Train4Academy Ltd Reviews 

93
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The T4A interface is a very easy system to navigate and manage. Courses can be issued by group or individual and the results printed direct from the webpage. The system also provides a good visual sna... See more

Rated 5 out of 5 stars

Great staff everyone I have dealt with Alec is very helpful and always willing to help even gives me trial courses to make sure I don't buy content that is not for my needs and also stopped me buying... See more

Rated 5 out of 5 stars

Dealing with Train4Academy has been an absolute pleasure. All queries answered quickly, in a very personable and friendly manner by Britnie Hall. It really does make such a refreshing change to corres... See more

Rated 5 out of 5 stars

The food hygiene course. This course gave so much detail about the expectations when working in the food industry. It made both my colleagues and I realise just how many issues there were on our pr... See more

Company replied

Company details

  1. Educational institution

Written by the company

Train4Academy offer an online compliance solution for organisations of all shapes and sizes looking to train their staff. Make compliance reporting simple using our Cloud Based Management Suite which has powerful user and content reporting functions. Train your staff using our huge library of over 100 Online Courses which are all Approved or Accredited by UK Awarding Bodies.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

93 reviews

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4.7

All reviews

(93)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sam is Brilliant!

Sam is Brilliant!
Sam was incredibly helpful and gave me plenty of guidance and help when needed. She offered to go through the system on the phone with me and answered all questions. Could not do enough for me! Would highly recommend.

22 August 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent.
Thorough, step by step. Good use of examples and tests were fair and easy to navigate. I got a lot of useful information in an easy to digest format. I'd definitely recommend.

21 August 2018
Unprompted review
Rated 5 out of 5 stars

I couldn't rate them highly enough!

I have used Train4Academy for years to purchase all of our Level 2 Food Hygiene Certificates for our charity. We run a community kitchen and it's important that we use a course that is easy for our volunteers to use and follow. We have a range of people with mental health issues, personality disorders, learning difficulties and language barriers and it has never been a problem for anyone to use this online course. We have also asked for a Polish version which was very helpful. The course is user friendly, has lots of interaction to keep peoples attention up, is easy to understand and on the few occasions when someone has failed it has been reset so that they can try again and they will point out parts of the course that need more revision. I've spoken to the staff on the phone many times and they couldn't be more helpful, the service is very prompt, courses are set up within minutes of a minute long phone call so I never have to plan ahead, I just call them when I need a course. The management suite for keeping track of your courses is also very easy to use and the few problems I've had were talked through on the phone very easily. I couldn't rate them highly enough!

3 August 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, staff is always helpful. Great e-learning material. We've purchased Food Safety L3 and HACCP L3 e-learning courses and the feedback from the learners who used the platform was very positive.

3 August 2018
Unprompted review
Rated 5 out of 5 stars

Great staff everyone I have dealt with…

Great staff everyone I have dealt with Alec is very helpful and always willing to help even gives me trial courses to make sure I don't buy content that is not for my needs and also stopped me buying courses and showed me cheaper equivalent ones that are fit for purpose.
Top company.

3 August 2018
Unprompted review
Rated 5 out of 5 stars

Staff are always friendly and helpful

Staff are always friendly and helpful. Nothing is a problem! I mainly deal with Alec who always responds quickly and points me in the right direction. Genuinely nice chap.

2 August 2018
Unprompted review
Rated 5 out of 5 stars

I have always found Train4academy to be…

I have always found Train4academy to be helpful and to listen to what you need and find a solution to help you. Their customer service is second to none from the staff who answer the phone to Alec himself . They are brilliant . No reservations whatsoever.

1 August 2018
Unprompted review
Rated 5 out of 5 stars

Great content

The contents are great, precised. My only worry is the acceptability of the Certificate. In terms of content, it was well covered.

1 August 2018
Unprompted review
Train4Academy Ltd logo

Reply from Train4Academy Ltd

Hi,

Thank you for taking the time to leave a review. I am very pleased to hear that you enjoyed the course and that you were happy with what was covered within the content.

Please do not worry about the acceptability of the Certificate which you have attained. All of our training courses are Approved by Awarding Bodies or Certification Services such as CIEH, RoSPA or CPD. These organisations review our courses and systems to ensure that they comply with current legislation.

In addition to this, e-learning is an extremely popular method of training and one adopted by companies as well as individuals. For example, larger organisations who complete training with us are regularly audited and rely on our courses and certificates as proof of training.

If you have any queries at all please feel free to contact the team on 01482 861040 or support@train4academy.co.uk
and we will get back to you.

Kind Regards,

Alec.

Rated 5 out of 5 stars

Amazing company to work with

Amazing company to work with.
They deal with email requests or phone calls immediately.

We had a couple of issues when we first started with the training courses and the issues where dealt with immediately and without a fuss

Would highly recommend them

31 July 2018
Unprompted review
Rated 5 out of 5 stars

first online course experience - great!

I enjoyed the experience of buying an online food training course for the first time.

25 July 2018
Unprompted review
Train4Academy Ltd logo

Reply from Train4Academy Ltd

Thank you for being the first person to review us, we're very happy to hear you liked the course.



Regards
Emily

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