Absolutely appaling company, do not do business with them. Our event was cancelled due to floods one day after made full payment for our booking. They still took 75% of my monies and had no sympathy a... See more
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One star is generous. Minus 5 stars is appropriate. These guys don’t pay staff or suppliers. They are just a Thailand based booking agency who rip off Aussie bus operators then hide in Thailand. The o... See more
Our experience with Travel Safe was straight forward and hassle free from the outset to the final drop off. We had changing numbers with many booking at first but then having to drop out because... See more
Company replied
Open Gardens West Coast recently enjoyed our bus trip to gardens from Karnup to Yallingup. Our driver "Paul" was an excellent driver, and was very helpful and courteous. Would recommend Travel Safe... See more
Company replied
Company details
About Travel Safe Bus Hire Pty Ltd
Information provided by various external sources
TravelSafe Bus Hire is one of Australia's most respected group transport providers.
We provide a wide range of ground transportation services including:
✔ charter
✔ self-drive
✔ corporate transfers
✔ tours
✔ winery tours
✔ snow tours
✔ large-scale events
We are able to manage national events and can even provide solutions around tracking for your event.
Talk to our friendly team today to find out how we can assist your group transport requirements.
Contact info
Level 57, MLC Centre, 19-29 Martin Place, 2000, Sydney, Australia
- 1300034801
- info@travelsafecoachhire.com.au
- travelsafecoachhire.com.au
3.5
Average
363 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. The driver was understanding of our large group and was flexible with times, which made our day even better.
10 March 2020
Unprompted review
You owe small businesses money
You owe small businesses money, paid your bills.
Travelsafe dose not paid.
5 March 2020
Unprompted review
Great communication from inquiry to…
Great communication from inquiry to execution...thanks guys I would definitely use you again.
4 March 2020
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Rebecca,
A very big thank you for your high praise and positive comments about wanting to use us again. It certainly means a lot to the whole team, knowing we're getting things right.
We hope to assist you again very soon.
Kind regards
The team @ TravelSafe
Thank you TravelSafe!
The journey was excellent. Paul was so helpful and I am really thankful for that! He helped to move all my boxes into and out of the vehicle. Stuart did a great job with the quotes and I am impressed with the quality of the service. The price was reasonable as well and I would definitely recommend TravelSafe to my friends! Thank you so much and especially to Paul!!
2 March 2020
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Sy,
We really do appreciate your feedback, thank you so much for taking the time out to post it :)
Of course, we will also pass on your feedback to Paul the driver, thank you again for your kind words.
Looking forward to the next time you require group transport.
Stuart and the TravelSafe team
Reply from Travel Safe Bus Hire Pty Ltd
Hi Linda,
Thank you for taking the time to leave us your feedback.
We hope to be able to assist with the next group transport you require.
The TravelSafe team
Service was great from quotation stage..
Service was great from quotation stage right through to our bus ride to and from our venue. I would highly recommend Travel Safe if your looking for bus services.
Tony
Canberra
2 March 2020
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Tony,
It's lovely to see your feedback, thank you so much for taking time out to post it :)
Glad all went well with your recent trip and hope that we can look after you again in the future.
Your TravelSafe team
Everything was great end to end
Everything was great end to end. Level of communication was stand out! Highly recommend.
2 March 2020
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Margot,
We are very grateful for your feedback, thank you for taking the time out to post it :)
Hope to be of assistance the next time you need group transport.
The team @ TravelSafe
Wedding Bus Transfers
Keith and his colleagues at Travel Safe made the experience of booking buses for wedding transfers easy and stress-free. They were quick to provide a good value quote, communicated well throughout the whole booking process, and buses were on time and delivered the guests with no issues. Recommended!
1 March 2020
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Nikki,
Thanks so much for your feedback :) Grateful for you taking the time out to post your review.
We were delighted to hear that we played a small part in making sure your big day went as planned.
Keith and the TravelSafe team
Communication was 5 stars
Communication was 5 stars, service was great. Would highly recommend.
27 February 2020
Unprompted review
Great all round service
Entire service from booking, through to hire of the bus, was great. Company was flexible to account for the late change in plans we had. Bus driver was friendly and promptly on time for both pick up and return legs of the journey
27 February 2020
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Craig,
We just wanted to convey to you a big thank you for your review of the service you experienced with us. Always good to read that our customers are able to realise that we try to be flexible to customer plan changes whenever it's humanly possible.
Look forward to assisting you again in the very near future.
Kind regards
The team @ TravelSafe
A bus hired for a wedding trip
Booked and paid a bus with the driver for 20 people for a wedding trip return from Sydney to Wagga Wagga almost 3 months before the travelling date,received the email 2 days before the requested date as printed on the invoice.( Good trusted company )
Bus was arrived on time on both way, and the driver ( Kris) was so friendly and accommodating. ( Highly recommended ). Will definitely use them again!
24 February 2020
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Tony,
A very big thank you for your review and high recommendation. We're so glad to read that everything went smoothly and it's also great feedback for Kris your driver, who we will make sure he's aware that his good work isn't going unnoticed.
We hope to see you again in the very near future.
Kind regards
The team @ TravelSafe
5 star service !!!
To Stuart and the team at travel safe,
I couldn't have asked for a better service for my wedding day. The bus arrived on time, driver was professional and all the guests commented how comfortable they were on the way up into hills. Stuart was excellent to deal with and made the whole booking process easy. The price was also very affordable and very competitive, I would recommend this service to anyone. Again thank you to Stuart and the team and I look forward to the next time I book with travel safe.
George
24 February 2020
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi George,
It's great to read that your special day went very well and we are extremely glad we were able to assist you in making sure your guests were looked after.
A big thank you for taking the time to write about us and for your recommendation too!
Kind regards
Stuart and the TravelSafe team
Excellent service
Excellent service, on time and punctual well organised.
24 February 2020
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Sue,
A big thank you for taking the time to write your review about the level of service you received from us.
We hope to see you again in the very near future.
Kind regards
The team @ TravelSafe
Excellent service
Great service. Our driver Vin was amazing. Bus was sparkling clean. On time, very accommodating. Highly recommend. Will definitely use them again!
20 February 2020
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Alex,
Thank you so much for the high praise and recommendation on using our services. This means a lot to us and really does help us to always look at ways in improving the customer experience.
We look forward to assisting you again in the near future.
Kind regards
The team @ TravelSafe
Fantastic company & serrvice
I could not ask for an easier booking from a bus company for my Sons wedding in the Dandenongs on a wet Friday night. The driver was very professional and a fantastic driver. The bus sent was very clean and comfortable leather seats. The feedback from my guests was fantastic. Thank you very much for a great service and such a good price. I would definitely give 5 stars 👏👏👏
Thanks Jenny
18 February 2020
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Jenny,
It was our absolute pleasure in assisting you with your transport requirements on such a special day for you and your family. It's great to also read about the amazing feedback you received from your guests too.
Thank you so much for the five stars and for taking the time to write about us.
Kind regards
The team @ TravelSafe
Excellent service & staff
I have used travel safe coach hire 5+ times. They always provide the best priced quotes I can find! I have had nothing but successful trips and kind drivers with them every time. I have recommended their services to many of my friends as well who have enjoyed their services. Shout out to Stuart as well who excels at his job.
18 February 2020
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi David,
We greatly appreciate you taking the time to write about your positive experience with Travelsafe. We also thank you for your loyalty and recommendation too, as this means a great deal to us on a company and individual level.
Hoping to assist you again in the very near future.
Kind regards
Stuart and the TravelSafe Team.
We were once again very happy with the…
We were once again very happy with the service we received from the Travelsafe Team, all the way from our quote to our booking and journeys, all staff very helpful, courteous and on time. We have no hesitation in recommending your company to colleagues and we look forward to future bookings with you
16 February 2020
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Lillian,
We just wanted to offer our thanks for your great feedback and recommendations for using TravelSafe. It's good to see that our team is providing the level of service that's expected by all of our customers.
We hope to be able to assist you and your colleagues in the very near future.
Kind regards
The team @ TravelSafe
Great service
14 February 2020
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Tom,
Thank you for the positive comment about the service you experienced from us.
We value this very much.
Kind regards
The Team @ TravelSafe
Excellent service and good value
Excellent service and good value. Thanks
14 February 2020
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Alex,
Thank you for your great feedback.
We really appreciate it!
The team @ TravelSafe
Excellellent service
14 February 2020
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Steve,
We'd like to offer you a big thank you for taking the time to sing our praises.
We hope to assist you again in the very near future.
The team @ TravelSafe
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