Train2Train Reviews 125

The course was by way of e-learning broken into logical modules. The user interface was clear and intuitive and the study package was self paced so you could pick it up and put it down. Although some of the practice questions were a little ambiguous, overall the content was good and easily understood. The exam itself was conducted through an organisation called Proctor, again online. Setup is a little bit more complex because the exam is invigilatated live by way of your mobile phone camera whilst the exam itself has to be taken on either a laptop or a PC. I had a couple of problems, related I think to my woeful Internet connection, but the invigilator was helpful guiding me through using the chat function. Altogether a positive experience and would definitely recommend the company who were very responsive on email.

Sharon at Train2Train was amazing, such a helpful lady, really answered all and any questions, assisted with any issues and went over and above. Absolute star. I also spoke to Jane who was just as fabulous as Sharon.

Customer service was excellent lady on the phone polite and extremely helpful easy detailed navigation of the coursework and exam
Would definitely use again!

Amazing from start to finish, customer service was first class. Emailed straight back, and very helpful.

Highly recommended.
Couldn't have been smoother.
Excellent communication and guidance, and always on hand if you have any queries. Many thanks to Jane and the team for all their help and advice.

Great company. The customer service lady on the phone is professional and go over and above to answer questions and support you. My experience has been really wonderful. Shame I don't know the lady's name but thank you if you're reading this :)

from google i check the price differnce then i call and get some more information !
honestly the way the lady speak over the phone and provide me more information and details it made me to go buy course through them ,
the training course and learning content was quite great and speacially the exam part was also amazing . few questions was out of practice but i made it.
thanks again the receptionist lady

I would like to thank the company for making this process so easy as I have severe dyslexia and needed to have a reader with me during the exam. They acknowledged my disability and issued emails to confirm a reader could be used. Setting up the remote exam was a little complex but sorted in the end. I give a 5 star review and will be recommending the company to other colleagues on the construction site I work and the reasons for this, is that the staff at Train2Train were always able to answer any questions I had and put me at ease through the process. I appreciate the effort the company went through to cater for my dyslexia.

I do not like online training, but this was easy to access once I got a basic computer as the iPad wouldn't work. The staff on the support line were calm, polite, well informed and very helpful. The exam was a breeze, after the set up process, and my apology to the invigilator about me reading all the questions out loud!! That's an age thing I am afraid!!!

I recently completed the Train2Train course. The content was well-structured and comprehensive, covering essential topics that prepared me well for the test.

Once I realised I could not complete the course on my iPad it made things a lot more simple. I did read that the exam had to be taken on a laptop, I just skimmed over the part where it said the course needed to be done on a laptop. The staff on the phone were really helpful and friendly. The exam set up was explained well also. It would have been good to take the mock exam but when I clicked the link it was unavailable. My certificate arrived in just over a week.

After searching for a suitable CSCS training site, I came across Train2Train, after booking the course online, I experienced some problems, I called the "Support" number provided and was greeted by a very polite and professional service member, who swiftly took care of the problem, not once, but a few times, every time I requested help they responded very quickly.
I would highly recommend Train2Train to anyone looking for training online, as they were very impressive, unlike majority of online course sites to that use AI Chats, it's nice to speak to a human who understands, and resolves the issue ASAP, they even called me back to check if I needed any further assistance.
Bravo and Thanks You for all the help you have provided me.

Everyone was very helpful over the phone. So easy to do online! Highly recommended 👌

I would 100% recommend Train2Train. I completed the Highfield Level 2 Award for Personal Licence
Holders (RQF) and their modules were easy to follow. The additional materials they provided you with were really useful, the exam process was smooth and they sent me a digital certificate minutes after passing.

Had some difficulties with logging in but all were resolved quickly with great communication from the staff. The course material was thorough and explained clearly. The exam was organized straight away and results delivered at the end. Thanks

Was very impressed with Train2Train! Gave a very thorough course that provided lots of information and insight. Was very helpful and polite the whole way through with any questions or queries and would highly recommend to anyone in the future😁

Material and course was easy to understand and follow, when needed the team at train2train were always available and helpful.

Very user friendly and straightforward.

Train2Train were efficient, professional and engaging. They "went beyond" enabling me to complete everything in one day. Thank you, you are a credit to your industry.

Thanks Team,
you have been helpful & supportive in completing the training and the exam, no stress and all very well communicated.
Thanks once again!!