Travelzoneuk Reviews 79

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and cooperative attitude, often highlighting their availability and clear communication. Many people appreciate the excellent and often surprising prices offered, along with the efficient and quick service provided, making the overall booking process smooth and hassle-free. However, some customers were not happy with the booking process, mentioning issues such as agents ignoring calls, receiving tickets for incorrect dates, or facing additional baggage fees. A few other people also felt that the company's communication was unclear regarding booking changes or cancellations, leading to stressful experiences and unexpected costs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising agents like Joseph, Maaz, Asim, and Hamza... See more

Price

Users describe positive interactions with price, often finding good deals and competitive rates. Many... See more

Booking process

Consumers find the booking process to be ambiguous. While many customers, like those who booked with Joseph... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and swift service,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

Outstanding Service – Highly Recommend! I've used Zain’s travel services twice now, and both experiences have been absolutely seamless. From start to finish, he handled everything professionally—qu... See more

Company replied

Rated 5 out of 5 stars

It’s awesome to book tickets with Joseph and team. Getting a proper response and prompt output on issuing a tickets with good offers and comfort airlines. Appreciate your great help Joseph. Based on y... See more

Company replied

Rated 5 out of 5 stars

Very cooperative and professional staff. Maaz booked our tickets for two different trips and was very helpful when selecting the dates of travel for best fares possible and also he tried various ai... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience with Travelzone UK. They provided excellent and surprising prices. Imran was incredibly helpful and patient during the entire process. He clearly explained everything... See more

Company replied

Rated 1 out of 5 stars

Greedy and manipulative agent Sam who can gaslight you about anything. Initially, booked tickets fir time we didn't want to book, now we have to reach airport at 2am. Upon asking, he said he would co... See more

Rated 5 out of 5 stars

Though it was our first time to buy tickets via Travel Zone, we were suprised by the turn of events. I tell you, there process is totally different and Asim assured us in every step of the way. W... See more

Company replied

Rated 5 out of 5 stars

Joseph organised my flight and he was very polite. He managed to understand our preferences and provided best service. He booked our flight tickets on our ease and comfort. We discussed the price with... See more

Company replied

Rated 5 out of 5 stars

Very helpful Great response time Very cooperative We were dealing with Mr Syed Asim Hussain shah We booked flights from london to Lahore pakistan with Saudi air line We found him very prof... See more

Company replied

Rated 5 out of 5 stars

I booked my recent travel with Travelzone and was helped by Saim Hassan. He swiftly provided me with various travel options as per my budget and dealt with all my questions professionally. I got a go... See more

Company replied

Rated 5 out of 5 stars

When I made contact with Imran nothing was to much trouble from checking dates and times and even when I realised I'd given Imran the wrong date he sorted quickly. And he wasn't pushy either he was h... See more

Company replied

Rated 5 out of 5 stars

Very bad experience.. made a mistake by giving 5 Star. They are not supportive at all throughout the journey. And the manager leaves worse commands. Had a very bad experience with cancellation and ex... See more

Company replied

Rated 5 out of 5 stars

I recently used Travel zone to book a trip to Delhi. From start to finish, Maaz was knowledgeable, responsive, and helpful. The communication was excellent, and he kept me updated on every step of... See more

Company replied

Rated 5 out of 5 stars

It’s a great booking experience with travelzoneuk. Specially Sam helps me alot regarding my mother wheel chair option. I recommended all you guys must get their service. They are always onboard to hel... See more

Company replied

Rated 5 out of 5 stars

Travel zone UK were very helpful through the help of one of their agents SAMEER. He provided the trust that was first needed to kick-start the transaction and went ahead further to ensure that I had a... See more

Company replied

Rated 5 out of 5 stars

I was exploring the option for better offer to my travel to India. I saw the add from Facebook and submitted a request. I have received a call from Mazz and he helped to get a better offer. I am happy... See more

Company replied

Rated 5 out of 5 stars

Excellent Service provided by Joseph. There service provide affordable price on booking flights. One should must get their bookings done through them.

Company replied

Rated 5 out of 5 stars

Asim came at the time when I was almost giving up on finding a cheaper ticket from Heathrow to Lusaka Zambia. The service was great. Asim offered me 2 choices to choose from. Thank you Travel Zone for... See more

Company replied

Rated 1 out of 5 stars

I wish I could give them a ZERO. The agent Maaz appears friendly and caring at the beginning but when it comes to payment they are scams. They tell you all sort of lies to get your money. I feel d... See more

Rated 5 out of 5 stars

I have been dealing with them for my flight tickets for last year or so. Joseph is the person who I have been dealing with and he has been fantastic all along. So far I have had only excellent custome... See more

Company replied

Rated 5 out of 5 stars

I chose travel zone for my flight bookings. The whole process has been hassle free and smooth. Joseph has been very helpful and prompt with response in case of any assistance. Would definitely recomme... See more

Company replied

Rated 1 out of 5 stars

I use this travel agency book my return Flight via economy ticket, lots of problem i face in up and down flights. 1) Agent didn't booked it economy besides he booked Economy saver to earn more in... See more

Rated 5 out of 5 stars

I found this agency through Instagram while was looking for tickets for my mom. Clicked and got connected to Zain. He had been very helpful but I had trust issues. He told me not to worry and he wil... See more

Company replied

Rated 5 out of 5 stars

Hi Thank you for providing the best deal. Particularly Mr Omer Sheikh was very helpful and provide full support in searching the best deal for traveling to Pakistan. I would recommend this travel a... See more

Company replied

Rated 5 out of 5 stars

Hamza was exceptional from start to finish. He took great care to make sure all possible connections were looked at. He managed to get great deals which could not be matched elsewhere. Thank you HAMZ... See more

Company replied

Rated 5 out of 5 stars

I had a great experience working with Joseph to book my ticket from the UK to India. He was professional, responsive, and very patient throughout the entire process. Joseph took the time to understand... See more

Company replied

Rated 5 out of 5 stars

Very amazing deals. My experience was so amazing with travelzone, specially Maaz, he was available to help 24x7 and was very helpful throughout the process. Even omar was very helpful and nice.

Company replied

Rated 5 out of 5 stars

I had an excellent experience with Maaz while booking my ticket to Pakistan. He was extremely helpful and patient, exploring different flight combinations to ensure I got the best possible deal. His... See more

Company replied

Rated 5 out of 5 stars

Hamza was excellent, I travel often and ordinarily book my own tickets. This will be the 4th long haul since December and Hamza beat snd price I could find. Thank you

Company replied

Rated 5 out of 5 stars

The experience was very friendly and so easy. I would recommend anyone to do their bookings with these guys especially Maaz

Company replied

Rated 5 out of 5 stars

Booked our pakistan tickets got good price and good communication and fast service thanks to zain will definitely recommend and use again shahaban

Company replied

Rated 5 out of 5 stars

Had a great experience booking my ticket with them.. Joseph was patient enough to help me find flights in best prices. Thank you so much.. my friend also booked flight with them .

Company replied

Rated 5 out of 5 stars

It’s nice to served by Joseph, he’s really nice and patient and tried his best to get me a good price of ticket

Company replied

Rated 5 out of 5 stars

Highly recommend them as sheikh Omer give us very good price and professional service

Company replied

Rated 5 out of 5 stars

"Best flight booking experience ever! Easy website navigation, competitive prices, and excellent customer support. Flight was punctual, and the airline staff was courteous. Highly recommend this servi... See more

Company replied

Rated 5 out of 5 stars

Traveling with hamza was a great experience and the flight was very comfortable and the cost is not so much it is affordable

Company replied

Rated 5 out of 5 stars

Hamza was very good to me as first i did not have the full payment so i could pay a little bit deposit and pay the rest later on. Hamza found me a good deal. Everyone should go here and get a good dea... See more

Company replied

Rated 5 out of 5 stars

Hassan was wonderful. Extremely patient and helpful with my very extensive requirements. Look forward to booking more tickets via Hassan.

Company replied

Rated 5 out of 5 stars

Friendly staff. Especially wants to mention Mr Sameer who went to extra mile to help us.

Company replied

Rated 5 out of 5 stars

Great customer service Hamza very helpful to find the good timing flight and great fare Thanks Hamza

Company replied

Rated 5 out of 5 stars

Hamza gives the best packages. He explained everything for the package. He helped with every queries. Thank you

Company replied

Rated 4 out of 5 stars

I chose travel zoo for my vacations to thailand and greece recently .The whole process was easy and Mr. zain alvi was the one who was taking care of my bookings . I was able to contact them easily and... See more

Company replied

Rated 1 out of 5 stars

##SCAM## My friend got a bad experience with this team. They started well with immediate booking of the flights. They asked him to revert the card payment and pay it via Bank(which is suspicious at a... See more

Rated 1 out of 5 stars

I recently used this company to book flight tickets, and unfortunately my experience was very negative. They initially booked the tickets and sent me the confirmation, but when I checked the reserva... See more

Rated 1 out of 5 stars

*** SCAM**** This is really a scam company as i say they will initially book ticket for booking ask you to make payment through credit card and after many days they will issue ticket partially... See more

Rated 4 out of 5 stars

The agent Hamza was very helpful and after a bit of a problem with myself giving the wrong dates we eventually got everything sorted for our trip to Australia March 2026

Company replied

Rated 5 out of 5 stars

Highly recommend Zain Alvi’s travel company, very cooperative and offer competitive prices, with excellent customer service

Company replied

Rated 1 out of 5 stars

The scam company it is. They will book the tickets and they will cancel it. I have lost almost 4 lakhs but no response from they.


Company details

  1. Travel agent
  2. Airline ticket agency

Written by the company

Explore the world with ease! Find the best and curated deals on flights, hotels, cars and experiences, ensuring unforgettable adventures within reach. Whether you’re dreaming of a tropical escape or a cultural immersion, let us be your passport to TravelZoneUK. Start your journey today!


Contact info

4.2

Great

TrustScore 4 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 10% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

It’s a great booking experience with…

It’s a great booking experience with travelzoneuk. Specially Sam helps me alot regarding my mother wheel chair option. I recommended all you guys must get their service. They are always onboard to help you in any matter. Thank you sam and travel zone UK

4 August 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Had a great experience booking my…

Had a great experience booking my ticket with them.. Joseph was patient enough to help me find flights in best prices. Thank you so much.. my friend also booked flight with them .

31 July 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Especially wants to mention Mr Sameer who went to extra mile to help us.

20 July 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Sameer was incredibly helpful and made…

Sameer was incredibly helpful and made my booking experience truly enjoyable and seamless

29 July 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

The experience was very friendly and so…

The experience was very friendly and so easy. I would recommend anyone to do their bookings with these guys especially Maaz

6 June 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Traveling with hamza was a great…

Traveling with hamza was a great experience and the flight was very comfortable and the cost is not so much it is affordable

16 July 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Dubai flights

When I made contact with Imran nothing was to much trouble from checking dates and times and even when I realised I'd given Imran the wrong date he sorted quickly.
And he wasn't pushy either he was happy to give me a price and for me to get back to him in my own time which took me about 5/6 days and the price was the same as original quote

17 July 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 2 out of 5 stars

Excellent service and great value from…

Excellent service and great value from Hamza

1 July 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you for sharing your feedback, Tariq. We’re pleased to hear that you found our service to be good. We did notice that the rating left was two stars, which may have been unintentional given your positive comments. If that was the case, we would greatly appreciate it if you could update your rating, as it would help support our business. Thank you again for your time and for choosing TravelZoneUK."

Rated 5 out of 5 stars

good

"Best flight booking experience ever! Easy website navigation, competitive prices, and excellent customer support. Flight was punctual, and the airline staff was courteous. Highly recommend this service for hassle-free bookings. Will definitely use again!"

1 June 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with Travelzone UK.
They provided excellent and surprising prices.
Imran was incredibly helpful and patient during the entire process.
He clearly explained everything and promptly answered all my questions.
I highly recommend them for hassle-free and budget-friendly bookings.
He is available anytime you need him.

11 July 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Travel zone UK were very helpful…

Travel zone UK were very helpful through the help of one of their agents SAMEER. He provided the trust that was first needed to kick-start the transaction and went ahead further to ensure that I had a beautiful holiday at the best possible price.

13 April 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 4 out of 5 stars

Great experience

The agent Hamza was very helpful and after a bit of a problem with myself giving the wrong dates we eventually got everything sorted for our trip to Australia March 2026

12 July 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Very amazing deals

Very amazing deals. My experience was so amazing with travelzone, specially Maaz, he was available to help 24x7 and was very helpful throughout the process. Even omar was very helpful and nice.

21 June 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Excellent service and cheap ticket price

Excellent service and cheap ticket price

7 June 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Outstanding Service

Outstanding Service – Highly Recommend!

I've used Zain’s travel services twice now, and both experiences have been absolutely seamless. From start to finish, he handled everything professionally—quick responses, great ticket options, and smooth bookings. He went above and beyond to make sure my travel plans were convenient and stress-free. It’s rare to find someone this reliable and detail-oriented these days. If you’re looking for a trustworthy travel agent, look no further. I’ll definitely be booking with him again!

25 June 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Excellent

Hi
Thank you for providing the best deal. Particularly Mr Omer Sheikh was very helpful and provide full support in searching the best deal for traveling to Pakistan.
I would recommend this travel agency.

13 June 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Bad experience

Very bad experience.. made a mistake by giving 5 Star. They are not supportive at all throughout the journey. And the manager leaves worse commands. Had a very bad experience with cancellation and exchanging dates. I would advise not to go with travel agency for savings your money and not to get stuck with them. Worst they are for sure.

28 May 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Very cooperative and professional…

Very cooperative and professional staff.
Maaz booked our tickets for two different trips and was very helpful when selecting the dates of travel for best fares possible and also he tried various airlines to get us the best fare.
Would definitely recommend to anyone.
Thanks

15 May 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

Rated 5 out of 5 stars

Excellent service

Asim came at the time when I was almost giving up on finding a cheaper ticket from Heathrow to Lusaka Zambia. The service was great. Asim offered me 2 choices to choose from. Thank you Travel Zone for the wonderful service.

24 May 2025
Unprompted review
Travelzoneuk logo

Reply from Travelzoneuk

"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with TravelZoneUK. Our team works hard to ensure smooth and enjoyable travel planning, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!"

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