Travelnest Reviews 5,276

The owner threatened me says I should pay heater that was on.

Perfect location for visiting local attractions, mainly Beamish Museum but we also managed to visit the Northumberland coast for the day which was a fairly short drive from the property. We had everything we needed at the house and at night was nice, clean and cosy to relax after visiting attractions.The host was more than helpful with any questions. Will definitely be returning in the near future now we have passes to the Beamish Museum .

We were very happy with the accommodation the only thing missing was WiFi but luckily we had friends nearby and were able to connect to their’s. Otherwise we would highly recommend it.

Totally perfect,thank you so much

Only interested in the owners who advertise with them, no support or willingness to believe the customers using them. I booked a property via booking.com and only found out that travelnest operate on behalf of the owner. A 200euro damage deposit was required through bank transfer which i provided, but the owner did not receive this and refused to check with their bank their end, citing that travelnest advised them that it is the renters sole responsibility to send the deposit, even though i provided official bank documents and everything I could to prove payment was made. Eventually the owner checked with their bank and lo and behold the money was there pending on their side. 8 days and my holiday in jeopardy due to the policy of this really dodgy outfit. Lots of 1 star reviews for a reason. Usually a hold on credit card or cash deposit is the norm, not a bank transfer into an account that isn’t anything to do with them. Will check next time that they are not involved in any future bookings on any platform. A message was sent to me from the owner who received it from travelnest stating what i have noted in this review.

Great stay and a nice host

Good communication after booking.
Accommodation adequate for one night, one toilet roll and small amount hand wash left, dosent cost much for little toiletrie items.
Owner reply when requested to leave bag if unable to get in early was very condescending. Understand reason but could have been said better.
Clean and adequate accommodation for one night.

Everything was perfect, just as advertised. A really nice stay

Cosy cottage with all amenities and lovely touches if you take dogs with all essential supplies and dog treats which were greatly appreciated. The torches were so handy and my son loved the festive hand wash. It’s the little things that made this trip an absolute joy and I am sorry I would have hoovered but could not locate a plug socket downstairs in a last minute rush to pack up and leave. Highly recommended

My apartment rental was A SCAM

The apartment should have been checked before it was rented out obviously whoever looks after the apartment is not doing their job properly as the delf was dirty,there was lipstick stains on a cup in the press, the radiator in the hall did not work, the bathroom was freezing and the shower did not work

Very well equipped, comfortable and quiet

Effective Communication and exceptional professional

This cozy cabin offered the perfect overnight getaway. The log-burning fire made the interior wonderfully atmospheric and warm. Complete with handy cooking facilities and, best of all, a delightful outdoor hot tub, it provided a relaxing and restorative escape. Highly recommended for a quick, comfortable break. Definitely will be returning 🤩

Flight and car arrangements were
fine. Travelnest seemed to be far leas helpful with housing issues than I ever had using competitors like Airbnb and Vrbo, which I will go back to using.

Property was unresponsive once payment made, apart from one offer of a full refund due to their delays replying. Stay never materialised. Refund never received. Currently pursuing through small claims court as travel nest and booking.com totally unwilling to sort despite obvious breach of UK contract law.

***Update 25th December -- So, after my review and the reply below, I got a call from Travelnest promising the refund would be made and they would sort with booking.com. Guess what? Still no refund and contact dried up completely again. Oh well, small claims court action being logged tomorrow***

Had a great stay. Very comfortable, clean and had everything we needed for our visit. Would definitely stay again if we visit York.