TRE.GE Reviews 421

TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

The stuff was very helpful. The quality of the network and prices verses GB is good as well. I experienced in bad weather in some areas low quality of connection and specially when we leave touristi... See more

Company replied

Rated 4 out of 5 stars

Everything was great except for two things: 1. I prefer if you request the CVC code for each purchase not only once when I attach a card. The current variant is not secure since you don't provide tw... See more

Rated 5 out of 5 stars

Extremely user friendly experience. Train passes through some of the scenic landscapes of the Georgia. We travel at upper and lower deck of economy class, seats were comfortable. There is a bar... See more

Rated 5 out of 5 stars

Thank you for your service first of all, it makes my trips very comfortable. I often use Georgian Bus service and I give 5 stars every time I use. No problem about ticket changing process. Very... See more

Company details

  1. Railway ticket agent

Written by the company

Official Tickets Of Georgian Railway On TRE.GE you can buy JSC Georgian Railways official train tickets in the most convenient and fast way. Easily choose your seat location, direction and enjoy online and call centre service.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

421 reviews

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Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

This is old Train no Ac Not Comfortable…

This is old Train no Ac Not Comfortable and The Waist of Time Should Be Travel by Mini Bus from Kutaisi To Tablisi They Charged from You 20 Gel And Only 3:20 time it’s Gooddddd

24 May 2024
TRE.GE logo

Reply from TRE.GE

Dear Azaz,
Thank you for your feedback.

We're a software company providing online railway ticket sales, not the actual railway service.

We apologize for any issues you faced with the railway company. For specific concerns about your journey, please contact the Georgian Railway company directly.

We would greatly appreciate if you could change your rating and rate our service instead.

If you need help with future bookings, please reach out to our customer support team.

Sincerely, TRE team

Rated 4 out of 5 stars

Great service but rough braking

Great service, easy to book, very quiet trains. Only downside is that the drivers of the train brake too hard.. I experienced it on multiple journeys on the Tbilisi-Batumi-Tbilisi train. Smooth braking would make the journey much more enjoyable.

24 May 2024
TRE.GE logo

Reply from TRE.GE

Dear Max,
Thank you for your feedback.

We're a software company providing online railway ticket sales, not the actual railway service.

We apologize for any issues you faced with the railway company. For specific concerns about your journey, please contact the Georgian Railway company directly.

We would greatly appreciate if you could change your rating and rate our service instead.

If you need help with future bookings, please reach out to our customer support team.

Sincerely, TRE team

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