Trav N Go Ltd Reviews 63

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Trav N Go planned our honeymoon to Bali, and it was everything we dreamed of. We started in Ubud and ended in Seminyak, with every detail handled perfectly. Their team was incredibly patient and kind,... See more

Rated 5 out of 5 stars

Spoke to Krishna to arrange a 5 star all inclusive holiday for myself and my daughter to Tunisia. Krishna was extremely helpful and arranged our flights and transfers and even gave us her special... See more

Rated 1 out of 5 stars

Do not book through these people they are scammers! Appalling customer service from Sharon who did not state the full facts and tried to basically call us liers and fob us off! Changed us extra to ha... See more

Company replied

Rated 5 out of 5 stars

Another Perfect Trip with Trav N Go! I’ve now booked with Trav N Go three times, and each experience has been absolutely fantastic. Our recent trip was a 10/10! My family and I started in Bali, spe... See more

Company details

  1. Travel agent

Written by the company

We are specialising in beach holidays will typically offer packages to destinations that have beautiful beaches, warm weather, and a range of water sports and activities. These packages often include flights, accommodation at beachfront resorts or hotels, and access to local attractions and activities such as snorkeling, surfing, or kayaking. Trav N Go also provide offer all-inclusive packages that include meals, drinks, and other amenities. Beach holiday packages may cater to families, couples, or solo travelers, depending on the destination and the type of activities offered. City Breaks: Trav N Go also specialises in city breaks will typically offer packages to popular urban destinations that have a rich cultural heritage, historic landmarks, and vibrant nightlife. These packages often include flights, accommodation at centrally located hotels, and access to local attractions such as museums, art galleries, and restaurants. City break packages may also include guided tours or tickets to popular events and festivals. Depending on the destination, these packages may cater to families, couples, or solo travelers who are looking for a short break from their daily routine to explore a new city and experience its unique culture and life.


Contact info

3.8

Great

TrustScore 4 out of 5

63 reviews

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Rated 5 out of 5 stars

Trav N Go made it easy and cheap

This is one of the best experiences we’ve had traveling to multiple destinations. We required hotels for each stop and our customer service agent booked us the best places while keeping costs within budget. Thanks to the whole team for making this the easiest travel experience.

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Our go to for travel needs.

Our go to for travel needs

We flew for cheaper than all the airline offerings and the trip was multi destination with hotel bookings required. One stop shop for all our travel needs. great customer service. Thank you

26 December 2023
Unprompted review
Rated 5 out of 5 stars

Trav N Go are a first class service

Naynesh and team provided a world class service. Took care from start to finish all the flight search and booking details which is perfect for someone like me that has a hectic schedule. Always communicated and responded swiftly and dealt with any challenges I had in a personalised way. Will be using them for all my future travels

26 February 2024
Unprompted review
Rated 1 out of 5 stars

Don’t do it.

Terrible, tried to tell me they didn’t have contact details despite me providing them when I redeemed my voucher. Want me to do a 9 hour flight bouncing all over europe for a flight that would only take 1 hour. Wanted me to return to a different airport. The flight times they have basically turned a 3 day getaway into a 1 day event. They wanted me to pay an extra £180 to give semi reasonable flight times. Sharon was terrible. I have requested a refund and reccomend that nobody use this company. They subsequently phoned me back to tell me that everything was my fault.

13 February 2024
Unprompted review
Rated 1 out of 5 stars

NEVER AGAIN

Absolutely appalling service from start to finish. Sharon promised to email details twice and nothing received, tried to tell me she hadn't until I asked if calls were recorded, they are! Didn't call when arrangements made then finally booked after paying an additional £80 and booked us a twin room even though I explained it was a romantic getaway with my hubby for my birthday! Constantly spoke over me making ridiculous excuses for awful service

9 February 2024
Unprompted review
Rated 1 out of 5 stars

The worse possible firm to book…

The worse possible firm to book through, just like the other reviews we kept getting offered late flights ( meaning you loose a day ) like others I ended up having to pay extra money, then got no help with the booking form. Very bad people skills. I think Wowcher should maybe be looking at Trav-n-go to see how badly they are treating people.

2 October 2023
Unprompted review
Rated 1 out of 5 stars

Just paid extra £100 because the guy…

Just paid extra £100 because the guy said I would like to fly at 5-15 am so I can get a full day on holiday, he said everyone does this . So I said well il take the later flight it will be empty if that’s the case and I don’t live near the airport and no trains at 2 am , he said not my fault you don’t live near the airport and proceeded to talk over my voice and rip me off . This is through wowcher . Why do people have power to change and charge you more money when you’ve already paid ? Please stay away from this company book it yourself it’s cheaper , I checked after and it was cheaper !!!!! They took my money then stitched me up so they could rip me off again.

5 January 2024
Unprompted review
Rated 5 out of 5 stars

Good service, good communications

I have booked 2 holidays with Trav N Go, and been happy with the service received. The quotes are competitive with other holiday providers, often beating them. Looking forward to the holidays. Thanks Trav N Go.

22 November 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

This is the third holiday booked with Trav N Go this year and they were all absolutely perfect. As a family we book a lot of holidays and so all you want is peace of mind knowing that everything has been taken care of. We have finally found a company that’s offers amazing service and deals with all aspects of the holiday. Highly recommend.

29 November 2023
Unprompted review
Rated 1 out of 5 stars

Basically a con…..advertise cheap holiday but turn it into expensive holiday

Again another Wowcher special and probably the same company as the last one….basically they offer poor flight times but offer upgrades that aren’t upgrades but expect you to pay hundreds extra.Hotels are 3 star and again try to upgrade you to a sometimes worse three star hotel this particular one had crack heads outside.Rude down the phone,shouting,at me constantly ringing while driving but all at one time,changing dates after booking a complete mess I just want to cancel the whole thing now.Never before have I been treated like this and a holiday made to be such a bad experience for us.If it’s too cheap then it’s bad.You are better off booking it yourself and you save time and money

5 December 2023
Unprompted review
Rated 1 out of 5 stars

ABSOULUTE SCAMMERS , AVOID AT ALL COSTS

Booked to go gdansk xmas market. Tried to change airport to be told we would have to pay nearly the same as we'd already paid. Asked if we could cancel but virtually got told "take it or leave it " so NO. Asked for a refund "NO". Their attitude is "we've got your money so we don't care. ABSOULUTE SCAMMERS..........
AVOID,AVOID,AVOID

2 December 2023
Unprompted review
Rated 1 out of 5 stars

Gdansk Market

Booked a trip and it was for a specific event on a specific weekend , the date changed and instead of emailing me to inform me of that and either offer me the alternate dates or a refund they left it and allowed us to find out for ourselves too late .

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Sharon & Riddhi in particular were very…

Sharon & Riddhi in particular were very helpful organising our break to Krakow in Poland. Riddhi went really over & above in service arranging our tours over there which made the break that much simpler for us. I can't recommend this company enough for their knowledge & helpfulness. Many, many thanks.

29 October 2023
Unprompted review
Rated 5 out of 5 stars

I had an incredible experience with a…

I had an incredible experience with a travel agent who organized a family holiday for us in Mauritius. Not only did they provide a 5-star service from start to finish, but they also beat a quote we received from another agent. Their attention to detail and responsiveness were exceptional. They curated a perfect itinerary, including flights, accommodations, and transfers, tailored to our family's needs. The holiday was seamless and stress-free, thanks to their expertise. I highly recommend this travel agent for their competitive pricing, outstanding service, and commitment to creating unforgettable experiences.

1 May 2023
Unprompted review
Rated 5 out of 5 stars

Really great service

Really great service, done all they could to help my family and I secure some time away.. Will 100% use them again for future arrangements...

25 May 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

The travel agency provided outstanding service for our group of 14 to Antalya, Turkey. From start to finish, they handled every detail with professionalism and expertise. They secured the best prices on the market without compromising on quality. The flights, accommodations, and transfers were flawlessly coordinated, ensuring a smooth and enjoyable trip for everyone. Their prompt communication and attention to detail made the process stress-free. We highly recommend this travel agency for their exceptional service and ability to cater to large groups. They made our journey to Antalya truly unforgettable. I honestly recommend this friendly team as we changed, amended our dates, passengers and we were quite demanding but they stayed patient, polite, committed & friendly throughout the booking. They handled all our inqueries professionally & just were remarkable at their job. Thank you so much. I will always book with Trav N Go Ltd from now on.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant knowledgeable travel agent

I recently had the pleasure of working with a travel agent for my holiday, and it was an excellent experience.

From start to finish, they demonstrated professionalism, expertise, and exceptional customer service. They understood my preferences and tailored the itinerary accordingly, ensuring a seamless and enjoyable trip. Their knowledge of destinations, accommodations, and transportation options was impressive, and they provided valuable recommendations that enhanced my travel experience.

Overall, I highly recommend using a travel agent for their expertise and personalised approach in planning your next adventure.

Special thanks to Nano for his help.

2 May 2023
Unprompted review

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