Skrill Money Transfer Reviews 13,429

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 535 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the service for being fast, reliable, and providing an excellent user experience for international money transfers. People frequently highlight the speed of transactions, with money often arriving within minutes or even seconds, and appreciate the good conversion rates and low or zero additional charges. The platform is described as easy to use, efficient, and hassle-free, making it a preferred choice for many who have used it for several years. However, some customers also noted significant issues with customer service and account restrictions, reporting difficulties in getting assistance when problems arise. There are mentions of accounts being restricted or suspended, issues with funds after withdrawal attempts, and a lack of timely or helpful responses from support, leading to frustration and inconvenience.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting significant issues such as hidden charges,... See more

User experience

Users describe positive interactions with user experience, often highlighting the platform's simple, clear,... See more

Service

Customers consistently note positive experiences with service, often highlighting its ease, speed, and... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers expressing significant... See more

Customer service

Clients share negative opinions on customer service, with many expressing dissatisfaction and frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

TOOK AN AGE TO GET TO A WORKING 'SEND' PAGE AND IT IGNORED THE BALANCE IN MY ACCOUNT. ALSO, REFERENCE CHANGED FROM LAST TIME, DIDN'T EXPECT THAT. STILL WAITING CONFIRMATION

Rated 5 out of 5 stars

international money transfer is almost instant. I always get credited inside 10 min which is really fast. Also the conversion rate is pretty good and there is no additional charges when you sent money... See more

Rated 5 out of 5 stars

Everytime I have transferred money using skrill, it has been a seamless experience. Not only the money arrives minutes after the transaction, but also it is completely free. They are providing an exce... See more


Company details

  1. Money transfer service
  2. Financial advisor

Information provided by various external sources

Skrill is an e-commerce business that allows payments and money transfers to be made through the Internet, with a focus on low-cost international money transfers.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13k reviews

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Rated 5 out of 5 stars

As an Overseas Filipino Worker (OFW)…

As an Overseas Filipino Worker (OFW) working abroad, I send money to my loved ones in the Philippines every month. Skrill saves me time and effort because I no longer need to visit a remittance center. I can send money anytime using just my phone. Thank you so much.

30 December 2025
Rated 1 out of 5 stars

Going through hoops to register which doesn't work in the end

Tried to register on the web, forced me to provide all my personal information, only to then tell me I can't complete my registration on the web and need to install the skrill app and do it on the phone.

Ok, annoying, but I did it anyway. Installed the app, completed all the info on the phone, and then I get a message that I can't complete the registration because I have a hidden IP, and I should disable my VPN. I have no VPN.

I tried switching from wifi to mobile, still didn't work. I checked a "Whats my IP" website, and my IP is completely visible, including the area where I live, nothing hidden about it. Skrill just wouldn't let me register. Guess it's back to Paypal.

24 December 2025
Unprompted review

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