TravelShack.com Reviews 65

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Pick up was on time. The van had plenty of room. Louie was our guide. He was fun, funny and very knowledgeable and informative. OK, at times he might have been a bit inappropriate. But, he made sure... See more

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Rated 5 out of 5 stars

We had a great time on our Road to Hana tour with Louie! Besides guiding us through the beautiful scenery, Louie told great stories and helped us get to know him and others on the tour with us. He eve... See more

Rated 5 out of 5 stars

I booked the Maui Nui Luau (the luau at the Maui Sheraton) through Travelshack since my family wanted to experience a Luau at Hawaii and there was no availability through direct booking. I norma... See more

Rated 5 out of 5 stars

Rodney, Rodney, Rodney!! Excellent guide! Excellent BBQ! Best of all is that Rodney put the “island spirit “ back into Maui! The plastic tourism of Hawaii melts away as Rodney skillfully guides you th... See more

Company details

  1. Travel agent

Written by the company

Discover & Book the Best Hawaii Activities Top rated activities handpicked by locals with easy online booking


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4.9

Excellent

TrustScore 5 out of 5

65 reviews

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Rated 5 out of 5 stars

Excellent Pearl Harbor tour

We took the Pearl Harbor tour on December 7, 2018. It was the best tour I have ever had. Our guide Tony was a retired Navy Chief Petty Officer and he was excellent. He showed us things and introduced us to military members we never would been able to meet without him. He even arranged for us to meet 2 Pearl Harbor survivors. I would absolutely recommend this tour to everyone !!

16 December 2018
Unprompted review
Rated 5 out of 5 stars

We had the sweetest tour guide for our…

We had the sweetest tour guide for our all around Oahu tour in a practically new van and she was awesome! She wowed ya from start to finish. She was early for pick up and we ate banana bread and fruit. Nancy knows all the nooks and crannies of Hawaii. We certainly are appreciative and enjoyed our experience today. Do not be skeptical of this company. You won’t regret it!!!

18 October 2018
Unprompted review
Rated 5 out of 5 stars

Snorkel Cruise and Luau!!! Awesome!

We booked a snorkel cruise and a luau. Both were awesome and everything went very smoothly. I was a little anxious that we showed up without actual tickets in hand but our names were on the list when we showed up. It was actually more convenient since there were no tickets to lose or remember to bring. The snorkel cruise was through the Pacific Whale Foundation and it was awesome. They have scientist on board to educate you about what you're seeing. I would recommend booking through TravelShack without any hesitation. I also was able to use the points they gave me for a $75 credit back to my credit card.

24 July 2018
Unprompted review
Rated 5 out of 5 stars

This is great!!! We will use Travelshack on future Hawaii trips!

I was hesitant to book through an internet company because, well, "you just never know..." But Travelshack looked so good on the website and Tyler was super fast in responding and answering questions, so I decided to go for it. We could not have been more pleased. We booked the trip to Lanai and Road to Hana. Not only were the prices the same as booking through the tour website, we also got points to use for other things. We used some points to discount the cost and also got free Shave Ice at Sandy's. I will use Travelshack again. Super easy, helpful,and, judging from our 2 trips, they only book high quality tours. Mahalo!

24 June 2018
Unprompted review
Rated 5 out of 5 stars

Rodney = Great Hana trip!!

Rodney, Rodney, Rodney!! Excellent guide! Excellent BBQ! Best of all is that Rodney put the “island spirit “ back into Maui! The plastic tourism of Hawaii melts away as Rodney skillfully guides you through the sights and sites of the kings footsteps: each and every curve, bridge, plant and waterfall!!! Being a local, he blends knowledge and color to the whole experience! Many Thanks Mahalo! Claudia and Warren Hein

18 April 2018
Unprompted review
Rated 5 out of 5 stars

TravelShack.com was my one stop shop…

TravelShack.com was my one stop shop for all of our excursions on the Big Island! From a Luau, all day tour to Volcano National Park, to a sunset summit on Mauna Kea- reservations were easy and customer service was top notch! Best of all, you earn rewards to both local businesses- (lunch at Ultimate Burger was great!) and a $50 credit toward one of our excursions. We made memories to last a lifetime! Trust the staff at TravelShack.com to take care of you on your vacation too. Mahalo!

9 April 2018
Unprompted review
Rated 5 out of 5 stars

I recommend TravelShack.com

Our tours booked through TravelShack.com were great. We had good tour guides, they were very knowledgeable. The rewards points helped us purchase more tours and food products on our tours. Tyler was very helpful. The website was very easy to use.

7 April 2018
Unprompted review
Rated 5 out of 5 stars

Twelve hour Lava hike

I booked a lava tour before we arrived in Hawaii. I didn’t check my booking date and booked the wrong date. I realized this when I got a reminder text from travel shack the day before. However , travel shack rescheduled our tour for the wanted day. I’m so glad they were able to rebook because it was one of the highlights of our trip. Our tour guide rocked it (Melanie). She was informative and knowledgeable. Also, I appreciated how respectful she was to Hawaii and Pele! Our transportation was very nice and comfy too! I would gladly do it again !!!

13 March 2018
Unprompted review
Rated 5 out of 5 stars

Great experience!

Great experience, easy to book and communicate! I would recommend and use goTravelShack.com again if we are back in Hawaii. The prices are comparable to other companies plus they have many rewards you can use with your points or just cash back which makes them worth it.

10 January 2018
Unprompted review
Rated 5 out of 5 stars

Great Experiences!

Had a great time on the dolphin snorkel cruise. The boat was very nice and staff were excellent. Snorkel spot was beautiful, though nothing too special on the beautiful island where you can snorkel with these fish almost anywhere. Still loved it! Also did the nighttime snorkel with manta rays. Had a bit of bad luck with only one manta ray around, but you can't predict nature and one was better than none. Even though I was seasick on the boat ride out, I still had a great time over all. Also appreciated TravelShack's reward program. We got $10 off our second booking, also two free painted coconuts that we took home as souvenirs for the kids. Was a nice perk!

3 December 2017
Unprompted review
Rated 5 out of 5 stars

Good experience booking with …

Good experience booking with TravelShack. They personally reach out to you and are pretty responsive to emails. It is almost like a personal travel agent. The reward program they have are great as well. The 2 activities I chose were both great experiences, the people were super nice and had a wonderful time.

18 October 2017
Unprompted review
Rated 5 out of 5 stars

Painless process, Great rewards, Very accommodating staff!

Tyler on live chat was always available and extremely helpful in every convo. He was not hesitant to bend the rules a little to accommodate us. This is for sure one of the best places to book activities in Hawaii. They rewards points program is amazing, you get so much more value out of your money thanks to Travel Shack. We booked the Stargazing Tour and the Luau at Marriot. We used the rewards to get a nice credit for our 2nd booking. And will be looking forward to use up those rewards points for the Shaved Ice, and Botanical Gardens.

23 September 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, I highly recommend Travel Shack. Quick and easy to book on line
The tours we did were fantastic, all around great service.

22 September 2017
Unprompted review
Rated 5 out of 5 stars

Excellent adventures with sea wildlife

A great selection of activities. We did a snorkel trip and two dive trips. Highlights for us were turtles, eels, octopus, dolphins, and mantas. Tyler helped us take care of the paperwork online in advance of the trips. Everything was easy, activities were great, and the reward points added discounts to the trips and restaurants.
Mahalo Travelshack.
Mike

2 July 2017
Unprompted review
Rated 5 out of 5 stars

Booking was easy

Booking was easy. Tyler was most helpful, and everything went smoothly. Our Road to Hana guide was awesome...born and raised in the area, he had lots of stories and personal anecdotes that made everything that much more enjoyable and informative. Lunch cooked by his uncle was beyond good. The reward points were a nice bonus for booking with TravelShack. Highly recommend!

28 April 2017
Unprompted review
Rated 5 out of 5 stars

We truely enjoyed all three tours we …

We truely enjoyed all three tours we booked with Travelshack. Tyler was especially helpful since I changed our tour plans three or four times. Each time he was very patient in explaining, changing, and finalizing. We really liked snorkeling trip with their very delicious lunch. Only pity was we did not see any dolphines, but we did see two hammerhead sharks. Lava at night was really memeriable. We are really glad we took that part of the tour.

8 April 2017
Unprompted review
Rated 5 out of 5 stars

Great Price and Service!

When my fiance and I were planning our trip to the Big Island we came across Gotravelshack.com and are glad we did. Not only do they offer competitive pricing, they match competitors and offer rewards that you can cash in for a multitude of items. We booked everything possible with them and will continue to do so in the future. Thank you Tyler for a great experience!

26 February 2017
Unprompted review

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