directly into their bank accounts. Many people found the prices offered to be the best compared to other services, with the company frequently sticking to the initial quotes. The overall service is described as excellent, efficient, and straightforward, making the user experience very positive for most consumers. However, some people were dissatisfied with the process, mentioning instances where initial offers were significantly reduced after inspection due to claimed damage or condition issues. A few other people also felt that the customer service was poor, with reports of rudeness or discrepancies regarding item assessments.

What people talk about most

Payment

Customers consistently note positive experiences with payment, highlighting the speed and efficiency of the... See more

Service

Customers had positive experiences with service, often describing it as quick, efficient, and hassle-free,... See more

Price

Consumers generally express satisfaction with the prices offered, often finding them to be the best available... See more

Product

Reviewers highlight positive aspects of product, with many finding the process of selling their old devices... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well worth it! If anyone sends anything in to them and waits possibly an extra day for payment- don't panic. They appear to be extremely popular with buying second-hand tech, presumably because they o... See more

Rated 5 out of 5 stars

The trade in process was very straightforward. No longwinded questions to answer. Concise and to the point. They send online a QR code and or label to attach you your device after you have carefully... See more

Rated 5 out of 5 stars

First time user of this company. Sent my Ring Chime by Royal Mail on Saturday and payment arrived into my bank account on Tuesday late evening. Easy to follow instructions. I was initially skeptical a... See more

Rated 5 out of 5 stars

Recently used Tradein, and I couldn't be more pleased with the service! From start to finish, the process was seamless—no haggling involved and I received instant cash upon minutes after they inspe... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Looking to sell your iPhone, iPad or iPod Touch? Recycling to Trade-in couldn't be any easier. Get paid on the same day!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(1,640)

219 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Item was delivered 24 hours after I posted it and I got my payment at the end of the day. Couldn't ask for more. Will definitely be using again.

20 May 2026
Rated 5 out of 5 stars

Excellent!

The experience was flawless. I was skeptical at first, and traded in some iPad accessories to see how it goes. The transaction was seamless, and payment was received as expected. Then I traded the iPad Pro, and the transaction went even smoother, and got paid as expected.
Very happy customer, and highly recommend their services.

15 May 2026
Rated 5 out of 5 stars

Fantastic service!

Fantastic service, once again! Sold my Apple iPhone 16 Pro and was offered the greater amount than other trade-in companies. Made sure I packaged phone in original box and made sure phone was immaculate and received agreed price into my account. Absolutely no hassle and such an easy process. Thank you!

22 April 2026
Unprompted review

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