I have just got back from 15 days away- Singapore, Melbourne and Sydney. The flights and hotels were so well organised, and I had all of the information needed well in advance, including info to manag... See more
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My expectation is to bring down my son for his Masters as soon as visa granted. Travel Center supported to make it. Excellent service level provided by Matin Roy. Thanks Pal!
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Rachel Gomez has been fabulous and very patient, we had a lot of changes extra days and a special excursion we wanted to ad to Montevideo, which was no trouble for her to organised the hotel just sho... See more
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My trip is not until next year so this review is purely on the booking stage but Rachel Gomez has been excellent at helping me book what will hopefully be a fantastic trip to Vietnam. Her communicatio... See more
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Company details
- #81 of 205 best companies in Travel agent
- #13 of 32 best companies in Airline ticket agency
- #10 of 21 best companies in Ski holidays
- #13 of 43 best companies in Tour Agent
- #50 of 146 best companies in Tour operator
- #28 of 100 best companies in Travel deals
About Travel Center
Written by the company
Travel Center is an award-winning travel agency, connecting UK travellers to destinations across the globe with unbeatable value. As part of the trusted Moresand Group in London, we’re proud to be ABTA, IATA and ATOL certified—ensuring your journey with us is secure and financially protected. With over three decades of industry experience, we’ve built strong relationships with top airlines and hotel partners to deliver the best deals, every time. Backed by glowing Trustpilot reviews and a dedicated team of specialists, Travel Center makes planning your next escape easy and worry-free. Your perfect trip starts here—book with confidence, travel with ease.
Book The Best Flights Popular Multi-Centre Holidays Top Cruise Holidays Holidays to Sun Siyam Iru Veli Grand Prix™ Holidays Visit Our Travel BlogDriven by Decades of Award-Winning Service
Plan Your Journey with One of the UK's Most Trusted Names in Travel
Here's a list of all the awards we've won (so far):
🏆 Winner – Best Travel Company to the Indian Ocean (2025)
🏆 Winner – Best Travel Company to East/Southeast Europe (2024)
🏆 Winner – Best Travel Company for All-Inclusive Holidays (2024)
🏆 Winner – Best Travel Company to the U.S.A. (2024)
🏆 Winner – Best Travel Company for Sports Tours Holidays (2024 & 2023)
🏆 Winner – Best Travel Company for City Breaks (2021/22)
🥈 Silver – Best Travel Company for Sports Tours Holidays (2025)
🥈 Silver – Best Travel Company to Central/Northern Europe (2024)
🥈 Silver – Best Travel Company to the Indian Ocean (2024)
🥈 Silver – Best Travel Company to Sub-Saharan Africa (2023)
🥉 Bronze – Best Travel Company for Wildlife & Nature Holidays (2025)
🥉 Bronze – Best Travel Company for Tailor-Made Holidays (2025)
🥉 Bronze – Best Travel Company to Southeast Asia (2024 & 2025)
🥉 Bronze – Best Travel Company to the Far East/Central Asia (2024)
🥉 Bronze – Best Travel Company to Nordic Destinations (2021/22)
At Travel Center, our passion for creating unforgettable holidays continues to earn industry-wide recognition. With multiple prestigious awards from the British Travel Awards, including new honours in 2025, we are proud to be recognised across a diverse range of destinations and holiday styles. From all-inclusive escapes, city breaks and sports tours to tailor-made journeys, wildlife adventures and long-haul travel across the Indian Ocean, Southeast Asia and beyond, our commitment to quality, value and service sets us apart. These accolades reflect the dedication of our expert team and the trust of thousands of happy UK travellers. Discover why we’re award-winning—and let us help you plan your next holiday with confidence.
Contact info
12 Stephen Mews, W1T 1AH, London, United Kingdom
- 0207 612 7222
- info@travelcenter.uk
- travelcenter.uk
Nominated in 6 British Travel Awards
4.8
Excellent
13k reviews
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A big thank you to Rachel Gomez
I cannot recommend Rachel Gomez highly enough for the exceptional service she provided while helping me book my family’s flight to Nigeria.
Having booked through Rachel on previous occasions, I have come to expect excellent service every time, and once again, she exceeded all my expectations. From the very beginning, she was courteous, knowledgeable, and incredibly patient. She carefully walked me through the different flight options, answered all of my questions with clarity and professionalism, and made sure I was comfortable with every decision.
What impressed me most was her genuine commitment to understanding exactly what my family needed. She went the extra mile to find the best itinerary and ensured the entire booking process was smooth and stress-free.
Rachel’s outstanding customer service, attention to detail, and dedication to her clients make her a true asset. It’s rare to find someone who consistently delivers such a high standard of care and professionalism.
Thank you, Rachel, for another wonderful experience. Your kindness, expertise, and willingness to go above and beyond are truly appreciated. I look forward to booking with you again and will gladly recommend you to family and friends.
26 June 2026
Reply from Travel Center
Hi Amaka,
Thank you so much for your incredible and heartfelt feedback! We’re absolutely delighted to hear about your continued experiences with Rachel Gomez.
It’s wonderful to know that, having booked with Rachel before, she continues to exceed your expectations every time. Providing consistent, exceptional service and building long-term relationships with our customers is something we value greatly, and it’s fantastic to hear that Rachel has once again delivered such a positive experience for you and your family.
We’re especially pleased that Rachel took the time to carefully explain all the available flight options, answer your questions with patience and professionalism, and ensure you felt comfortable and confident throughout the booking process. Her dedication to understanding each customer’s unique needs and finding the best possible solution is exactly what sets her apart.
Your kind words about Rachel’s attention to detail, expertise, and genuine commitment to going above and beyond mean a great deal. She will be absolutely thrilled to hear how much her efforts were appreciated.
Thank you for taking the time to share such thoughtful feedback and for recommending Rachel so highly. We truly value your continued trust and loyalty, and we look forward to assisting you and your family with many more trips in the future.
Warm regards,
Team Travel Center
Easy straight forward service with reed…
Easy straight forward service with reed from travel center .
28 June 2026
Reply from Travel Center
Hi Matt,
Thank you so much for your kind feedback!
We’re delighted to hear that Reed provided an easy and straightforward booking experience for you. Making the travel planning process simple, efficient, and stress-free is exactly what we aim for.
Reed will be pleased to hear your kind words and appreciation. Thank you for taking the time to share your experience with us.
We truly appreciate your support and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
We have just booked with Norman
We have just booked with Norman, he was very helpful and informative. He has made this process very easy. Would recommend.
28 June 2026
Reply from Travel Center
Hi Ashley,
Thank you so much for your kind feedback!
We’re delighted to hear that Norman was so helpful and informative throughout your booking process. Making travel planning simple and stress-free for our customers is exactly what we aim for, so it’s wonderful to know that he made everything easy for you.
Norman will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience and for recommending our services.
We truly appreciate your support and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Nightmare booking process
I started looking for a hol in sum 24 for travelling in sum 25 to Dubai Singapore and Bali. I decided at the time I would not proceed any further with the booking I received messages numerous times asking me if I would be going ahead with the booking.
In January 25 I saw an advert for the same holiday and decided that it I would look into it again for travelling in July 26 what a mistake.
I made an enquiry and received a swift response asking if they were able to help with my enquiry and when was the best time to call me I decided to go ahead with the booking. I felt bullied into making the booking but I thought that everything would be ok after this.There was my first mistake.
It was automatically assumed that I would be paying monthly payments until we went away I had not mentioned this at all however we did come to an agreement on when the payments would be made. I constantly received messages asking me when I would be making payments bearing in mind I was not travelling until 18 months later. I felt totally harassed and hounded by the advisor. When discussing payment the advisor said that he would need to speak to his manager to confirm that this was acceptable. Other times he would tell me that he would need to confirm with the travel company. This I found odd.
Unfortunately events occurred in Dubai which resulted in flights and holidays being cancelled at the time. Even though I was not travelling for a few months I thought I would contact the company to see what my options were. When contacting the company I was told that I had to deal with the person that I booked the holiday with as when bookings were made they were allocated to that individual to deal with.
I asked the advisor for a breakdown of the cost of the holiday and was told that this could not be given as a package holiday. I asked if it would be possible for me to remove Dubai from the holiday and either travel to Thailand instead or add the time that we would have spent in Dubai be added to additional time in Bali. I was told that for me to go to Thailand for 4 days would cost me £2000 per person and for me to extend Bali I would have to pay an additional £2000 also for 4 day and it would be in a different hotel. I questioned why it would cost so much as surely as I was no longer travelling to Dubai the cost of the hotel and the flight would be removed. I appreciate that instead of having an internal flight I would be have a flight from the uk. The hotel that was suggested in Bali was approximately £2000 each for four days but when I looked it booking it myself it was just over £1000 per person I was told to book it myself then.
I asked how much money I would lose if i cancelled the holiday I was told all of it. When I questioned this and said that it was understandable that I would lose the deposit but not all of it I was advised that this was in the terms and conditions. In total the holiday has cost in excess of £6000 which i am not willing to lose
I was told that I was travelling at peak time and it was expensive to travel then. I explained that the booking had been made at peak time and peak times did not change at different times of the year. The advisor constantly spoke over me and would not allow me to speak. On one occasion he said to me ‘I will tell you this once only’. Surely if I need to be told more than once that it what he should be doing. I asked to speak to his supervisor to be met with he was a ‘Senior Advisor’ and there was no one else I could speak to. He was extremely rude when he spoke to me and reluctantly agreed that he would get someone else to speak to me
I was contacted by another advisor who apologised and assured me that me would look into the concerns I had raised. I thought at last I am going to get somewhere but I was wrong
I emailed this advisor would it be possible to move the holiday to next year due to personal circumstances at the same time it would cost £687 each.
I sent a further email to this advisor asking for the booking to remain as it was at this time as I was still exploring my options I then sent another email asking if it was possible to move the holiday to a different location I never received a response to this email.
I received my e-tickets the other day and asked for information to be provided on transfers. I received a response from customer services advising that no transfers had been booked. These had been discussed when I made the booking with the first advisor. Thank god I checked otherwise we would have been stranded at the airport.
I am still waiting to hear about the transfers. My husband and I have had to deal with a lot stress over the last couple of years such as 3 death of immediate family and making necessary arrangements we thought that as we were approaching a sig anniversary we would celebrate.
The whole experience with this company has been one issue after another. To top that we haven’t even been yet. What else can go wrong
27 June 2026
Unprompted review
Reply from Travel Center
Dear Victoria,
Thank you for taking the time to share your experience and feedback.
We are sincerely sorry to hear about your experience and dissatisfaction with our services and would like to address your concerns.
You mentioned that you felt pressured to proceed with the booking following your 2024 enquiry. However, our review of the correspondence does not support this. The communication was mutual, with you raising queries about the holiday and our agent responding accordingly. There was one routine follow-up message after a period of no response, which was not intended as pressure to book.
You also stated that you felt bullied into making the reservation. Having reviewed the call recordings, we have not identified any evidence of bullying or undue pressure. The booking was discussed professionally, with full details of the itinerary provided before you confirmed your agreement to proceed.
In relation to payments, our records show you queried the payment schedule during the booking process, including asking, “What payment is due, and when?”. The payment plan was clearly outlined in your quotation and again during the booking recap, which you acknowledged and accepted. One instalment due in August 2025 was paid late; however, following standard follow-up contact after the due date, and at your request, we agreed a short extension as a gesture of goodwill. At no point was any pressure applied to make payment.
Regarding fare differences, both Liam and Adam explained how amendment costs are calculated. As your booking was made in January 2025, any changes made significantly later would be subject to current airline availability and pricing. This includes potential amendments such as removing elements of the itinerary or introducing alternative destinations such as Thailand. Typically, amendments can only be made where permitted by the airline or supplier and are subject to applicable costs, fare differences, and availability at the time of the request.
Your booking was confirmed as non-refundable and non-changeable in line with the Terms and Conditions, which were provided and accepted at the time of booking and reiterated during your recap call on 27 January 2025. As your travel was not affected by the Middle East disruption, any cancellation or amendment would be considered voluntary and subject to the applicable booking conditions, including potential cancellation charges up to the full value of the booking.
With regard to your comments about Liam’s conduct, we recognise that the conversation became more challenging towards the end of your discussions. While Liam became more firm in response to ongoing dissatisfaction being expressed, we are satisfied that he initially dealt with your concerns professionally. The comment referenced has been reviewed in context and relates to him attempting to explain the matter clearly one final time before offering escalation to another colleague.
Regarding airport transfers, your booking confirmation clearly shows these were not included, and they were not requested or discussed at the time of booking. Following your later enquiry, a quotation was provided, however no further response was received. Customers are responsible for reviewing their booking confirmation to ensure all components are correct prior to travel.
While we have not identified evidence to agree with the concerns raised, we have not upheld the concerns raised in your review, we are sorry that you remain dissatisfied with your experience. We have reviewed this matter internally to ensure continued service improvement and to prevent any potential misunderstandings going forward.
The Complaints Department has also contacted you separately regarding the concerns you have raised. Should you have any further questions or wish to discuss the matter further, you are welcome to continue corresponding with them directly.
Kind regards,
Team Travel Center
A fantastic travel agent
What can I say but thank you. This is my second time of booking a multi centre trip with this company. My go to person is the calm and outstanding agent called Michelle. Nothing is too much for her to do. Our trip to Dubai, Bali and Singapore last year was fantastic and seamless. Even when one of the inner flights was a bit problematic it was sorted out before we left. Michelle,thanks for being a professional and a knowledgeable agent. Thanks for your patience and reassuring attitude during the booking process. I look forward to my next trip. Keep up the good work and sorry it's taken me a while to pen this review.
Esther
10 November 2025
Unprompted review
Reply from Travel Center
Hi Esther,
Thank you so much for your wonderful and heartfelt feedback! We’re absolutely delighted to hear about your continued experiences with Travel Center and Michelle.
It means so much to us that you chose to book your second multi-centre trip with us and that Michelle has become your trusted travel consultant. We’re thrilled to hear that your Dubai, Bali, and Singapore holiday was such a fantastic and seamless experience, and that even the issue with one of your internal flights was resolved before your departure, giving you complete peace of mind.
Michelle’s calm, professional, and reassuring approach is exactly what makes her such a valued member of our team. We’re delighted that her knowledge, patience, and dedication helped make both the planning process and your holiday experience so enjoyable.
Michelle will be absolutely thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience, and there is certainly no need to apologise for the delay—feedback like this is always appreciated.
We truly value your loyalty and trust in Travel Center, and we look forward to helping you create many more unforgettable travel memories in the future.
Warm regards,
Team Travel Center
Excellent Service from Raymond at Travel Centre UK
I had a great experience booking my trip with Raymond at Travel Centre UK. He was very helpful, patient, and professional throughout the whole process. He took the time to explain all the options and made sure I got the best deal for my travel.
The booking was quick and hassle-free, and he was always available to answer my questions. His excellent customer service and attention to detail made the whole experience stress-free.
I would highly recommend Raymond at Travel Centre UK to anyone looking for a reliable and knowledgeable travel agent. Thank you for all your help—I will definitely book with you again in the future.
26 June 2026
Reply from Travel Center
Hi Lilly,
Thank you so much for your wonderful and detailed feedback! We’re absolutely delighted to hear about your experience with Raymond at Travel Centre UK.
It’s fantastic to know that Raymond was helpful, patient, and professional throughout the entire booking process. Taking the time to explain all available options and ensuring our customers receive the best possible value is exactly the level of service we strive to provide.
We’re especially pleased that the booking process was quick, hassle-free, and stress-free for you, and that Raymond was always available to answer your questions along the way. His dedication to customer service and attention to detail are qualities we greatly value, and it’s wonderful to see them recognised.
Raymond will be absolutely thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience and for recommending him so highly.
We truly appreciate your trust in Travel Centre UK and look forward to helping you plan many more amazing trips in the future.
Warm regards,
Team Travel Center
Have used Travel Center in the past and…
Have used Travel Center in the past and Kevin was able to quickly provide the airline and seats to the multiple destinations . excellent service
26 June 2026
Reply from Travel Center
Hi Umar,
Thank you so much for your kind feedback and for choosing Travel Center once again!
We’re delighted to hear that Kevin was able to quickly provide the flights and seating arrangements for your multiple destinations. We understand how important efficiency and attention to detail are when planning more complex itineraries, so it’s wonderful to know that Kevin made the process smooth and straightforward for you.
Providing excellent service and helping our customers travel with confidence is exactly what we strive for, and Kevin will be thrilled to hear your kind words.
Thank you for taking the time to share your experience with us. We truly appreciate your continued trust and look forward to assisting you with many more trips in the future.
Warm regards,
Team Travel Center
Melanie Peters was absolutely amazing…
Melanie Peters was absolutely amazing with helping us put our holiday together. She was patient and incredibly quick at getting back to us with any queries. We had a wonderful time in China and Japan. We will definitely be booking more holidays with Travel Center and I hope I can deal with Melanie again as I know it is so important to her, that the customer has a great time which we absolutely did. Thank you Melanie Peters.
14 May 2026
Unprompted review
Reply from Travel Center
Hi Chris,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Melanie Peters.
It’s fantastic to know that Melanie was so patient, responsive, and supportive while helping you put your holiday together. We understand how important it is to have someone who is attentive and available to answer questions throughout the planning process, and we’re thrilled that she made everything so smooth for you.
We’re especially pleased to hear that you had a wonderful time in both China and Japan. Knowing that the holiday lived up to your expectations and created great memories is exactly why we do what we do.
Melanie will be absolutely delighted to hear your kind words and appreciation. She genuinely cares about ensuring her customers have an amazing experience, so your feedback will mean a great deal to her.
Thank you for choosing Travel Center and for taking the time to share your experience. We truly appreciate your trust in us and look forward to helping you plan many more incredible holidays in the future.
Warm regards,
Team Travel Center
Thank you so much to Vince McCoy as he…
Thank you so much to Vince McCoy as he was a big help to me while extending my ticket. He had clear, quick answers. always getting back to me within a couple of hours. Listening to my requests, he is a very polite man. I would definitely recommend him to anyone if they are looking for great prices on flights. Travel centre is my go to when flying abroad!
Kiran
24 June 2026
Reply from Travel Center
Hi Kiran,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Vince McCoy.
It’s fantastic to know that Vince was such a big help while assisting you with extending your ticket. Providing clear information, quick responses, and attentive service is exactly what we strive for, and we’re pleased that Vince was able to support you every step of the way.
We’re especially glad to hear that he listened carefully to your requests, kept you updated promptly, and provided the polite and professional service that made the process stress-free for you.
Vince will be thrilled to hear your kind words and appreciation. Thank you for recommending him and for placing your trust in Travel Center whenever you travel abroad.
We truly appreciate your loyalty and look forward to assisting you with many more trips in the future.
Warm regards,
Team Travel Center
Raymond Gunn Good service
Raymond,was brilliant. He gave us a quote for 2 different dates as requested. We travelling around xmas time, hence, it was a bit difficult decide as we are family of 4 but Raymond helped us as we requested. Brillliant service, very polite. We were having problems with our connection but Raymond he will ring back. Within 5 mins the telephne was clear & everything was sorted out. Best Service i have had in a long time.
25 June 2026
Reply from Travel Center
Hi Haria,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Raymond.
It’s fantastic to know that Raymond was able to provide quotes for different travel dates and help you navigate the challenges of planning a family trip during the busy Christmas period. We understand how important it is to find the right option when travelling as a family, and we’re pleased that he was able to support you throughout the process.
We’re especially glad to hear that when you experienced connection problems, Raymond promptly called you back and ensured everything was sorted quickly and smoothly. That level of care, professionalism, and attention to detail is exactly what we strive to provide.
Raymond will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience with us.
We truly appreciate your feedback and are honoured to hear that this was the best service you have received in a long time.
Warm regards,
Team Travel Center
Chad was very helpful and supportive…
Chad was very helpful and supportive during the call and gave different holiday package options
24 June 2026
Reply from Travel Center
Hi Rochelle,
Thank you so much for your kind feedback!
We’re delighted to hear that Chad was helpful and supportive throughout your call and took the time to provide you with different holiday package options. We believe that exploring a range of choices helps our customers find the perfect trip, so it’s wonderful to know that Chad made the process informative and enjoyable.
Providing friendly, knowledgeable, and personalised service is exactly what we strive for, and Chad will be thrilled to hear your kind words.
Thank you for taking the time to share your experience with us. We truly appreciate your feedback and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Liam was excellent
Liam was excellent. Very helpful and willing to work with us outwith office hours which we really appreciated.
23 June 2026
Reply from Travel Center
Hi Nicolas,
Thank you so much for your kind feedback! We’re delighted to hear that Liam provided such excellent service throughout your booking process.
It’s fantastic to know that he was so helpful and willing to work around your schedule, even outside of normal office hours. Going the extra mile to ensure our customers feel supported and looked after is exactly the level of service we strive to provide.
Liam will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience with us.
We truly appreciate your feedback and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
there was time to listen to our needs.
there was time to listen to our needs.
Nothing was to much trouble.
Communications was very good.
23 June 2026
Reply from Travel Center
Hi Pamela,
Thank you so much for your kind feedback!
We’re delighted to hear that our team took the time to listen to your needs and that nothing was too much trouble throughout the process. Providing personalised service and ensuring our customers feel supported every step of the way is exactly what we strive for.
It’s also wonderful to know that communication was clear and effective throughout your experience. We truly appreciate you taking the time to share your thoughts with us.
Thank you for choosing Travel Center. We look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
I initially made contact via Travel…
I initially made contact via Travel Centre website. A lady called Rachel Gomez called me back. She listened to my requirements and went way and sent me a quote/pricing by email. This was great. I passed information on to my fellow travellers. This is where my problems started. My group were a nightmare to please. I was constantly going back and forth to Rachel changing the itinerary. She was amazing, taking everything in her stride. Offering different suggestions every time, but to no avail! The group wasn't getting back in time. Even though, I sent text messages and called.
32 emails and numerous calls later between myself and Rachel, I decided to cancel. By this time, the prices had increased. This was too much like hard work.
Feeling despondent, frustrated and vowing never to lead/plan a holiday for more than 2 again. I felt awful telling Rachel my decision. After all her hardwork. She had found airlines tickets, hotels all transfers and excursions. Then changing dates and flights for 2 countries. As far as I was concerned, she went above and beyond her role to accommodate us all.
She never once made me feel like this was just another sale or a transaction. She came back to me a few more times with different prices and dates which, finally the group agreed on one! We are now booked and I'm really looking forward to this once in a lifetime holiday!
Thanks Rachel for all your hardwork and patience!
23 June 2026
Reply from Travel Center
Hi Sharon,
Thank you so much for your incredible and detailed feedback! We’re absolutely delighted to hear about your experience with Rachel Gomez.
It’s clear that organising a group holiday was no small task, and we can only imagine the challenges of coordinating everyone’s preferences, dates, and decisions. We’re especially pleased to hear that throughout the entire process, Rachel remained patient, supportive, and committed to helping you find the perfect solution.
The fact that she worked through 32 emails, numerous calls, multiple itinerary changes, different countries, flights, hotels, transfers, and excursions without ever making you feel like just another booking truly reflects the level of care and dedication we strive to provide. Going above and beyond for our customers is exactly what Rachel is known for, and we’re thrilled that she made such a positive impact on your experience.
We’re particularly delighted that, despite the setbacks and frustrations along the way, Rachel’s persistence and determination helped bring everything together and secure the once-in-a-lifetime holiday you had hoped for.
Rachel will be absolutely thrilled to hear your kind words and appreciation. Thank you for recognising her hard work, patience, and professionalism.
We truly appreciate your trust in Travel Center and hope you and your group have an unforgettable holiday filled with amazing memories.
Warm regards,
Team Travel Center
I have used Travel Center many times…5
I have used Travel Center many times before - this is the 5th time I have made a booking with them - I always contact Rach Gomez who has always been very helpful , she emails me back spontaneously and deals with all issues if I have any. I am always quoted lowest prices - every accommodation and every holiday they have provided for me has been fabulous.
23 June 2026
Reply from Travel Center
Hi Tracy,
Thank you so much for your wonderful feedback and continued loyalty to Travel Center! We’re absolutely delighted to hear that this is now your fifth booking with us.
It’s fantastic to know that Rach Gomez has consistently provided such helpful and reliable service over the years. Being responsive, attentive, and available to assist whenever needed is exactly what we strive for, and we’re so pleased that she has made each booking experience smooth and stress-free for you.
We’re especially delighted to hear that you have always received great value and that every holiday and accommodation we have arranged for you has been fabulous. Feedback like this means so much to us and reflects exactly the experience we aim to deliver.
Rach will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience and for placing your trust in Travel Center time and time again.
We look forward to helping you plan many more amazing holidays in the future!
Warm regards,
Team Travel Center
Oscar Hunter - Travel consultant god!
Despite leaving our family holiday booking very much to the last minute (just 2 weeks), Oscar H at Travel Center took everything in his stride. He was polite, efficient and exceptionally responsive (at one point I honestly thought I might be dealing with a chatbot - his responses were so swift!). He found us a great deal, put a lot of effort in to producing a detailed itinerary, then we changed our minds to a completely different country and he didn't even miss a beat. On to the next search and he found us something we were even happier with. Could easily have been a stressful situation with last minute flights / hotels being snapped up fast, but he dodged all that for us. Can't thank Oscar and Travel Center enough. Definitely recommend and will be saving his details for the next holiday (although note to self - book holiday earlier next time! For all our sakes).
23 June 2026
Reply from Travel Center
Hi Marcus,
Thank you so much for your fantastic and detailed feedback! We’re absolutely delighted to hear about your experience with Oscar H.
It’s wonderful to know that despite the challenge of booking a family holiday at short notice, Oscar handled everything with professionalism, efficiency, and a positive attitude. We especially enjoyed hearing that his responses were so quick you thought you might be speaking to a chatbot—that’s certainly a compliment to his dedication and commitment to providing outstanding service!
We’re also pleased that Oscar remained flexible and proactive when your plans changed completely, helping you find an even better option that suited your needs. Last-minute bookings can often be stressful, so it’s fantastic to hear that he took that pressure away and made the whole process smooth and enjoyable.
Oscar will be absolutely thrilled to hear your kind words and appreciation. Thank you for your recommendation and for trusting Travel Center with your family holiday.
We hope you have an amazing trip and look forward to helping you plan your next adventure—hopefully with a little more notice next time!
Warm regards,
Team Travel Center
Excellent Customer Service from Natalia Spears
Natalia Spears at Travel Center has been such a great team member who has booked me and my family an unforgetable holiday to Thailand. Her fast reposnes and reassurnace calmed my nerves about booking with a new travel agent. it was so succesfull that I have booked another trip through Natalia and i plan on booking many more with her.
23 June 2026
Reply from Travel Center
Hi Zoe,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Natalia Spears.
It’s fantastic to know that Natalia helped you and your family book an unforgettable holiday to Thailand and that her fast responses and reassurance gave you confidence when booking with a new travel agent. We understand how important trust and communication are when planning a special trip, so it’s wonderful to hear that Natalia made the process smooth and stress-free.
We’re especially pleased that your experience was so successful that you have already booked another trip with her and plan to book many more in the future. That is one of the highest compliments we could receive.
Natalia will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience and for placing your trust in both Natalia and Travel Center.
We look forward to helping you create many more amazing travel memories in the years ahead.
Warm regards,
Team Travel Center
Called Travel centre and spoke to Harry…
Called Travel centre and spoke to Harry and Vince both very professional and very helpful, Harry put us a package together at an amazing price. So far the service has been 100%
22 June 2026
Reply from Travel Center
Hi there,
Thank you so much for your wonderful feedback! We’re delighted to hear that both Harry and Vince provided such professional and helpful service.
It’s fantastic to know that Harry was able to put together a holiday package at an amazing price and that your experience with Travel Center has been so positive from the very start. Providing excellent value along with friendly, professional support is exactly what we strive for.
Harry and Vince will both be delighted to hear your kind words and appreciation. Thank you for taking the time to share your experience with us.
We truly appreciate your trust in Travel Center and look forward to ensuring the rest of your journey is just as smooth and enjoyable.
Warm regards,
Team Travel Center
So far so great. Raymond Gunn is brilliant.
So far so great. We have just booked a multi centre holiday with Travel Centre and our experience to date has been first class. We made an enquiry, which was dealt with by Raymond Gunn. Raymond was brilliant from the outset, listening to our requirements and preparing a detailed initial itinerary to give an idea on what we could achieve and how much it would cost. Although the initial itinerary was very comprehensive we wanted to make some subtle tweaks. Raymond worked with us to make sure we achieved our dream trip and at a great price. Raymond's service was first class, and having settled on our itinerary the booking process was very straightforward. I would have no hesitation in recommending Travel Centre and, if you are fortunate to deal with Raymond. I am sure you will not be disappointed.
22 June 2026
Reply from Travel Center
Hi Eddie,
Thank you so much for your wonderful and detailed feedback! We’re absolutely delighted to hear that your experience with Travel Center has been first class from the very beginning.
It’s fantastic to know that Raymond Gunn took the time to listen carefully to your requirements and put together a comprehensive itinerary that helped bring your dream trip to life. We’re especially pleased that he worked closely with you to make the adjustments you wanted and ensured the final itinerary was exactly right while still offering great value.
Providing personalised service, expert guidance, and a smooth booking experience is exactly what we strive for, so it’s wonderful to hear that Raymond delivered on all fronts.
Raymond will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience and for recommending both Travel Center and Raymond.
We hope your multi-centre holiday exceeds all expectations, and we look forward to assisting you with many more amazing trips in the future.
Warm regards,
Team Travel Center
Excellent booking process
The very detailed itinerary planning and adjustments to my requests have been thoroughly managed by Natalia Spears and I can’t thank her enough for helping me book our Japan family trip next October. Every changes, big or minor ones, were taken all into consideration. Payment plans were explained accordingly and we were also treated with a complimentary day tour in Tokyo! Thanks so much again, Natalia!
20 June 2026
Reply from Travel Center
Hi Mary,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Natalia Spears while planning your family trip to Japan next October.
It’s fantastic to know that Natalia carefully managed every detail of your itinerary and accommodated all of your requests, both big and small. Creating a personalised trip that perfectly suits our customers’ needs is exactly what we strive for, so it’s wonderful to hear that she made the planning process so smooth and enjoyable.
We’re also pleased that Natalia clearly explained the payment plan options and was able to arrange a complimentary day tour in Tokyo as part of your package. Little extras like these can make a special trip even more memorable.
Natalia will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience and for placing your trust in us.
We hope you and your family have an incredible time in Japan and create memories that will last a lifetime!
Warm regards,
Team Travel Center
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