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Travelplanet24 Reviews 

757
•
TrustScore 2.5 out of 5

2.7

Events & Entertainment
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Rated 3 out of 5 stars

Where exactly is your email ?? Cannot find one @ your site, despite your answer below "We are sorry to hear that you had a negative experience with us. Our team only uses chat and email services (ins... See more

Rated 1 out of 5 stars

They sell your data and steal your credit card. As soon as I booked a trip through this company on my Amazon credit card that I have only ever used on Amazon besides this purchase, there was a fraudul... See more

Company replied

Rated 3 out of 5 stars

I have booked 5 trips from here and everything worked great. However, I contacted support yesterday. I asked something very simple. "How do I print the tickets I just booked?". I got the be... See more

Company details

  1. Events & Entertainment

Contact info

2.7

Poor

TrustScore 2.5 out of 5

757 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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2.7

All reviews

(757)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Quick & Easy

Booked boat tickets quickly and without a problem. After a couple of days they arrived at my home. No complaints.

2 June 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, but I would appreciate it if I could receive the tickets in a spot at Athens centre

31 May 2019
Unprompted review
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Reply from Travelplanet24

Hi Vicky,

thank you for your rating. You are absolutely right unfortunately the renovation of our new offices took longer than expected. The new offices in the center of Athens will probably be available for customers in the beginning of July.

Thank you for your patience.

Best regards,

Gianna

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