I have been a customer of Tradeonly for over 15 years and have always found the staff to be friendly, helpful and efficient. I have used many branches but am a regular at both Gosport and Fareham and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
One of the best plumbing suppliers with reasonable price, all the staffs from any branch very helpful and proactive. The best thing i like there is you can grab anything you require from the shelves.... See more
I have used this company for several years now. Staff inside the shop are extremly helpfull and accommodating The driver Ryan never lets me down on time keeping for my deliveries and is very f4end... See more
Company replied
The Luton branch is very good, Customer service is perfect everytime, the team is helpful. Not only that... Delivery driver always on-time and extremely helpful which is also good. The staff a... See more
Company details
- #10 of 52 best companies in Plumbers' merchant
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- #2 of 12 best companies in Water Pump Supplier
- #4 of 19 best companies in Water softening equipment supplier
- #2 of 4 best companies in Water works equipment supplier
Written by the company
Founded by Mick Williams in 1972, we were a traditional local independent merchants for many years. Recently, the combination of great prices and the best products backed up by exceptional service has catapulted us forwards to become a major regional independent and one of the fastest growing merchants in the UK. Whilst other merchants may offer a confusing mess of price lists and discounts, we simply publish our best trade price, and charge the same price to every trade customer. If we get a deal from a manufacturer, then it is available to all our customers. All we ask is that, if we don’t know you, you are patient whilst we verify your trade status, as we do not deal with retail customers. Give our awesome online service a try - www.tradeonlyplumbing.co.uk
Contact info
Unit 13-19 Standard Way, PO16 8XB, Fareham, United Kingdom
- 01329226501
- sales@tradeonlyplumbing.co.uk
- tradeonlyplumbing.co.uk
4.8
Excellent
2k reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Williams Trade Only Plumbing
Wow...what a compliment 😊
Thankyou very much!
We will strive to make sure that opinion never changes, your loyalty is valued 🙌
Always helpful and willing to help.
2 February 2026
Reply from Williams Trade Only Plumbing
Hi John,
We are always willing and ready to step up and help with all your heating and plumbing needs 👍Thanks for the review, much appreciated 🙏
As always nothing is too much trouble
As always nothing is too much trouble. The prices are fair the service is brilliant
2 February 2026
Reply from Williams Trade Only Plumbing
Hi Sam,
Thanks for your review 😊
We will always endeavor to go above and beyond for our customers, we are also glad to see we are hitting the mark on service and price 🙌
Always a pleasure to deal with…
Always a pleasure to deal with Williams. Sometimes things go wrong, but they sort it out quickly and professionally. Our Branch is in Fareham, and the team is always on our side to get a project over the line and on budget.
2 February 2026
Reply from Williams Trade Only Plumbing
Hello there,
Thank you for taking the time to review, feedback is always welcome. It's good to know our Fareham branch have your back 👍
We will continue to work hard to make sure good service always remains a priority
After a career break happy to report Williams still Great
After an illness forced break from work for 6 years restarting my trading relationship with Williams has been smooth and hassle free. Recent trade counter experience in Christchurch shows the helpful friendly staff are still a thing, look forward to rebuilding my trading with you!
2 February 2026
Reply from Williams Trade Only Plumbing
Hi Simon,
Welcome back! we're glad to have you 😊happy to hear our Christchurch team are providing great service for you
Simple purchase with no hassle
2 February 2026
Reply from Williams Trade Only Plumbing
Hi John,
Thanks for taking the time to review, we will continue to do our best to keep trading with us stress free 👍
The customer service at the Gloucester…
The customer service at the Gloucester branch was great and very helpful. It’s a shame they shut the Bristol branch as that would of saved me 2 hours if travelling time.
19 January 2026
Reply from Williams Trade Only Plumbing
Hi Michael
We are so glad to hear that our Gloucester team are providing you with great service 😊We were sad to see our Bristol branch close but it was the right business decision to make. Don't forget we can facilitate a delivery to your area via our Trade Support Team, if you would like to find out more about this please feel free to contact them on 01329 226501
Brilliant place to get supplies
The staff are very knowledgeable and extremely helpful, nothing is to much for them, service with a smile
12 January 2026
Reply from Williams Trade Only Plumbing
Hi Tim
Thanks for your kind words 😊 we will endeavor to keep smiling and continue to go the extra mile for you!
Highly professional service with very…
Highly professional service with very high standard of customer service and prompt delivery
4 March 2025
Reply from Williams Trade Only Plumbing
Hi Bobby
What lovely comments, thank you so much for the praise. Excellent service is the most important thing to us so we are glad to hear we are getting it right 🙌👍
I’m a loyal customer to Williams and…
I’m a loyal customer to Williams and have nothing but good things to say about them, they’re not the cheapest out there but make up for it in customer service and will do price match on some products.
Delivery is always fast and efficient, quotes are available over the phone and product sourcing and researching is never a problem.
12 January 2026
Reply from Williams Trade Only Plumbing
Hi Aden
Thank you so much for taking the time to leave us such a good review, we value your loyalty as a customer greatly!
We will continue to ensure we deliver tip top service and get you everything you need. We also promise to try and do our best to stay as competitive as we can and take comments onboard 👍😊
Reply from Williams Trade Only Plumbing
Hi Roland
We're so glad we are a good fit for you and your business...long may our relationship continue! Thank you for your review 😊
Great company
Great company, great prices and great selection in stock. Highly recommended.
2 January 2026
Reply from Williams Trade Only Plumbing
Thanks for your splendid review! we value your custom
We are happy that we are not disappointing you on stock & price 👍
Pleasant helpful staff
5 January 2026
Reply from Williams Trade Only Plumbing
Hi John
Thank you for your review, we strive to ensure that you always have a good experience trading with us. We are glad you're happy 😊
Dealing with Williams is consistently…
Dealing with Williams is consistently hassle-free, offering quality products at reasonable prices and excellent support if challenges occur. They're our go-to source for plumbing and heating supplies.
6 January 2026
Unprompted review
Reply from Williams Trade Only Plumbing
Hi Katie
What a great review... we're happy to be your go -to supplier and will continue to work hard to never disappoint. Thank you! 😊
The staff and branch manager at…
The staff and branch manager at Chelmsford have a can do attitude and is always a positive visit when I pop into the store.
They had the stock were able to help and delivered next morning.
8 December 2025
Reply from Williams Trade Only Plumbing
Thank you so much for your amazing feedback! Our Chelmsford gang are always on hand to deliver amazing service 🙌
Easy Peasy Lemon Squeezy1…
Made a phone call & ordered what was required
Chose a delivery date, Could not have been more helpful with the whole transaction
Received an email 5 minutes later with all details
Delivery was as required
Easy Peasy Lemon Squeezy
Cant fault them
Does what it says on the tin
13 November 2025
Reply from Williams Trade Only Plumbing
So happy to see our seamless, hassle free approach to service has shone through for you! Thank you so much for taking the time to leave this amazing review 👍😊
Good prices great service
A supplier for the trade only - no nonsense trade prices - great range of products and stock levels - fantastic service
1 December 2025
Reply from Williams Trade Only Plumbing
Hi Marcus
Glad to see that we have impressed you, I hope we continue to do so! Thank you so much for your super positive feedback, we value this highly 😊🙏👍
Been using them for years guildford…
Been using them for years guildford branch. Good helpful people
Good product range
Cheapest on prices
Goods accounts
1 December 2025
Reply from Williams Trade Only Plumbing
Hi Roger,
Amazing feedback for our Guildford team! Thank you so much for your amazing comments and continued loyalty 🙌
Always stress free dealing with…
Always stress free dealing with Williams, good products at fair prices and good backup when issues may arise. Our first choice for plumbing and heating supplies
28 January 2025
Reply from Williams Trade Only Plumbing
Thank you for this super positive feedback! We're all about trying to keep our service as stress free as possible, we know it helps in a busy trade! We appreciate you making us your first choice and we appreciate you 😊
The best plumbing and heating supplier I've ever used .
I make regular visits and complete lots of purchases from Williams trade plumbing , they are always so helpful knowledgeable about there products and very easy to deal with .
Their latest offers and deals are always made clear and sent out in good time .
I would personally like to thank the team at the sevenoaks branch for there hard work and commitment to providing a great service.
I can honestly say the reason I have stayed a loyal customer to Williams is the professional way I get treated as a customer and find Williams just so easy to deal with, great reliable service with a smile and always happy to help .
Well done to each and everyone one of you at Williams trade plumbing sevenoaks.
10 February 2025
Reply from Williams Trade Only Plumbing
Hi David,
Thank you so much for this detailed and (rather lovely) feedback 😊
Being reliable, knowledgeable and committed to our customers is really important to us. I'm so glad to see that our Sevenoaks team are flying the flag for Williams with this! We appreciate your loyalty 🙌
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