Skrill Money Transfer logo
Visit website

Skrill Money Transfer Reviews 13,429

•
TrustScore 4.5 out of 5

4.3

Money transfer service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 535 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the service for being fast, reliable, and providing an excellent user experience for international money transfers. People frequently highlight the speed of transactions, with money often arriving within minutes or even seconds, and appreciate the good conversion rates and low or zero additional charges. The platform is described as easy to use, efficient, and hassle-free, making it a preferred choice for many who have used it for several years. However, some customers also noted significant issues with customer service and account restrictions, reporting difficulties in getting assistance when problems arise. There are mentions of accounts being restricted or suspended, issues with funds after withdrawal attempts, and a lack of timely or helpful responses from support, leading to frustration and inconvenience.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting significant issues such as hidden charges,... See more

User experience

Users describe positive interactions with user experience, often highlighting the platform's simple, clear,... See more

Service

Customers consistently note positive experiences with service, often highlighting its ease, speed, and... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers expressing significant... See more

Customer service

Clients share negative opinions on customer service, with many expressing dissatisfaction and frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

TOOK AN AGE TO GET TO A WORKING 'SEND' PAGE AND IT IGNORED THE BALANCE IN MY ACCOUNT. ALSO, REFERENCE CHANGED FROM LAST TIME, DIDN'T EXPECT THAT. STILL WAITING CONFIRMATION

Rated 5 out of 5 stars

international money transfer is almost instant. I always get credited inside 10 min which is really fast. Also the conversion rate is pretty good and there is no additional charges when you sent money... See more

Rated 5 out of 5 stars

Everytime I have transferred money using skrill, it has been a seamless experience. Not only the money arrives minutes after the transaction, but also it is completely free. They are providing an exce... See more

Company details

  1. Money transfer service
  2. Financial advisor

Information provided by various external sources

Skrill is an e-commerce business that allows payments and money transfers to be made through the Internet, with a focus on low-cost international money transfers.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Over a month my dad Ferid Gibanovic…

Over a month my dad Ferid Gibanovic have problem with Skrill restriction we send over 20 emails from they only answer automaticly that they are having a lot of requests and that we need to wait.We alredy wait over a month..... terrible experience honestly we do not know what to do anymore, money is still stack and from support they need 3 day to even reply on email.
If you have money on account there is no verification option they lock you account just like that, we tried to send money and we didnt receive any code for transaction now our money is stack on accoun.... they dont do anyhing to help...avoid Skrill people when ever you can!! Netteler or PayPall is way more easy to use,support is ok too

13 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look