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Rated 5 out of 5 stars

I had a very good experience with Transcopen. I booked 16m3 truck with two men. Both of them were very efficient in handling all the items - no time wasted. They also helped me dispose washing machine... See more

Rated 5 out of 5 stars

Excellent and efficient service. They picked up a heavy bed sofa purchased from Facebook marketplace, we did not have to meet the sellers at pickup location and they carried the sofa at the sellers li... See more

Company replied

Rated 5 out of 5 stars

This moving company is truly exceptional. Their employees were not only efficient but also remarkably fast and focused on their work. The pricing was incredibly fair, and they expertly handled the dis... See more

Company replied

Rated 3 out of 5 stars

I contacted several moving companies, and while their prices are very competitive, their service lacks professionalism. We agreed on a rate of 700 DKK/hr for two movers. Unfortunately, the first... See more

Company replied

Company details

  1. Delivery Company

Written by the company

LowCoster Quality transport in Denmark


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

I had a very good experience with the…

I had a very good experience with the transport team during my furniture move. The entire process was smooth, well-coordinated, and handled professionally.
The helpers were especially kind, polite, and efficient. They made sure everything was moved safely and with care, which I really appreciated.
Overall, I’m very satisfied with the service and would definitely recommend them to others.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a very good experience with…

I had a very good experience with Transcopen. I booked 16m3 truck with two men. Both of them were very efficient in handling all the items - no time wasted. They also helped me dispose washing machine and dryer along with other heavy goods. Communication was easy and friendly. I would recommend them to everyone looking to move or dispose their stuff

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

We have been working with this company for over a year now, quite often, and we are very happy with their flexibility, excellent communication, and outstanding service.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

House shifting

I booked them for shifting the house. They did their job in a professional way and also save my extra time and cost. Must recommended.

11 February 2026
Unprompted review
TransCopen logo

Reply from TransCopen

Thank you! Glad we could save you time and cost 👍

Rated 5 out of 5 stars

Good service

Good service

11 February 2026
Unprompted review
TransCopen logo

Reply from TransCopen

Thank you! We appreciate it 😊

Rated 5 out of 5 stars

The move went faster than expected

They arrived on time and worked very efficiently. Everything was handled with care and the move went faster than expected. Very smooth experience.

1 February 2026
Unprompted review
TransCopen logo

Reply from TransCopen

Thank you! Happy to hear everything went smoothly 🙌

Rated 3 out of 5 stars

price attractive but unprofessional

I contacted several moving companies, and while their prices are very competitive, their service lacks professionalism. We agreed on a rate of 700 DKK/hr for two movers. Unfortunately, the first mover arrived 20 mins late, and the second mover was 1 hr late.

At the time of booking, I requested that the larger furniture be disassembled and wrapped for protection during transportation. However, on moving day, the movers did not have the necessary tools or protective sheets for the job. When I reached out to their manager, I was informed that they had issues with the truck and had to make changes, which left them without all the tools and materials. This should not be our responsibility. At the end we disassembled the furniture by ourselves while they moved other boxes. I cannot image if we don't have our own tools. I even had to sacrifice my curtain to wrap around my wood table and quickly wrap my chairs in bubble wrap, which was quite challenging and stressful on the day of moving.

Additionally, the company estimated 4 hours of work for our apartment, but it ultimately took 8.5 hours.

Overall, while the pricing was attractive, the lack of professionalism and communication significantly impacted our moving experience.

2 February 2026
Unprompted review
TransCopen logo

Reply from TransCopen

We are genuinely sorry that your moving experience did not fully meet expectations. We would like to clarify a few important points for transparency: after transportation we acknowledged the issues and offered fair compensation for the inconvenience, which unfortunately was declined by the client.

It is true that there were delays at the start of the move and that the tools arrived later than planned. This was caused by exceptionally difficult weather conditions in February 2026, including heavy snowfall, sub-zero temperatures, and strong winds, combined with sudden staff illness and an unexpected technical issue with one of our vans. A replacement van was dispatched immediately, and the manager personally delivered the missing tools using his private car, which unfortunately also resulted in additional delay. We fully understand how frustrating this was and sincerely apologize for the inconvenience.

On a positive note, all items were transported safely.

Regarding the duration: we work with an hourly rate, not a fixed-price contract. The initial time estimate is always approximate, as the actual duration depends on many real-world factors such as parking distance, floor level, absence of an elevator, stair access, furniture complexity, and on-site conditions. Fixed-price moves require an on-site inspection by a manager and are typically at least 50% more expensive to cover unforeseen risks. The hourly model is intentionally chosen by many customers as a significantly cheaper alternative, even if the final time differs from the estimate.

We fully understand the stress caused by the delays and sincerely apologize for the inconvenience. The initial time estimate did not include additional on-site obstacles, which resulted in a higher number of working hours than originally anticipated. Despite the challenging conditions, the move was completed safely and at a price that remains well below standard fixed-price offers in similar circumstances.

Thank you for sharing your experience.

Rated 5 out of 5 stars

Super professional guys

Super professional guys, best experience in moving that I've ever had. Definitely call them again.

15 April 2025
Unprompted review
TransCopen logo

Reply from TransCopen

Thank you! Happy to help anytime 😊

Rated 5 out of 5 stars

Super quick & efficient

Super quick and efficient! Best rates. Will book their services again.

18 November 2023
Unprompted review
TransCopen logo

Reply from TransCopen

Appreciate it! See you next time 🚚

Rated 5 out of 5 stars

Best moving company

I had an exceptional experience with TransCopen. Their pricing was highly competitive, and the efficiency and care they exhibited while handling my furniture and belongings were truly impressive. Not only did they ensure the safe transport of my items, but they also went above and beyond by assisting with disassembly and assembly, making the entire moving process a breeze. I wholeheartedly recommend this moving company to anyone in search of a cost-effective, efficient, and careful team for their move. You won't be disappointed with their service.

3 November 2023
Unprompted review
TransCopen logo

Reply from TransCopen

Thank you for the detailed feedback! Much appreciated 🙏

Rated 5 out of 5 stars

The best moving company...

This moving company is truly exceptional. Their employees were not only efficient but also remarkably fast and focused on their work. The pricing was incredibly fair, and they expertly handled the disassembly at our old apartment and the assembly at our new one. Their efficiency and speed were truly impressive. I wholeheartedly recommend this moving company.

3 November 2023
Unprompted review
TransCopen logo

Reply from TransCopen

Thanks! We’re glad you were satisfied 💪

Rated 5 out of 5 stars

A very good moving experience

A very good moving experience, the whole process was very fast and the price was fair.

30 October 2023
Unprompted review
TransCopen logo

Reply from TransCopen

Thank you! Happy to hear that 👍

Rated 5 out of 5 stars

Excellent and efficient service

Excellent and efficient service. They picked up a heavy bed sofa purchased from Facebook marketplace, we did not have to meet the sellers at pickup location and they carried the sofa at the sellers living room, and delived in our living room. Under 1h.

22 May 2023
Unprompted review
TransCopen logo

Reply from TransCopen

Thank you for a good word, we always try our best:)

Rated 5 out of 5 stars

A great transport service

I have used their service multiple times and I must say that I have never got any issues.. They arrive on time and do the work very responsibily. They are very cooperative and their prices are quite reasonable. Would definitely recommend their service :)

9 September 2022
Unprompted review
TransCopen logo

Reply from TransCopen

Thank you for a good word, we always try our best:)

Rated 5 out of 5 stars

Best transportation/moving service in the town

It's the 2nd time I used their transport to move my things. As expected, best service in the town so far. Price was cheaper with a student discount for me and the driver was very helpful as well. Hope for your successful future in business.
Thank you.

16 August 2022
Unprompted review
TransCopen logo

Reply from TransCopen

Thank you! We really appreciate it 🙏

Rated 5 out of 5 stars

Good people do good things

During the three months of living in Copenhagen, the most difficult were the days of the move. But thanks to TransCopen, everything turned out to be not difficult at all! It turned out that the car can be found even in the shortest possible time. You can order a car without loaders when only the driver arrives. If you need help with loading, the guys will do everything in the best possible way.

I really liked that in addition to the transportation service, I enjoyed communicating with people working in the company. All the most serious issues are resolved very quickly and simply. When transporting things, the guys work quickly and efficiently.

Good people do good things. This is the best performance characteristic of TransCopen. I would recommend to everyone I know and will only use this company myself.

1 July 2022
Unprompted review
TransCopen logo

Reply from TransCopen

Thank you for such kind words! It means a lot 💙

Rated 5 out of 5 stars

Perfect experience!

I needed urgent help transporting a machine from a store to home address on a Sunday. We agreed the details via sms. The van was at my address right on time. The driver was very polite and spoke really good English. He helped with everything as agreed and we were back at my home address in under an hour. All this for less than a round trip would cost me by taxi and at half the price of similar companies. We wholeheartedly recommend Transcopen and we will definitely use their services in future.

12 June 2022
Unprompted review
TransCopen logo

Reply from TransCopen

Thank you! Happy we could help on short notice 👍

Rated 5 out of 5 stars

Great service

Great service! Fast and efficient help, guys are very careful doing their job! I keep using Transcopen for a long time and it is always great experience :)

12 May 2022
Unprompted review
TransCopen logo

Reply from TransCopen

Thanks a lot! Always happy to help 💪

Rated 5 out of 5 stars

Very reliable and great experience!

Great experience starting from first point of contact until payment. Very friendly and skilled helpers and professional communication. Very reliable - would and will book again :)

3 May 2022
Unprompted review
TransCopen logo

Reply from TransCopen

Thank you! We’ll be happy to assist again 🙌

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