TRAINFITNESS Reviews 

681
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive and knowledgeable staff, noting that tutors provide clear guidance, answer questions quickly, and make the entire learning process engaging and enjoyable. Learners highlight that the programs are comprehensive, well-structured, and flexible, allowing individuals to study at their own pace and easily fit coursework around full-time jobs and personal commitments. Some reviewers were not happy with minor aspects, mentioning that remote learning can sometimes feel isolating, course assessments might seem a bit overwhelming initially, or unexpected hurdles like needing extensions can cause minor setbacks.

What people talk about most

Staff

People report positive experiences with staff, highlighting that tutors, coaches, and assessors are... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Customer service

Reviewers mention positive feedback about customer service, noting that the team is very quick, helpful, and... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are consistently knowledgeable,... See more

Product

Clients share positive opinions on product, noting that the online material is comprehensive, very useful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just completed my Indoor Cycling Instructor Training. I'd definitely recommend Train Fitness. Not only is the information in bite size chunks, you have supporting videos. Support is there in te... See more

Rated 5 out of 5 stars

I have just completed the L2 Gym instructor course with the in-person weekend sessions. The online learning is very comprehensive. Dives deep into the science and covers everything you need to know t... See more

Rated 5 out of 5 stars

Excellent course. It’s been hard work, and takes commitment, but definitely worth it. The course content is fantastic! In-depth, current and very interesting. I’ve just finished the woman’s heal... See more

Rated 5 out of 5 stars

Brilliant course. I'm really grateful for the help from the coaches who answered my questions and supported me. It was a comprehensive course, very well laid out and full of really interesting inform... See more


Company details

  1. Fitness and nutrition
  2. also in
  3. Vocational school

Written by the company

We provide a wide variety of fitness courses from personal training qualifications and fitness instructor courses to group exercises course and additional CPD courses for fitness professionals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

681 reviews

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No recent history of asking for reviews

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4.8

All reviews

(681)

129 reviews in the last 12 months

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Rated 5 out of 5 stars

I completed my Advanced Stretching…

I completed my Advanced Stretching Practical virtually with Rob, and the experience worked far better than I expected. He made the online format genuinely effective and accessible, drawing on years of practical experience and insight that go well beyond what you find in textbooks.

The session was also made more engaging by the other participants, which helped create a strong group dynamic throughout the day. I had originally signed up for an in-gym assessment, which wasn’t possible at the time, but the virtual delivery exceeded my expectations and proved to be just as effective.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I attended the Level 2 and Level 3…

I attended the Level 2 and Level 3 Fitness Qualification courses and had an excellent experience throughout. The programme was well-structured, and the support provided by the team was outstanding.

My tutor, Kate, was exceptional—knowledgeable, patient, and genuinely supportive. She took great care to ensure I fully understood the material, which was especially important as English is not my first language. Her guidance and encouragement made a significant difference to my learning experience.

I would also like to thank Radek for his consistent support and responsiveness in answering my questions over the phone, as well as Ben for his assistance with my lab changes. Both were professional, approachable, and very helpful.

Overall, I am extremely pleased with the course and the level of support I received. I would highly recommend this training to anyone looking to develop their fitness qualifications.

Kasia.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Very intuitive course!

Very intuitive courses, material was great, the support was responsive and friendly. Completing the courses were streamline and any questions i had were quickly cleared up - would highly recommend these guys!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Ante and Post Natal course

I have just completed my Ante and Post Natal course with Trainfitness. The course was easy to follow, accessible and a great addition for any pre qualified level 3 personal trainers to add to their CV. There are plenty of different assessment methods and knowledge checking throughout the course. Completing the work sheet and case study really help to solidify the knowledge gained. Ensure that you already have a passion for this side of coaching/training and you will really enjoy the course and get plenty from it. I didn't use learner support during this course but having done my level 2 and 3 previously with Trainfitness I know I can trust their expertise and knowledge to help me through.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

I enjoy my yoga course so much

I enjoy my yoga course so much. The content is beyond what I would have imagined, and I learn so many new and useful things. The support is exceptional, and the response time is always super quick whenever I reach out to the learner success team.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience on this course…

I had a great experience on this course with fantastic staff throughout. I decided to take a Pilates course as it had always been something I was interested in, and I was genuinely impressed by the quality of the content. The support from the learner success team and the dedicated tutors was exceptional. Thank you all for your help—I would definitely recommend TrainFitness to others.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Choose Train Fitness

I originally signed up to complete my Level 2 Gym Instructor and Level 3 Personal Training qualifications in person, but Train Fitness later moved the delivery to virtual/online. I’ll be honest - at that point I started to regret choosing them. However, after completing both courses with Katie late last year, I couldn’t be happier that I stuck with Train Fitness.

Katie was outstanding throughout. She was always available outside course dates for advice or support, and she completely removed any doubts I had about learning to be a PT online. The courses were educational, engaging, and far more enjoyable than I expected.

Since then, I’ve also completed my Outdoor Fitness and Nutrition course with Ben as my assessor, and he couldn’t have been more helpful.

There may be cheaper providers out there, but if you want to do it properly, learn from genuinely professional people, and walk away with certified qualifications, choose Train Fitness.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Those five stars are for Ben

Those five stars are for Ben!

Honestly I don't know where this place would be without him. I won't lie there were some admin issues and I think the way you access your exams etc could be revised - but the in person classes with Ben are second to none!

His breadth of knowledge is incredible - going into the industry I still go by the "what would/did Ben say" standard. And I've felt so supported by him during the sessions and beyond.

You'll learn so so much and have fun doing it! He is a DIAMOND!

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t Have Done This Without Ben!!

I honestly couldn’t recommend this course enough!!!
While the course itself was great, the real reason my experience was so powerful was because of our trainer, Ben.
Ben goes so far beyond just “teaching.” He genuinely cares about every single person in the room and puts so much energy into making sure you not only understand the material, but actually believe in yourself. He created such a safe, supportive environment where I felt comfortable to ask questions, make mistakes, and grow in confidence every single day.
Making a career change is a big and scary step, and before starting this course I definitely had doubts about whether I was good enough. The imposter syndrome was REALLLL! But Ben completely changed that. He has this incredible way of bringing out the best in people and helping you see your own potential, even when you can’t see it yourself.
Because of him, I’ve come away not just with a qualification, but with confidence, clarity, and genuine excitement about my future. I’m now stepping into my new career as a Personal Trainer feeling proud, capable, and, most importantly, happy! :D
I can honestly say I wouldn’t be in this position without Ben. The impact he’s had on me goes far beyond the classroom and gym floor, and I’ll always be grateful for that.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

I want to give rob a big shout out for…

I want to give rob a big shout out for been soo patient and been a massive help in qualifying in level 3 PT I have dyslexia and it’s been challenging at times but rob made things seem a lot easier explaining things very clearly he's a great guy and a good asset to your team

21 April 2026
Unprompted review
Rated 5 out of 5 stars

I have just completed the L3 Gp Exercise Referral Course

I have just completed the L3 Gp Exercise Referral Course via distance learning. I used a mixture of the App and going on the student desktop on my laptop. The only frustration I had was my poor Wi-Fi signal which slowed things down, and my lack of technical knowledge when it came to submitting my video assessment (which had to be compressed before submitting).

There were tutors on hand to support via 'Learner Support' on the app and student desktop. They were also happy to take/return calls and I always found them to be helpful and pleasant.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING support.

Well where to start! these lot have been AMAZING!! especially the tutor Rob. I started a 12 month course over two years ago but due to physical problems and medical issues i faced a tonne of issues in completing assignments. Luckily Rob and the team was on hand and extremely understanding of my personal issues and as such have helped me to succeed. Thanks guys.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Level 3 PT

I did my Level 3 PT course with Rob. It was a great few weeks and the online virtual course really helped my understanding on filling in all the written work as well as the practicals.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

I loved doing my in person level 2 and 3 with train fitness. I learnt so much from my tutor Katie. Highly highly recommend!!

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and supportive

I’ve completed courses with TrainFitness over the past six years and have always had a positive experience. The courses are well written and easy to follow, with great tutor support. They’re also very accommodating of individual needs. Highly recommended.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Boot camp Ready!

Just completed my Outdoor Fitness qualification with Train Fitness and now feel much more confident to deliver boot camps outdoors. I particularly enjoyed the video exemplars which gave me some great excellent ideas to programme for groups and pairs. Looking forward to a busy summer! Thanks to the team for your support!

17 April 2026
Unprompted review

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