Train2Train Reviews 125

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have exam with train2train , such a amazing experience with the team , so helpful and supportive and patient to answer all my questions. 100% recommended to everyone that they wanna have course ❣️✨�... See more

Company replied

Rated 5 out of 5 stars

The Ladies on the phone coordinating the course were very helpful and always available with help and advice. Excellent service all round

Company replied

Rated 5 out of 5 stars

I completed the L3 / HSE course with T2T. With many years of experience in courses I found the content to be of an exceptionally high standard. Learning was easy and well presented. The exam process... See more

Company replied

Rated 5 out of 5 stars

I do not like online training, but this was easy to access once I got a basic computer as the iPad wouldn't work. The staff on the support line were calm, polite, well informed and very helpful. The e... See more

Company replied

Company details

  1. Career and Education Provider
  2. Apprenticeship Centre

Written by the company

Train2Train is a leading national training provider who specialise in Virtual Learning with Award Winning E-learning, on-line assessments and remote invigilation. We understand our client’s needs and specialise in creating customised learning solutions. Train2Train are committed to designing high quality bespoke training programmes that are delivered by expert tutors. We go the extra mile which is why we are trusted by some of the UK’s largest brands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent and reliable training.

19 July 2024
Unprompted review
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Reply from Train2Train

Good evening, thank you for taking the time to rate Train2Train and give us a 5 star review. Please do not hesiate to let us know if we can be of any further help in the future. Best wishes, Becky & the Train2Train team.

Rated 5 out of 5 stars

This is a top quality training

This is a top quality training. Keep going, we need this tipe of courses to improve our knowledge and service. Exellent
Thank you !

4 July 2024
Unprompted review
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Reply from Train2Train

Good evening, thank you so much for your 5 star review. Please do not hestiate to reach out if you need anything further from the team at Train2Train. Best wishes, Becky

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. From start to finish.
Always their when you feel like your in a struggle setting up.
Would highly recommend. Very good supporting team. Many thanks again
Adam jones

18 June 2024
Unprompted review
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Reply from Train2Train

Good evening, thank you for sharing your experience of training with Train2Train. We really appreciate your 5 star review, thank you! Best wishes Becky & the Train2Train team

Rated 5 out of 5 stars

The whole process from start to finish…

The whole process from start to finish was so easy.
From the first email to the last were all answered within minutes, the instruction's of what to do were very clear and easy to follow.
The staff at the other end of the phone were very knowledgeable about the process.

25 April 2024
Unprompted review
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Reply from Train2Train

Good morning, thank you for your 5 star review. Myself and the team really appreciate the feedback that you have shared in your review. Please do not hesitate to let me know if myself and the team can be of any further assistance. Best wishes, Becky & team

Rated 5 out of 5 stars

I found Train2train website in the…

I found Train2train website in the google search. It’s absolutely fantastic service and great help full staff. I enjoyed the learning. Overall 10/10 recommended to all.

13 April 2024
Unprompted review
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Reply from Train2Train

Good morning, thank you for taking the time to give Train2Train a 5 star review and 10/10 recommendation. Really pleased to read that you found our service to be fantastic. Thank you for choosing to use Train2Train and please do not hestiate to contact us if we can be of any further assistance in the future. Best wishes Becky & team

Rated 5 out of 5 stars

I quite enjoyed learning using…

I quite enjoyed learning using Train2train for my personal licence certificate. Course design is easy to follow and has audio which I like to use. The test is multiple choice and is a bit tricky but you are able to practice using mock exam questions . Using the proctor exam takes a bit of getting used to but the telephone and online support is excellent

25 March 2024
Unprompted review
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Reply from Train2Train

Good morning, thank you for taking the time to provide Train2Train with a 5 star review. Please do not hestiate to let us know if we can be of any help in the future. Best wishes, Becky

Rated 5 out of 5 stars

Loved doing the course

Loved doing the course, very informative, taking the test was easy and the staff were lovely, would definitely recommend 🙂

26 March 2024
Unprompted review
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Reply from Train2Train

Good morning, thank you for your 5 star review and recommendation! Really pleased to read that you found the course informative and staff lovely. Best wishes Becky & the Train2Train team

Rated 5 out of 5 stars

Jayne and Chelsey…should both get a…

Jayne and Chelsey…should both get a gold medal for customer service. Give them both a pay rise of whatever they require. Simply the best.

19 March 2024
Unprompted review
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Reply from Train2Train

Good morning, thank you for your 5 star review and kind words about Jayne and Chelsey. Customer Service really is at the heart of Train2Train. Please do not hesitate to let us know if we can be of any support in the future. Best wishes Becky & the Train2Train team

Rated 5 out of 5 stars

This was a smooth process

This was a smooth process, takes a bit to understand what the steps are but Train2Train help you through it. Now I'm on to the CITB exam! Usually easy to get though on the phone as well. Thanks

7 March 2024
Unprompted review
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Reply from Train2Train

Good evening, thank you for your 5 star review. We really do appreiciate it. Please do not hestiate to contact us if you need any further assistance. Best wishes Becky and the Train2Train team

Rated 5 out of 5 stars

5 star

Cannot recommend them highly enough. Very professional . Customer service was excellent and the resources were 1st class. Can't fault from start to finish. Thank you so much.

5 March 2024
Unprompted review
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Reply from Train2Train

Good evening, thank you for your 5 star review and recommendation. Really pleased to read that you found our customer service excellent and liked our resources. Best wishes Becky & the team at Train2Train

Rated 5 out of 5 stars

Easy to follow instructions

Once I had got over the I.T. issues because of my age (68), I followed the instructions and found it really easy to navigate.
Would truly recommend these courses.

22 February 2024
Unprompted review
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Reply from Train2Train

Good evening, thank you for taking the time to provide Train2Train with a 5 star review. Thank you for your recommendation too! Best wishes Becky & the Train2Train team

Rated 4 out of 5 stars

Well-organised and efficient training…

Well-organised and efficient training and communication. As someone with dyslexia, this course was easy to follow and made learning a painless experience.

13 February 2024
Unprompted review
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Reply from Train2Train

Good afternoon, thank you for your review. Really pleased to read that you found the course easy to follow and painfree! Please do not hestiate to reach out if you require any further assistance. Best wishes Becky

Rated 5 out of 5 stars

Amazing communication well executed

8 February 2024
Unprompted review
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Reply from Train2Train

Good evening, thank you for taking the time to give Train2Train a 5 star review. So pleased to read that you had an 'amazing' experience. Best wishes Becky & the team at Train2Train

Rated 5 out of 5 stars

The best site experience i have ever had with HS/A certificate.

My experience was very explicit. I have never had it this easy and cheap before. Train 2 train is the best platform for those who are interested in getting their hand on any HS/A certificate.

3 February 2024
Unprompted review
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Reply from Train2Train

Good afternoon, thank yuu for your 5 star Trustpilot review. We are glad you found the end to end process easy to navigate, we like to ensure we offer a quality product that is value for money. Please do not hesitate to contact myself or the team if you need anything further. Best wishes, Becky

Rated 5 out of 5 stars

I had an excellent experience…

I had an excellent experience especially the communication Jane was awesome. I would definitely recommend Train2Train to others.

Thank you

Mr P Renault

23 January 2024
Unprompted review
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Reply from Train2Train

Good evening, thank you for taking the time to provide Train2Train with a 5 star TrustPilot review. We really appreciate feedback. I will certainly let Jane know that she was awesome! Best wishes Becky

Rated 4 out of 5 stars

Good learning experience..exam was good…

Good learning experience..exam was good but could of done with a voice over..

19 January 2024
Unprompted review
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Reply from Train2Train

Good evening, thank you for providing Train2Train with a 4 star review. I will certainly follow up your suggestion of a voice over. We can request permission, from the Awarding Organisation, to allow a learner to arrange a reader to be present during the exam should this be needed. Please do let me know if this is something that would be benenficial if you complete any further courses with Train2Train. Best wishes, Becky

Rated 5 out of 5 stars

Personal Licence Training Experience.

I recently did my Personal Licence training through Train2Train and I cannot recommend them enough. When I was struggling with some of the questions and called for help I got a very quick response and the issue was resolved almost immediately.
Would definitely use them again 😊

15 December 2023
Unprompted review
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Reply from Train2Train

Good morning, thank you for giving Train2Train a 5 star review. So pleased to read that the team provided speedy support. Please do not hesitate to contact myself and the team if we can be of any help in the future. Best wishes, Becky

Rated 5 out of 5 stars

Very accommodating and always at the…

Very accommodating and always at the end of the phone if needed

1 January 2024
Unprompted review
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Reply from Train2Train

Good morning Aaron, thank you for your 5 star trust pilot review. We really do appreicate that you have taken the time to complete this review. Please do not hestiate to let us know if we can be of any further assistance. Best wishes Becky and the team

Rated 5 out of 5 stars

What are you waiting for? Get it booked!

Great company to choose! Easy checkout process and instant delivery of the course. Price was the best on the market and all of the information provided was in the test! Highly recommend ⭐️⭐️⭐️⭐️⭐️ Instant certificate delivery and even got a follow up call to check I have everything I need!

8 January 2024
Unprompted review
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Reply from Train2Train

Good morning David, thank you ever so much for your 5 star review and recommendation. Myself and team are passionate about the customer service we provide and its great to receive feedback from our customers. Please do not hesitate to let us know if we can be of any further assistance in the future. Best wishes, Becky and the team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Jane was both friendly and helpful.

2 January 2024
Unprompted review
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Reply from Train2Train

Good morning, thank you for your 5 star review. I'm so pleased to read that you found the team friendly and helpful. Jane will be over the moon with this review. Best wishes, Becky

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