Traders Connect Reviews 352

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, friendliness, and efficiency in resolving issues. Many people appreciate the quick response times and the ease of getting assistance from knowledgeable human agents. The user experience is frequently described as straightforward, with an intuitive interface and easy setup, making the platform accessible even for beginners. However, some customers reported dissatisfaction with the service, citing instances where they received incorrect information from support staff or experienced delays in receiving refunds. A few other people also felt that the service was unreliable at times, particularly regarding trade copying functionality, and some were unhappy with the company's decision to drop MT4/5 support with short notice.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the support team for being... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the clean, intuitive UI and... See more

Service

Consumers find service to be ambiguous, with some praising it as reliable, fast, and offering excellent... See more

Staff

People report positive experiences with staff. Customers consistently praise the support team for being... See more

Response time

Reviewers highlight positive aspects of response time. Many customers praise the support team for their quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

iv been using their service for good few months now and its nothing short of brilliant. Its hassle free, great UI, great customer service (they ping you back by name, which is sweet) Most important... See more

Rated 5 out of 5 stars

I was using Traders Connect for months until MT4 and MT5 was removed, and had to try and find an alternative. Which i did, but the UI etc are terrible on the others (in my opinion). It's super... See more

Rated 5 out of 5 stars

The customer service team is awesome. If I have any issues, I always feel confident in reaching out. Though, most times the information is already available on YouTube or the rest, but I'm the typ... See more

Rated 5 out of 5 stars

Excellent company and excellent product. The copier works exactly as it should, with an array of settings to customise to your exact needs. For a copy trading beginner, the videos are brilliant, clear... See more


Company details

  1. Software company

Written by the company

Traders Connect is the leading Trade Copier on the market. Built on the latest cloud technology, our platform is designed for speed and scale, allowing us to grow, all while maintaining near instant execution speeds. We're constantly adding new features, and we welcome all users to provide feedback via Live Chat or our Feature Request option. We are here for you, the user, we're building our platform to serve you and your trading. On average our platform executes trades in under 40ms , this includes broker communication, something unheard of in this industry. Being built on the latest cloud technology makes us fast, reliable, and ready to handle any load. Our team can easily scale our platform to meet demand. If you ever need support, our team are available day and night via live chat or Telegram, open from 07:00 to 22:00 (GMT) we are always happy to help. Head on over and give us a try, we're sure you'll be pleased!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

352 reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

No stop limit nor support

Works fine except for the stop limit orders. It copied the order but didn't enter when it got triggered. I reached out to the support regarding this but no reply in days.

11 December 2025
Unprompted review
Traders Connect logo

Reply from Traders Connect

Hi Daniel,

Unfortunately your review is not correct, we've located the message sent to support at 14:45 on the 12th of December, our support team replied to you at 14:46 on the 12th of December, 1 minute later... To which you have not replied.

Our support agent explained why your Stop Limit failed. However, this was an issue specifically with your account, our copier handles all order types including Stop Limit orders.

We kindly ask you check the response from our support team, and if needed, we're here to help you!

Rated 5 out of 5 stars

I had a problem with adding an mt5…

I had a problem with adding an mt5 server that was not in the list. After giving them some extra information they where able to add the extra server in the list. Good service, good communication!

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Great tool 5/5

Great tool! Easy to use yet has every feature you can think of. Fast & helpful support. Tool works as described and is clean, functional. 5/5 and best tool i've used by far!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Best in class

I came to Traders Connect from Social Trader Tools, which never worked properly with MT5 as the developer admitted to me (that might have been fixed by now; I don't know).

I've been using Traders Connect for 10 months. It is fantastic. Clean interface, easy to use, glitch-free. Astonishing support.

Prop firm changed its symbol suffixes? Ask in live chat in UK working hours and a Traders Connect human will make the changes needed in ... minutes.

Do yourself a favour. This is the best in class. Highly recommended.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

By far the best option out there.

By far the best option out there.

The interface is extremely clean, and the flow is just perfect. It took me less than 5 minutes to add my master account and multiple slave accounts. The amount of customization you can do on the slave accounts as well is amazing.

Support is also stunning. I message that and within 2 minutes they have replied each time, always able to help or answer any questions I have had

2 December 2025
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Feels Like Having My Own Prop…

⭐⭐⭐⭐⭐ Feels Like Having My Own Prop Firm – With a Built-In Safety Net!

Using TradersConnect has genuinely changed the way I manage my trading accounts. The Equity Protection system is incredibly powerful — it honestly feels like having my own personal prop-firm risk management, but fully customised to my rules and my capital.

With daily drawdown limits, profit protection, and automatic actions like closing trades or disabling the copier, the system creates a true safety net around my account. I can trade confidently knowing that my maximum risk is always controlled.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service team

Amazing service team. Team responded and helped me out on a Saturday night guiding me through some questions I had. Also really nice UI relative to the competitors that are offering the same thing. I came from a different platform which was a disaster. Highly recommend.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, fast support. Not much else you can ask for! Hoping for a news filter to be available soon but world class experience so far regardless.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Stop going anywhere! Just get on TradersConnect!

iv been using their service for good few months now and its nothing short of brilliant. Its hassle free, great UI, great customer service (they ping you back by name, which is sweet)
Most importantly, they have answered all my silly questions with ease !
Dont go for clunky and bad UI softwares, just get their seamless web based application

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Signed up today and had my first few…

Signed up today and had my first few trades set up nicely, had a small issue at the beginning but was instantly fixed by their incredible support team. Has seamless copying regardless of asset/pair you are trading!

11/10 would recommend to anyone!

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company and excellent product

Excellent company and excellent product. The copier works exactly as it should, with an array of settings to customise to your exact needs. For a copy trading beginner, the videos are brilliant, clear and easy to understand. And if you get stuck with anything the customer service is second to none, quick, friendly and super efficient. No trying to fight with an AI to get to a human, you get one straight away and they are knowledgeable and couldn't be more helpful. Highly recommended!

10 October 2025
Unprompted review

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