Your motor, belt and bracket were a perfect fit. So glad that our 20 plus year old Proform treadmill had replacement parts available through your company. You guys were great with customer support and... See more
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Tech was okay Kevin was the best support rep the others acted as if I was imposing their time I appreciate that you have solution to make an otherwise dead treadmill alive again Lastly the... See more
Company replied
Horrible customer service. The part sent was wrong, my machine wouldn’t even turn on after installation. The components were completely different from the original part. I reached out to customer serv... See more
Company replied
Jim at Treadmill Doctor is the man! All questions that I had were answered quickly and correctly, and he could not have been more helpful throughout the whole process of replacing our treadmill walkin... See more
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Company details
Written by the company
Treadmill Doctor is your source for treadmill and elliptical parts. Check out our treadmill reviews, elliptical reviews, repair parts, and more! We have thousands of treadmill parts as well as elliptical parts, exercise bike parts, and various machine maintenance accessories!
Contact info
Kansas Street 1333, 38106, Memphis, United States
- 800-750-4766
- doc@treadmilldoctor.com
- treadmilldoctor.com
3.8
Great
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Everytime!
Every experience every time every transaction is a great experience, these guys are pros!!!!
9 September 2022
Reply from Treadmill Doctor
Absolutely awesome! Thank you for your 5-star review!
I have not actually installed the…
I have not actually installed the treadmill belt.
All I can comment on is their prompt delivery of the product
9 August 2022
Reply from Treadmill Doctor
Thank you for your 5-star review!
Reply from Treadmill Doctor
Thank you and we appreciate your 5-star review!
The best treadmill parts supplier!!
The best treadmill parts supplier in the whole world!
15 September 2022
Reply from Treadmill Doctor
Woohoo for the win! Thank you for your 5-star review!
Purchase part
I was looking for a treadmill belt for my Proform Zt3 machine and chatted with Mike, who was most helpful and was able to get one in about 4 days.
16 August 2022
Reply from Treadmill Doctor
Thank you for your great call-out and your 5-star review!
My fault on poor review, it should have been a great review!
My fault! I wrote a review about our new NordicTrack, but put it in the treadmill Doctor reviews. I have deleted that negative review…
Treadmill Doctor was great! I got the part I needed in just two days and was able to repair our old treadmill which we have to our son.
I am so sorry for my error.
Steve
14 September 2022
Reply from Treadmill Doctor
Thank you for letting us know! We appreciate you making it right and for your 5-star review! The Doc is In!
Company is great to work with
Company is great to work with, helpful, fair on all issues. Thank you!!
2 September 2022
Reply from Treadmill Doctor
You are welcome! Thank you for your 5-star review!
Reply from Treadmill Doctor
Nice to hear! Thank you for your 5-star review!
Excellent service we got the part we…
Excellent service we got the part we needed and it fit perfectly on our treadmill very satisfied thank you
24 August 2022
Reply from Treadmill Doctor
You are welcome and we are glad to help! Thank you for sharing and for your very positive review!
Reply from Treadmill Doctor
Nice! Thank you for your 5-star review!
Overall the treadmill deck is great
Overall the treadmill deck is great. My only complaint would be that I had to drill all the holes to install the deck which was time consuming
13 September 2022
Reply from Treadmill Doctor
Thank you for your positive review!
Manufacturers like to change up the spacing without notice so we ship without the holes to ensure the integrity of the deck. Kudos on the install as it can be tricky!
Fast and reliable service
6 September 2022
Reply from Treadmill Doctor
Thank you for your 5-star review!
I originally received the wrong…
I originally received the wrong treadmill belts, but they sent the correct size the second time. I received both orders within a few days of placing the order and the staff was very helpful.
7 September 2022
Reply from Treadmill Doctor
Glad to hear everything worked out! We appreciate your patience and positive review!
Back up and ‘running’
The belt on our treadmill needed to be replaced so we ordered a new one through the treadmill doctor. We were easily able to find the right belt and ordered it. We paid the extra to have it shipped quicker and we’re very happy with the order to delivery time. Our treadmill is back up and “running”.
12 September 2022
Reply from Treadmill Doctor
Yes for the win! Glad to hear you are up and running! We appreciate your order and your 5-star review!
Local Service company refused to replace new tread I ordered from your company on my treadmill.
I ordered and received a replacement tread for Proform QT 835. The recommended service company refused to service my machine. So, I have a new tread with no means of installing it on my treadmill.
30 August 2022
Reply from Treadmill Doctor
Thank you for sharing your concerns.
Sadly, we do not have control over the few local companies in your area. If you would like to set up a technician visit or get another recommendation, please call 1-800-750-4766 option 2.
I called for a new belt for my Nordic…
I called for a new belt for my Nordic Track- very helpful man on the phone -received the new belt in 3 days- standard shipping.
12 August 2022
Reply from Treadmill Doctor
Great news! Thank you for sharing and for your 5-star review!
Very helpful service
Very helpful service! The gentleman I spoke with gave me wonderful and helpful information on how to replace and align the walking belt. Shipping was right on time and received the belt in 2 days. Well packed and in excellent condition. I will go through treadmill doctor again!
15 August 2022
Reply from Treadmill Doctor
Thank you for sharing your journey with us and your great call-out on our team! We appreciate your 5-star review and your order!
I've used treadmill doctor for a few…
I've used treadmill doctor for a few repair purchases, always great response also saying connected if there was a slowdown in a shipment and very well priced
19 August 2022
Reply from Treadmill Doctor
Great to hear! We thank you for your repeat business and your 5-star review!
Great experience went as expected.
Went great - the parts were easy to find and came in as expected - 2 elliptical belts. No surprises.
6 September 2022
Reply from Treadmill Doctor
Thank you for your 5-star review!
Very helpful in diagnosis and warranty work
Very helpful in diagnosis and honoring warranty repair quickly.
9 August 2022
Reply from Treadmill Doctor
Thank you for your 5-star review!
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