Transatlantic Trading Company Reviews 860

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Wow! Wow! Wow! This is a retrospective review from my purchase back in Jan 2020 and only because I’ve come across these reviews by chance because I’m searching for the company to make a second purchas... See more

Rated 5 out of 5 stars

The item was faulty but was replaced instantly- no hassle and really friendly - this business really understands the value of customer service . ‘Customer service’ is not about always getting it... See more

Rated 5 out of 5 stars

Order received today much sooner than anticipated . Product exactly as I had expected it would be . Very smooth transaction . Communication with company was a breeze .Many thanks for all involved (th... See more

Rated 5 out of 5 stars

Item was available from stock and was way cheaper than all the competition I checked out. Item was delivered FREEPOST next day with full tracking info provided, I cannot fault this company and their... See more

Company details

  1. Men's clothes shop
  2. Activewear shop
  3. Headwear shop
  4. Streetwear store
  5. Sunglasses shop

Information provided by various external sources

Buy Military Clothing, Vintage Clothing, Flight Jackets, Camouflage and Combat Clothing, Accessories, Equipment and Camping Goods at competitive prices with fast delivery!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

860 reviews

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Rated 5 out of 5 stars

Great jacket

Great jacket, but too small (Medium size), I need a Large size, I am returning this by Royal Mail, I do not want a refund, but would like a Large size in Return, how do I go about this please?
Thanks,
Nigel Collins

11 February 2020
Unprompted review
Transatlantic Trading Company logo

Reply from Transatlantic Trading Company

Thank you for your email.

Please find attached a hyper link for you to download a free Tracked Returns Label.

http://www.royalmail.com/track-my-return/create/561

Would you please enclose order form and details of your exchange and we will process your request as soon as we receive the returned package.

Kindest regards,

Rebecca Cox
Transatlantic Trading Company
Office 01233 740000

Rated 5 out of 5 stars

I returned the Jacket

I returned the Jacket. The sizing was great and a very good jacket but not for me. The company handled my return and refunded promptly once they received it. Good Seller.

11 February 2020
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, just as I remembered and expected with very quick delivery and great communication from the other side of the world

9 February 2020
Unprompted review
Rated 5 out of 5 stars

I would not hesitate in shopping with…

I would not hesitate in shopping with Transatlantic Trading in the future, the jacket I ordered was excellent quality and will last many years. It arrived promptly after my order, was packed well ensuring that I received it in the same state it left them.

The website was easy to navigate, sizes were described well, there were pictures explaining how to measure myself so as to minimise the chance of a wrong size being purchased.

A truly wonderful experience.

5 February 2020
Unprompted review
Rated 1 out of 5 stars

Item never arrived

Ordered a rucksack on 6th Jan, it never arrived. I had to chase Royal Mail. Apparently lost. I asked for a replacement, this was confirmed as sent out, never received say Royal Mail. So 4 weeks after ordering I asked for a refund, which was processed quickly.

I won’t be ordering from them again.

3 February 2020
Unprompted review
Transatlantic Trading Company logo

Reply from Transatlantic Trading Company

Good Afternoon

Really sorry to hear this feedback.

We have Emailed you regarding correcting this.

So sorry for any inconvenience.

Kind Regards
Leanne Richardson

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