This company is at the forex industry's top and beyond. I've been operating in the financial markets and forex for over 13 years and have used the most important brokers in this financial sector. I've... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I do not recommend this broker at all. After more than 3 years working as an IB and consistently managing clients every month, they removed all of my referred clients from my structure in order... See more
Company replied
I'll start by saying Traders trust is best thing that has ever happened to me in the forex industry.Everything about it is straight forward and clarified.The service is way too excellent all your conc... See more
Company replied
Honest to God, hand to heart i'm not being paid by anyone but the fact I mentioned this many is going to think that I actually was regardless. Imo customer service is always prompt and available. Thei... See more
Company details
About TTCM Traders Trust
Written by the company
Traders Trust is a leading online trading provider, dedicated to delivering a seamless and rewarding experience to traders of all levels, worldwide.
We offer a comprehensive suite of trading instruments, encompassing Forex, Indices, Stocks, Cryptos, Metals, and Oil, along with some of the most competitive trading conditions in the industry.
Our advanced trading tools and platforms, including MetaTrader 4, cTrader, and WebTrader, are designed to enhance your trading capabilities, providing real-time market data, powerful analytical tools, and the flexibility to trade on your own terms.
We believe in empowering our clients through education. That's why we offer a rich library of educational resources, including videos, trading calculators, market insights, copy trading, and historical data, to help you expand your knowledge and refine your strategies.
Our dedicated multilingual customer support team is available 24/5 to address your queries and provide personalized assistance, ensuring that you have the support you need every step of the way.
At Traders Trust, we are committed to exceeding your expectations. We continually invest in developing new products, tools, and platforms to make your trading experience even better.
Contact info
5th Floor, Andrew’s Place 51 Church Street, HM12, Hamilton, Bermuda
- 0044 203 1295899
- support@ttcm.com
- traders-trust.com
4.5
Excellent
550 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I wanna say thanks to Agustin Gonzalez
I wanna say thanks to Agustin Gonzalez, for being very supportive and for helping with my issues.
13 August 2024
Unprompted review
Reply from TTCM Traders Trust
Dear Dieyn,
Thank you so much for your kind words. I’m thrilled to hear that Agustin Gonzalez was able to assist you effectively. Your satisfaction is our top priority, and it’s wonderful to know that Agustin’s support made a positive difference.
If you have any further questions or need additional assistance, please don't hesitate to reach out.
Best regards,
Maxime
Hello,
I find the service to be complete, I use the MTA4 platform for my expert advisors, the response times are very good, no surprises during big market movements. The support is fast and easily available by Chat. I leave the maximum rating without worries.
6 August 2024
Unprompted review
Reply from TTCM Traders Trust
Hello,
Thank you for your positive feedback! We're delighted to hear that you find our service comprehensive and reliable. It's great to know that the MTA4 platform meets your needs for expert advisors, with excellent response times and stability during significant market movements. We're also pleased that our support team has been quick and accessible through Chat. Your maximum rating means a lot to us!
Best regards,
Reply from TTCM Traders Trust
Hello Nasrul Muhaimin,
Thank you so much for taking the time to share your positive experience with Traders Trust! Your satisfaction is our priority, and we look forward to continuing to support you on your trading journey. If you ever have any questions or need assistance, feel free to reach out to us.
Best regards,
It's the best broker
It's the best broker. Fast execution and withdrawal 😊
22 July 2024
Unprompted review
Reply from TTCM Traders Trust
Hello Fanomezana Matokia,
Thank you so much for taking the time to share your positive experience with Traders Trust! Your satisfaction is our priority, and we look forward to continuing to support you on your trading journey. If you ever have any questions or need assistance, feel free to reach out to us.
Best regards,
TRADERS TRUST is a SCAM
SCAM, SCAM, SCAM.
RUN! Traders Trust is a HUGE scam!
Don't be fooled by their fake reviews, they're all bought! They promised me I could trade during news events, even showing me screenshots of their support saying so. But when I made a profit, they suddenly claimed I violated their terms and refused to pay!
But get this: when I LOST money during the NFP news, they said nothing about violations! They only started making up rules after I started winning.
Don't trust Traders Trust. Save yourself the heartache and run far away!
11 July 2024
Unprompted review
Reply from TTCM Traders Trust
Dear Mbangowah John,
Thank you for your review. We appreciate the opportunity to clarify your situation and address your concerns on this platform.
After reviewing your details in our system, we can confirm that you are not a verified client with TradersTrust. You do not have a demo or live trading account, nor have you ever deposited funds or traded with TradersTrust. Therefore, we believe your comments are not based on your personal experience but are influenced by instructions from a third party to leave a negative review.
At TradersTrust, we are committed to upholding the highest standards. If you have further questions or need assistance, please reach out to our support team.
Thank you for your understanding.
SCAM! SCAM!! SCAM SCAM! SCAM!! SCAMSCAM! SCAM!! SCAMSCAM! SCAM!! SCAMSCAM! SCAM!! SCAM
SCAM! SCAM!! SCAM!!!
All these reviews have been bought from Indians and Pakistanis. after consulting customer support, I deposited some money and traded the NFP which went against me and all my money was taken away. I deposited again for CPI, made some profits and everything was deleted.
16 July 2024
Unprompted review
Reply from TTCM Traders Trust
Dear Osong Fabrice,
Thank you for your review. We appreciate the opportunity to clarify your situation and address your concerns on this platform.
Having checked your details in our system we can confirm that you are not a verified client with TradersTrust, you do not have a demo or live trading account, nor have you every deposited funded or traded with TradersTrust. We would also like to point out that when requested by Trustpilot to provide additional information to support your review the trading account number you have referenced is connected to another person’s profile. Because of this we have reasons to believe your comments are not based on your own personal experience but are directly related to instructions you received from a third party to leave a negative response.
At TradersTrust, we are committed to upholding the highest standards. If you have further questions or need assistance, please reach out to our support team.
Thank you for your understanding.
Big scam as a trader avoid this broker…
Big scam as a trader avoid this broker they won’t pay you,Flee. Before trading I contacted customer support if I could trade during news events. They accepted. Saying they have no restrictions to trading strategies. I have all screenshots. Now I traded with 0 violations, they deny paying my profits. When I made losses during the NFP news they didn’t tell me anything about violations, now that I struggled to make profits they deny paying profits.
I will delete this review if my profits are restored, if not I’ll make sure to leave at least 200 reviews. All my students will leave a review. I just hate scam brokers.
15 July 2024
Unprompted review
Reply from TTCM Traders Trust
Dear Nopen Maxwell,
Thank you for your review. We appreciate the opportunity to clarify your situation and address your concerns on this platform.
Having checked your details in our system we can confirm that you are not a registered client with TradersTrust. We would also like to point out that your review is an exact copy paste of that of another individual that we have previously openly addressed here on our page. Because of this we have reasons to believe your comments are not based on your own personal experience but are directly related to instructions you received from a third party to leave a negative response.
At TradersTrust, we are committed to upholding the highest standards. If you have further questions or need assistance, please reach out to our support team.
Thank you for your understanding.
Não pagamento de lucros…
Não pagamento de lucros com justificativa de falha de comunicação, porém com plena execução dentro de plataforma MT em conta validada e conectada.
Além disso de seu portal de cliente os recursos foram simplesmente roubados/baixados da conta.
absurd response from the trader trust, there was no failure in executing the opening or closing of the MT5 order, and the only violation was multiplying capital 4x assertively. Legally, you must pay this to the customer, otherwise this conversation would simply not even begin. you stole my profits measured in a legal and transparent way in 1 single operation and you are being a dishonest company, stealing my profits... They don't want to pay the profitable client, make this clear in your communications...
9 July 2024
Unprompted review
Reply from TTCM Traders Trust
Prezado Anselmo Oliveira,
Obrigado pela sua avaliação. Agradecemos a oportunidade de esclarecer sua situação e abordar suas preocupações nesta plataforma.
O que aconteceu?
A atividade em sua conta MT4 violou o "TTCM-Client-Agreement", especificamente devido a estratégias de negociação abusivas e proibidas, conforme detalhado na página 70 do acordo. Esses termos são estabelecidos para garantir uma negociação justa e transparente para todos os clientes.
Quais medidas tomamos?
Notificamos você prontamente por e-mail em 10.07.2024 sobre os comportamentos e atividades de negociação que levantaram preocupações em relação à possível negociação abusiva, juntamente com as ações subsequentes tomadas. Em nosso compromisso com a transparência, fornecemos detalhes abrangentes sobre os termos e condições violados e a atividade de negociação associada. Portanto, confirmamos que todos os lucros elegíveis já foram retirados de suas contas de negociação.
Na TradersTrust, sua privacidade e segurança são primordiais. Estamos comprometidos em manter os mais altos padrões. Se você tiver mais perguntas ou precisar de assistência, por favor, entre em contato com nossa equipe de suporte.
Obrigado pela sua compreensão.
Atenciosamente,
Customer service Review
served me well while i had a challenge of depositing funds and transfering to MT4....i hope to bring more good reviews as we continue working together. They are also patient with people as they dont push you to deposit before you decide...they wait till you are ready. kudos!
21 June 2024
Unprompted review
Reply from TTCM Traders Trust
Hello Joel Omondi,
Thank you so much for your kind words! We're delighted to hear that you received fast support and that our servers and systems are meeting your expectations. Your satisfaction is our priority, and we appreciate your feedback.
Have a fantastic day!
The support team is amazing and…
The support team is amazing and friendly, Angela was very helpful
11 June 2024
Unprompted review
Reply from TTCM Traders Trust
Hello Dennis! Thank you so much for your wonderful feedback! We're delighted to hear that you found our support team amazing and friendly. We're especially pleased that Angela was able to assist you so effectively. If you have any other questions or need further assistance, please don't hesitate to reach out.
Very fast support when you have any…
Very fast support when you have any question oar issue, all servers on markets very well, and systems working great
5 June 2024
Unprompted review
Reply from TTCM Traders Trust
Hello Oswaldo,
Thank you so much for your kind words! We're delighted to hear that you received fast support and that our servers and systems are meeting your expectations. Your satisfaction is our priority, and we appreciate your feedback.
Have a fantastic day!
So far so good
So far so good, just waiting to see if they stay faithful to Trading styles and withdrawals
31 May 2024
Unprompted review
Reply from TTCM Traders Trust
Thank you for your feedback! We're glad to hear that everything is going well so far. We are committed to maintaining our trading styles and withdrawal policies. If you have any concerns or questions, please feel free to reach out. Your trust and patience are greatly appreciated.
Great service
Very good services this company provides, also always prompt and quick answear any problem arised. Very short amount of time needed in order to withdraw. Very satisfied!
30 May 2024
Unprompted review
Reply from TTCM Traders Trust
We sincerely appreciate you taking the time to leave such a positive comment about our company. Your kind words mean a lot to us and inspire us to continue providing the best service possible.
Thank you once again for your feedback and support.
Customer service - Angela
I had some questions and Angela answered me fast, the communication was clear and nice. I hope my trading experience with this company will be pleasant, too, I'm just going to activate a real account.
15 April 2024
Unprompted review
Reply from TTCM Traders Trust
Hello Lucia Gašparíková,
We sincerely appreciate your review. We are happy to hear that Angela provided you with valuable assistance.
Our Customer Experience Team remains dedicated to supporting you whenever you need assistance.
Angela on support really helped me
Angela on support really helped me. Thank you
9 April 2024
Unprompted review
Reply from TTCM Traders Trust
Hello Sarka,
Thank you so much for your review. We are so happy to hear that Angela was able to help you.
Our Customer Experience Team is here for you anytime.
Angela great customer care
4 April 2024
Unprompted review
Trading fee
Please be aware of trading fee before depositing. If you never trade with your money they want 5% trading fee. Most brokers do not have such nonsense. Think carefully before depositing.
6 February 2024
Unprompted review
Reply from TTCM Traders Trust
Dear Eyup Aydin,
Thank you for sharing your experience with us. We appreciate your feedback and would like to provide some clarification regarding the trading fee.
We understand that transparency is crucial, and we want to assure you that information about the 5% trading fee is clearly outlined on our website and prominently displayed on the withdrawal page of our client portal. This fee is specifically applicable to clients who do not engage in trading activities.
In your case, as you've made multiple deposits and withdrawals, this information would have been presented to you during each withdrawal process to avoid any surprises. We also want to highlight that upon receiving your most recent withdrawal request, we reached out to you to notify you of the fee before executing the withdrawal. Our goal is to ensure our clients are well-informed at every step of their financial transactions with us.
Your feedback is valuable, and we are continually working to enhance our communication and user experience. If there's anything specific we can do to address your concerns or improve your experience, please don't hesitate to reach out to our customer support team.
Smooth guidance.
Not absolutely sure conversing in Japanese is possible or not, Guidance was smooth.
29 January 2024
Unprompted review
Reply from TTCM Traders Trust
Dear Shintaro
Thank you for providing feedback on your experience with Traders Trust. If you need assistance in Japanese, please contact us between 3:00 PM and 12:00 AM Japan time. English support is available 24/5. You can also reach us via email at jsupport@ttcm.com, and we'll promptly address your inquiries. Your satisfaction is our top priority.
Operator gave me great advices.
25 January 2024
Unprompted review
Reply from TTCM Traders Trust
Dear 村松謙,
Thank you greatly for your valuable feedback regarding Traders Trust; we genuinely appreciate it and anticipate the opportunity to continue serving you.
Good broker. Recommend.
Hello everyone! Enough good broker. I had 3 deposit and 1 withdrawal via crypto it all was fast without any provocation. Excellent support (Agustin). As for me a little big swaps. I will stay here. My experience is about 11 years. I have changed 5 brokers.
14 December 2023
Unprompted review
Reply from TTCM Traders Trust
Dear Антон,
Thank you for sharing your feedback with us. We appreciate your positive comments about our brokerage, especially acknowledging the efficiency of deposits and withdrawals, particularly through cryptocurrency. We're delighted to hear about your positive experience with our excellent support, particularly mentioning Agustin.
Regarding the swap rates, we understand your concern, and it's important to note that these have been communicated to the relevant departments in an effort to continually improve our trading conditions.
Thank you for choosing us, we value the trust you've placed in us and we look forward to continuing to serve you.
Best regards,
TTCM
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.