Transformulas Reviews 445

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their effectiveness in improving skin texture, reducing wrinkles, and providing hydration. Many users consider them the best they've ever tried, noting visible results and a luxurious feel. The delivery service is frequently described as quick and efficient, with items arriving well-packaged. Additionally, the customer service receives high marks for being excellent, helpful, and polite, ensuring a positive shopping experience. However, some people mentioned issues with product packaging, specifically opaque bottles that make it difficult to see how much product remains, and occasional problems with pump dispensers. A few customers also noted that while delivery was generally timely, it wasn't always "next day" as advertised, and some experienced delays in receiving tracking information.

What people talk about most

Product

Customers consistently note positive experiences with the product, praising its effectiveness and luxurious... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the products for their effectiveness,... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Marine Miracle face and eye cream for over two years now. I can honestly say they are the best products I have ever tried! It leaves my skin feeling so soft, moisturised and healthy... See more

Company replied

Rated 5 out of 5 stars

Hi, I’m a 67 year old male and yes, I use Transformulas Marine Miracle face cream daily. It’s a wonderful product that keeps my facial skin feeling moisturised and supple. I’ve used a few creams in m... See more

Company replied

Rated 5 out of 5 stars

I first tried Transformulas after hearing the woman in the row behind on a flight lauding its benefits. With a clinical background, I am healthily skeptical about her claim that this is 'a facelift i... See more

Company replied


Company details

  1. #52 of 221 best companies in Beauty product supplier

Written by the company

Founded in 2003, Founded by Rosi Chapman, born from a personal fear of needles, we built a skincare brand on the belief that beauty shouldn’t require bravery or a syringe. We deliver cosmeceutical results through biotech-powered, marine active formulas — no needles, no downtime, no drama. We are the proof that skincare can be powerful, intelligent, and unapologetically luxurious.


Contact info

4.8

Excellent

TrustScore 5 out of 5

445 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service

Excellent service, quick to respond to query and speedy delivery. Very impressed.

23 July 2024
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Reply from Transformulas

Thank you for your 5 star review, Fiona! Enjoy your skincare

Rated 5 out of 5 stars

Highly recommended

Very good service. My order was delivered the following day. I've used Transformulas previously & would definitely recommend them.

7 July 2024
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Reply from Transformulas

Thank you for your 5 star review, Vicki! We're delighted to hear that Transformulas is a staple in your skincare routine.

Rated 5 out of 5 stars

Great service exceptional product

Great service exceptional product, this face cream really does firm your skin. It feels soft to the touch, makes my skin feel wonderful. My hubby has been using it too, it must be good!

12 July 2024
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Reply from Transformulas

Thank you for your wonderful review! We're so happy to hear that both you and your husband have both been using Transformulas and enjoying the results.

Rated 5 out of 5 stars

Quick delivery as always

Quick delivery as always, love the Flawless photoglow.

25 June 2024
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Reply from Transformulas

Thank you for your 5 star review! Your skin will thank you for the daily SPF it is getting from FlawLess PhotoGlow SPF 30+!

Rated 5 out of 5 stars

I love love love this companies…

I love love love this companies products and could definitely not live without the Marine eye cream because the effect is instant and I have tried so many other products before I discovered Transformulas and will never use anything else for my eyes. Totally transforms my under eyes

13 June 2024
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Reply from Transformulas

Thank you for your wonderul review, Mitchell! We're so happy to hear that Marine Miracle EyeZone is a staple in your skincare routine. Thank you for being a loyal Transformulas customer.

Rated 5 out of 5 stars

Very speedy delivery

Very speedy delivery. Excellent product

17 May 2024
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Reply from Transformulas

Thank you for your 5 star review, Ann! We're very happy to hear this.

Rated 5 out of 5 stars

Excellent

Excellent service from ordering and receiving my package

13 May 2024
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Reply from Transformulas

Hi Sally, thanks for taking the time to review and we are pleased your customer journey has been a stress free experience. Enjoy your product purchases !

Rated 5 out of 5 stars

This is a strange kind of review…

This is a strange kind of review because I actually didn’t find the product worked for me, however, the customer service was fantastic. I purchased the lip volumiser and used it as per the instructions, it didn’t work for me at all (however it does work for some according to the reviews). I contacted their customer service and politely explained how disappointed I was with the product, without hesitation they offered me a full refund! I would recommend this company without hesitation their customer service is exemplary.

26 April 2024
Unprompted review
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Reply from Transformulas

Thank you for your review, Julie. The positive feedback on our customer service is very much appreciated. Customer satisfaction is paramount to us at Transformulas so we are really pleased that we could rectify your Transformulas experience.

Rated 5 out of 5 stars

Confidence with marine miracle creme

I thought I’d try the marine miracle crème after recommendation and have to say Im pleasantly surprised how good my skin looks and feels after only a couple weeks of use. I witnessed the initial transformation after a few days with my skin looking and feeling hydrated knocking years off my appearance and boosting my confidence. The crème feels cool to the skin and is effortlessly applied with its silky smooth texture, absorbing beautifully. I will definitely be purchasing my next pot very soon.

25 April 2024
Unprompted review
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Reply from Transformulas

Thank you for your wonderful review, Lorraine! Lovely to see that Marine Miracle Créme was recommended to you and we're so pleased to hear that the results you have witnessed since using the Créme have boosted your skin confidence.

Rated 5 out of 5 stars

Creme is amazing

Love this marina miracle creme. Skin is so soft and notice the lines sre fading. Ordering is easy and delivery very quick. Would highly recommend. Maybe expensive but worth every penny.

18 April 2024
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Reply from Transformulas

Thank you for your lovely review, Geraldine! So pleased to hear you love our Marine Miracle Créme and are enjoying the results you are seeing from using it.

Rated 5 out of 5 stars

Very impressed with this eye cream!

I have only been using this eye cream for a very short time, and It seems to brighten my under eye instantly. The cream is just lovely on the skin. Also I had a few problems on the website with delivery on checkout but this company went above & beyond to rectify this straight away, I have to say the best communication & customer service I have ever received from any online shopping.
All in all a superb product from a superb company.

9 April 2024
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Reply from Transformulas

Thank you for your wonderful review, Natasha! We're delighted to hear how much you're enjoying using our Marine Miracle EyeZone. Customer satisfaction is paramount to us at Transformulas, so we're also really pleased to hear that our team could resolve your issue promptly.

Rated 5 out of 5 stars

Amazing Miracle Cream!

Delivery was super fast and well packaged. Came in perfect condition. I have been using the miracle cream for a number of years and I just love it. Tried other well known luxury brands but they just don't measure up! The.minute you put on your face it feels instantly nourished. Within a few weeks you visibly notice plumper more radiant skin with reduced fine lines.

14 April 2024
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Reply from Transformulas

Thank you very much for your wonderful review, Aine! We're so glad that Marine Miracle Créme has remained a staple in your skincare routine for such a long time.

Rated 5 out of 5 stars

WOW WOW WOW

Super helpful team and I’m blown away by their products. Will definitely be buying again!!

12 April 2024
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Reply from Transformulas

Thank you so much for your wonderul feedback! So happy to hear you love your Transformulas skincare products.

Rated 5 out of 5 stars

I have a wedding tomorrow and due to…

I have a wedding tomorrow and due to loosing my mum three months ago and my dad now terminally ill I did not want to go .. due to how I looked re stress and crying so much … I found this cream which I had purchased a few year back … a silver ball … marine miracles … this has in only 4 days give me so much more confidence to say “I can do this “ .. I cannot believe the difference in a few days … prices have went up since I purchased this it will def be watching out for deal on this and serum .. thankyou xx

6 April 2024
Unprompted review
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Reply from Transformulas

Hi Sharon, thank you for our heartfelt review and we are sorry you have had so much sadness to deal with. We do hope things get easier over time. If you are travelling on Jet2, Emirates, Virgin Tui or Eastjet you can get our Marine creme at astonishing Duty Free prices. If you arent travelling please sign up for the newsletter so you can be the first to know about any promotions too. We wish you the very best and hope the wedding went well and your skin was glowing. Please contact our team at customercare@transformulas.com directly so that we can communicate further.

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