Travellodge Reviews 

We stayed in travel lodge London docklands for the hyrox.

I dont usually rate travel.lodge. (travel with work alot and soemtimes arnt the best)

but will still more now often. Hotel was good, bed good ..but we had breakfast and There was a girl, it think named mbali...lovely girl. Smiley, polite, brought us a bowl of beans, offered to warm up pancakes. Chatting to people...

As I said I stay hotel 2/3 times a week with work and it's a rare thing having someone like that work in your business
She's a keeper

One of the best I've seen.....she deserves some recognition 👏

Cancelled 6 minutes after making a booking for the incorrect date. Contacted customer services who point blank pointed me to the T&C’s and refused a refund. 6 minutes. Easy money for SwindleLodge.

DO NOT STAY AT LOWESTOFT TRAVELODGE. Bed bugs or some sort of infestation in bedding, pillows, mattress etc. Woke up the next day with bites & more appeared over the next few days. This was the only place I stayed other than my own home, no bites were present before my stay & although more appeared after they subsided & cleared over time so it has to be there room. They fail to take nay responsibility & only reply to emails when I follow up & ask for a reply. Absolutely shocking !!!!! DO NOT STAY HERE!!!!

Stoney croft travel lodge can't contact them at all. Never get through

Fairly central to Cheltenham with an Asda and KFC nearly . Hotel was clean and my room was comfortable . Dan at reception really made me feel at home . Thank you for your stellar customer service Dan . Top notch !

Travel lodge Skegness we was in room 308 on floor 3 looking over fair. Room was very quiet. And clean. Nice big room. Restaurants on top floor 6 with reception. 24 hour bar on top floor

We stayed overnight to be told next morning that there was no hot water, so we couldn't have a shower. We were travelling on public transport that day, so this was a massive inconvenience. We were told management would contact us and we'd be compensated. I asked for an overnight free stay at another hotel. We haven't heard anything since

Stayed in Blackpool travel lodge for first time, normally use big blue or premier inn but thought we would give travel lodge ago. Before we left travel lodge asked if we wanted to reserve a quiet room for extra monies, a big red flag, I did not choose this option and the room was noisy, can’t say if this was given as I didn’t pay but hotel was empty, plenty of parking but all done on an app, hotel gave a code for reduce parking but could only do 24hours at a time, non residents different code, pay more but can do 72 hours, boggles the mind as residents more likely to stay longer, stated you can add an extra 24 hours when original runs out, be careful I forgot for about an hour after so no doubt fine coming my way, as we were early asked for early check in again, more money but still got original room as was ready but couldn’t check in until 15:00. 30 min free internet, then another charge for 24 hours, the staff were amazing to be fair and the breakfast was hot and well stocked, if it wasn’t for the nice staff who worked hard and really wanted to make sure our stay was good. I would just give 1 star, travel lodge seems like a company that just wants to cash grab with adding extras, If your looking at this hotel just be mindful of any extra cost which go with it

the travel lodge at Bicester is a disaster do not stay her:
Postcode given doesn't take you to the door it takes you to a delivery entrance
There is no parking even though online it says it has
I parked in Sainsbury as the receptionist told me it was free i needed to do a QR code in the morning
In the morning i was told i should have done the code the night before
when i complained she said it wasn't her fault that the girl last night hadn't been trained well enough
NEVER EVER AGAIN

If this will reach management
Case Reference Number: 15071-2715126

I did a mistake booking into your hotels online(book and cancelled), but I wasn't refunded. Booking into your hotels is just a mistake.

Thanks,
Ricardo

Ceiling of bedroom leaking after promising e vouchers after six weeks of chasing it up with no decent customer service at a cost if £16 to myself as hotel and customer service is premium rate. I was advised it had been sent to my Mastercard. Checked and only half the amount was paid. Inverness city hotel room 301. Promised replies calls never happen. Very stressful and upsetting experience for something that was hotel issue and apparently has been happening for years as repairs haven't worked

As residents of welwyn we occasionally stay at our local branch as a family with our 3 yrs old daughter, this is by far our favourite hotel and branch, the hotel is always at a high standard of cleanliness, the staff are all beyond AMAZING, they ensure anything we leave behind they keep safe for us and we just love it. We tend to have the most dealings with Dana and Jade who are at the highest standard of customer service and really go out their way to ensure we have a happy and joyous stay, also Patricia and Taylor are amazing, we've yet to experienced any staff who aren't to be. Rooms are great and always clean with everything they need, staff always helpful, it's like a home away from home for us we've stayed so many times and with our actual house being only 15mins away it's ideal!!! Our family always opts for the welwyn branch of there's availability and we're local and it's definitely something we'll continue to do as it gives you a nice break from home life at a great rate so you get to just have quality time without the home duties.
The girls are all very special and a massive credit to the branch so we always appreciate them and just want to share that. :)

Stayed at the Travelodge in Liverpool for 1 night and the location was ok and the staff was pleasant but the room although it was nice at first glance but the room was really warm no aircon just a fan to blow hot air and having the window open wasnt helpful either at all as the drunkards going over the bypass (i know its not travelodge fault) but for a price of £87 for the night you would expect the room to have aircon in it.

The bed and the temperature of the room was horrible It was a horrible nights kip the bed was ok but it was wasnt comfortable either so had broken sleep the next day i was groggy all day.

Wont be using in the future

I booked one night stay for £39.99 For the 16/10/2025. To attend a Funeral the following day.
But when I received the confirmation it showed 23/11/2025. I immediately contacted Travellodge to amend the booking and was told I would have to pay an additional £41:50 to change the booking to the correct date Made up of adjusted room cost to 68:99 and a booking amendment fee £12:50 also I was charged 13p per minute to make the call how can this be justified. I look at the website again and it still showed the room cost at 39:99 For that night. Be careful this in my opinion is malpractice.

On our arrival the reception area was bright, clean and welcoming. The decor was modern and open plan.
The reception staff were polite and professional and were able to answer any of our enquires with good local knowledge. The double room was to a good standard. The bathroom was sufficient although decorating could be touched up as the paint was seen pealing in a couple small places. If i had to be picky, dust was found on top of the over mirror light and their wasn't any extra pillows in the room however this dealt with quicky and positively by Rachel the evening receptionist. The breakfast area was managed well. The food was cooked and presented well in a relaxed ambience.
In short, this was in our view one of the best travelodges to stay in.

What a dump.
Restated 3 nights in Ferrybridge Travel lodge because we were attending a funeral. The room was absolutely awful, with suck/food in the bathroom sink, torn chairs, filthy windows and curtains, filthy corners and skirting boards,and the whole room needed painted. There was NO housekeeping whatsoever. The staff were friendly, but they couldn't make up for the dump they work in. Stay away.

From arriving at reception till we walked out which was less than 30 mins. It was a complete disaster. Staff were unhelpful, room was not clean, bed with hairs, stains on towels, mould on windows,dust on shelves. Tv did not work, requested another room but they said they were fully booked so asked for a refund and told there is no manager on duty to do that and they can't call the main manager as she is on holiday. Tried next day with website and got offered a free breakfast next time we book for our troubles. Better get a travelodge better not bother. NEVER AGAIN.

This company do not care about repeat custom and are happy to rip you off rather than try and help if you make any errors with your booking even though it would cost them literally nothing to help!

Needed to try and change my booking to one of their other hotels but rather than charge an admin fee they instead charged me for the whole original stay that I couldn't use. No empathy or common decency - will not be booking any of their over-priced and depressing rooms again.

Used Travelodge many times in the past for our overseas clients however very disappointed and will not be booking again. The Asian lady at reception was very rude. I understand Wi-Fi is an extra charge but the problem was her rude attitude and unfriendly tone, which made the whole check-in experience unpleasant.
My client does not speak good English, so I stepped in to help. Instead of being patient or understanding, the receptionist told me off for speaking too loudly. This was completely unnecessary and unprofessional as I am hard of hearing.
She then proceeded to stand up in an aggressive manor and shout. As I walked back away from her hostility, she continued to step forward as If she was trying to intimidate and harass me.
As an employer myself, I would consider such behaviour completely unacceptable and immediately dismiss this woman from the company for her lack of basic courtesy and threatening behaviour.

Travellodge Ilford

My stay there was very good. Everything was clean. And the people who a working there are friendly. The manager 👍🏾

I stayed there from 17 September till 22 September.

Greetings,

Family Amsterdam