Travelzoneuk Reviews 79

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and cooperative attitude, often highlighting their availability and clear communication. Many people appreciate the excellent and often surprising prices offered, along with the efficient and quick service provided, making the overall booking process smooth and hassle-free. However, some customers were not happy with the booking process, mentioning issues such as agents ignoring calls, receiving tickets for incorrect dates, or facing additional baggage fees. A few other people also felt that the company's communication was unclear regarding booking changes or cancellations, leading to stressful experiences and unexpected costs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising agents like Joseph, Maaz, Asim, and Hamza... See more

Price

Users describe positive interactions with price, often finding good deals and competitive rates. Many... See more

Booking process

Consumers find the booking process to be ambiguous. While many customers, like those who booked with Joseph... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and swift service,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

Outstanding Service – Highly Recommend! I've used Zain’s travel services twice now, and both experiences have been absolutely seamless. From start to finish, he handled everything professionally—qu... See more

Company replied

Rated 5 out of 5 stars

It’s awesome to book tickets with Joseph and team. Getting a proper response and prompt output on issuing a tickets with good offers and comfort airlines. Appreciate your great help Joseph. Based on y... See more

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Rated 5 out of 5 stars

Very cooperative and professional staff. Maaz booked our tickets for two different trips and was very helpful when selecting the dates of travel for best fares possible and also he tried various ai... See more

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Rated 5 out of 5 stars

I had an amazing experience with Travelzone UK. They provided excellent and surprising prices. Imran was incredibly helpful and patient during the entire process. He clearly explained everything... See more

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Rated 1 out of 5 stars

Greedy and manipulative agent Sam who can gaslight you about anything. Initially, booked tickets fir time we didn't want to book, now we have to reach airport at 2am. Upon asking, he said he would co... See more

Rated 5 out of 5 stars

Though it was our first time to buy tickets via Travel Zone, we were suprised by the turn of events. I tell you, there process is totally different and Asim assured us in every step of the way. W... See more

Company replied

Rated 5 out of 5 stars

Joseph organised my flight and he was very polite. He managed to understand our preferences and provided best service. He booked our flight tickets on our ease and comfort. We discussed the price with... See more

Company replied

Rated 5 out of 5 stars

Very helpful Great response time Very cooperative We were dealing with Mr Syed Asim Hussain shah We booked flights from london to Lahore pakistan with Saudi air line We found him very prof... See more

Company replied

Rated 5 out of 5 stars

I booked my recent travel with Travelzone and was helped by Saim Hassan. He swiftly provided me with various travel options as per my budget and dealt with all my questions professionally. I got a go... See more

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Rated 5 out of 5 stars

When I made contact with Imran nothing was to much trouble from checking dates and times and even when I realised I'd given Imran the wrong date he sorted quickly. And he wasn't pushy either he was h... See more

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Rated 5 out of 5 stars

Very bad experience.. made a mistake by giving 5 Star. They are not supportive at all throughout the journey. And the manager leaves worse commands. Had a very bad experience with cancellation and ex... See more

Company replied

Rated 5 out of 5 stars

I recently used Travel zone to book a trip to Delhi. From start to finish, Maaz was knowledgeable, responsive, and helpful. The communication was excellent, and he kept me updated on every step of... See more

Company replied

Rated 5 out of 5 stars

It’s a great booking experience with travelzoneuk. Specially Sam helps me alot regarding my mother wheel chair option. I recommended all you guys must get their service. They are always onboard to hel... See more

Company replied

Rated 5 out of 5 stars

Travel zone UK were very helpful through the help of one of their agents SAMEER. He provided the trust that was first needed to kick-start the transaction and went ahead further to ensure that I had a... See more

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Rated 5 out of 5 stars

I was exploring the option for better offer to my travel to India. I saw the add from Facebook and submitted a request. I have received a call from Mazz and he helped to get a better offer. I am happy... See more

Company replied

Rated 5 out of 5 stars

Excellent Service provided by Joseph. There service provide affordable price on booking flights. One should must get their bookings done through them.

Company replied

Rated 5 out of 5 stars

Asim came at the time when I was almost giving up on finding a cheaper ticket from Heathrow to Lusaka Zambia. The service was great. Asim offered me 2 choices to choose from. Thank you Travel Zone for... See more

Company replied

Rated 1 out of 5 stars

I wish I could give them a ZERO. The agent Maaz appears friendly and caring at the beginning but when it comes to payment they are scams. They tell you all sort of lies to get your money. I feel d... See more

Rated 5 out of 5 stars

I have been dealing with them for my flight tickets for last year or so. Joseph is the person who I have been dealing with and he has been fantastic all along. So far I have had only excellent custome... See more

Company replied

Rated 5 out of 5 stars

I chose travel zone for my flight bookings. The whole process has been hassle free and smooth. Joseph has been very helpful and prompt with response in case of any assistance. Would definitely recomme... See more

Company replied

Rated 1 out of 5 stars

I use this travel agency book my return Flight via economy ticket, lots of problem i face in up and down flights. 1) Agent didn't booked it economy besides he booked Economy saver to earn more in... See more

Rated 5 out of 5 stars

I found this agency through Instagram while was looking for tickets for my mom. Clicked and got connected to Zain. He had been very helpful but I had trust issues. He told me not to worry and he wil... See more

Company replied

Rated 5 out of 5 stars

Hi Thank you for providing the best deal. Particularly Mr Omer Sheikh was very helpful and provide full support in searching the best deal for traveling to Pakistan. I would recommend this travel a... See more

Company replied

Rated 5 out of 5 stars

Hamza was exceptional from start to finish. He took great care to make sure all possible connections were looked at. He managed to get great deals which could not be matched elsewhere. Thank you HAMZ... See more

Company replied

Rated 5 out of 5 stars

I had a great experience working with Joseph to book my ticket from the UK to India. He was professional, responsive, and very patient throughout the entire process. Joseph took the time to understand... See more

Company replied

Rated 5 out of 5 stars

Very amazing deals. My experience was so amazing with travelzone, specially Maaz, he was available to help 24x7 and was very helpful throughout the process. Even omar was very helpful and nice.

Company replied

Rated 5 out of 5 stars

I had an excellent experience with Maaz while booking my ticket to Pakistan. He was extremely helpful and patient, exploring different flight combinations to ensure I got the best possible deal. His... See more

Company replied

Rated 5 out of 5 stars

Hamza was excellent, I travel often and ordinarily book my own tickets. This will be the 4th long haul since December and Hamza beat snd price I could find. Thank you

Company replied

Rated 5 out of 5 stars

The experience was very friendly and so easy. I would recommend anyone to do their bookings with these guys especially Maaz

Company replied

Rated 5 out of 5 stars

Booked our pakistan tickets got good price and good communication and fast service thanks to zain will definitely recommend and use again shahaban

Company replied

Rated 5 out of 5 stars

Had a great experience booking my ticket with them.. Joseph was patient enough to help me find flights in best prices. Thank you so much.. my friend also booked flight with them .

Company replied

Rated 5 out of 5 stars

It’s nice to served by Joseph, he’s really nice and patient and tried his best to get me a good price of ticket

Company replied

Rated 5 out of 5 stars

Highly recommend them as sheikh Omer give us very good price and professional service

Company replied

Rated 5 out of 5 stars

"Best flight booking experience ever! Easy website navigation, competitive prices, and excellent customer support. Flight was punctual, and the airline staff was courteous. Highly recommend this servi... See more

Company replied

Rated 5 out of 5 stars

Traveling with hamza was a great experience and the flight was very comfortable and the cost is not so much it is affordable

Company replied

Rated 5 out of 5 stars

Hamza was very good to me as first i did not have the full payment so i could pay a little bit deposit and pay the rest later on. Hamza found me a good deal. Everyone should go here and get a good dea... See more

Company replied

Rated 5 out of 5 stars

Hassan was wonderful. Extremely patient and helpful with my very extensive requirements. Look forward to booking more tickets via Hassan.

Company replied

Rated 5 out of 5 stars

Friendly staff. Especially wants to mention Mr Sameer who went to extra mile to help us.

Company replied

Rated 5 out of 5 stars

Great customer service Hamza very helpful to find the good timing flight and great fare Thanks Hamza

Company replied

Rated 5 out of 5 stars

Hamza gives the best packages. He explained everything for the package. He helped with every queries. Thank you

Company replied

Rated 4 out of 5 stars

I chose travel zoo for my vacations to thailand and greece recently .The whole process was easy and Mr. zain alvi was the one who was taking care of my bookings . I was able to contact them easily and... See more

Company replied

Rated 1 out of 5 stars

##SCAM## My friend got a bad experience with this team. They started well with immediate booking of the flights. They asked him to revert the card payment and pay it via Bank(which is suspicious at a... See more

Rated 1 out of 5 stars

I recently used this company to book flight tickets, and unfortunately my experience was very negative. They initially booked the tickets and sent me the confirmation, but when I checked the reserva... See more

Rated 1 out of 5 stars

*** SCAM**** This is really a scam company as i say they will initially book ticket for booking ask you to make payment through credit card and after many days they will issue ticket partially... See more

Rated 4 out of 5 stars

The agent Hamza was very helpful and after a bit of a problem with myself giving the wrong dates we eventually got everything sorted for our trip to Australia March 2026

Company replied

Rated 5 out of 5 stars

Highly recommend Zain Alvi’s travel company, very cooperative and offer competitive prices, with excellent customer service

Company replied

Rated 1 out of 5 stars

The scam company it is. They will book the tickets and they will cancel it. I have lost almost 4 lakhs but no response from they.


Company details

  1. Travel agent
  2. Airline ticket agency

Written by the company

Explore the world with ease! Find the best and curated deals on flights, hotels, cars and experiences, ensuring unforgettable adventures within reach. Whether you’re dreaming of a tropical escape or a cultural immersion, let us be your passport to TravelZoneUK. Start your journey today!


Contact info

4.2

Great

TrustScore 4 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 10% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

##SCAM##

##SCAM##
My friend got a bad experience with this team. They started well with immediate booking of the flights. They asked him to revert the card payment and pay it via Bank(which is suspicious at any case). Then they booked the family with multiple tickets with the messed up luggage. He ended up paying more than agreed. AFTER ALL THIS they sneaked to the tickets and CANCELLED it without his concern. I noticed here the GOOD reviews are started from this January from an account CUSTOMER. That account has totally three reviews, when I read those reviews it was for another company called "World Airfaires" in 2023. I could read the reviews of that company. Which was also having same pattern of negative reviews( Calling without concern and Charging more in name of messed up luggage and change of flights). Now they are behind the client the SCAMMED for removing his review. If they are genuine they could've explained their stand in comments. BEWARE people.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

The scam company it is

The scam company it is. They will book the tickets and they will cancel it. I have lost almost 4 lakhs but no response from they.

15 November 2025
Unprompted review
Rated 1 out of 5 stars

I recently used this company to book…

I recently used this company to book flight tickets, and unfortunately my experience was very negative. They initially booked the tickets and sent me the confirmation, but when I checked the reservation two days later, I discovered that the tickets had been cancelled. I received no clear explanation from the company about why this happened.
After this, I looked into the situation further and found multiple signs that made me feel the company might not be legitimate. Based on my experience, I would strongly advise others to be cautious when dealing with them.
This was extremely disappointing, and I hope this review helps others avoid a similar situation.

14 November 2025
Unprompted review
Rated 1 out of 5 stars

SCAM****

*** SCAM****

This is really a scam company as i say they will initially book ticket for booking ask you to make payment through credit card and after many days they will issue ticket partially for example they will issue for 1 person if you requested for 4 person , later they will come and say that airline they couldn't book ticket for remaining people and they will ask you more money to book on another airline and you have no choice left with
later they will ask to pay through bank transfer and give some account number and later they will refund the money on credit card as well.
finally they will issue ticket but they will cancel after you make complete payment.
please dont trust the reviews are put by them only and they are 100% scammers.
i already verified through many channel and the number in website will never respond after the money and they are group of people involved in this scam.
we are not sure even the name they are mentioning is correct or not.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Maaz from Travel Zone

Really a best service provided by Maaz from Travel Zone to get a reasonable fare in the festival time. Maaz was coordinated end to end till the tickets issued.

18 November 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our agent works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Very helpful

Very helpful
Great response time
Very cooperative
We were dealing with Mr Syed Asim Hussain shah
We booked flights from london to Lahore pakistan with Saudi air line
We found him very professional dealing with our requirement and also finding the better deal for us

I will go again

22 October 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our agent works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Hassan was wonderful

Hassan was wonderful. Extremely patient and helpful with my very extensive requirements. Look forward to booking more tickets via Hassan.

15 October 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our agent works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Excellent experience

I had an excellent experience with Maaz while booking my ticket to Pakistan. He was extremely helpful and patient, exploring different flight combinations to ensure I got the best possible deal. His responses were always prompt and clear, making the entire process smooth and stress-free. I also requested extra baggage, and he efficiently arranged that without any hassle. Overall, I’m very satisfied with the service provided and highly recommend Maaz for anyone looking for reliable and professional travel assistance.

26 October 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our agent works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Using Travel zone

I recently used Travel zone to book a trip to Delhi. From start to finish, Maaz was knowledgeable, responsive, and helpful. The communication was excellent, and he kept me updated on every step of every process. I would highly recommend Maaz to anyone looking
for a stress-free travel experience.
Thank you Maaz

15 October 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our agent works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 1 out of 5 stars

ZERO

I wish I could give them a ZERO. The agent Maaz appears friendly and caring at the beginning but when it comes to payment they are scams. They tell you all sort of lies to get your money. I feel devastated that they scam me and my teenage son who will be scarred for life. They insist you to use Revolut card instead of ma8n stream bank because they know how hard it is to get the money back from Revolut Disputes. It's such a shame that they are using genuine merchants for their own gains and tricking innocent people into making payments.
Maaz introduced himself as working for Wego first, then he said his company is Travel Zone then he sent me a totally different company poster.
A total fake.
Please DO NOT waste your money by getting scammed by these people.
I had to get police , CAA and ABTA involved.

31 October 2025
Unprompted review
Rated 4 out of 5 stars

I’ve booked my flight with Travel zone…

I’ve booked my flight with Travel zone and Joseph has given me the option for the flight and I’m very grateful for the flexibility of the flights and the opportunity.

3 October 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 4-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our agent works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Hamza gives the best packages

Hamza gives the best packages. He explained everything for the package. He helped with every queries. Thank you

3 October 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our agent works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

I have been dealing with them for my…

I have been dealing with them for my flight tickets for last year or so. Joseph is the person who I have been dealing with and he has been fantastic all along. So far I have had only excellent customer service and experience. Thank you Joseph.

2 October 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our agent works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Booked our pakistan tickets got good…

Booked our pakistan tickets got good price and good communication and fast service thanks to zain will definitely recommend and use again shahaban

23 September 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our agent works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Great customer service

Great customer service
Hamza very helpful to find the good timing flight and great fare
Thanks Hamza

19 September 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our agent works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Highly recommend them as sheikh Omer…

Highly recommend them as sheikh Omer give us very good price and professional service

8 September 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Sheikh Omar works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Highly recommend Zain Alvi’s travel…

Highly recommend Zain Alvi’s travel company, very cooperative and offer competitive prices, with excellent customer service

1 July 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 4 out of 5 stars

I chose travel zoo for my vacations to…

I chose travel zoo for my vacations to thailand and greece recently .The whole process was easy and Mr. zain alvi was the one who was taking care of my bookings . I was able to contact them easily and was provided with a ton of options of flights . My journey was hassle free and its a reliable travel company . Would recommend them to everyone .

17 May 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 4-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 4 out of 5 stars

Hamza was extremely helpful and sorted…

Hamza was extremely helpful and sorted out our issues and obtained our tickets at a great price.

13 August 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 4-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Hamza

Hamza was exceptional from start to finish. He took great care to make sure all possible connections were looked at. He managed to get great deals which could not be matched elsewhere. Thank you HAMZA. Keep the good work up. I will always call you for any future travel plans.

6 August 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

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