Much easier not to have a consultation each time I order a new round of medications If only the prices could be more competitive, when you see the same elsewhere half price you do consider changing... See more
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See what reviewers are saying
Had problems with delivery as I work, had to pick up myself from Royal Mail depot. Would much prefer a Saturday delivery or collection from chemist. Medication very easy to use, no side affects so f... See more
Company replied
It's good to have the video consultation at first, my previous prescriber didn't offer this so after the forms filled out didn't get to speak to anyone. This way was good in terms of meeting a member... See more
Company replied
Very easy process from beginning to start. Once the consultation was done the goods arrived the next day for me to use. Very helpful pharmacist making sure they went through everything to make me feel... See more
Company replied
Company details
- #85 of 115 best companies in Online Pharmacy
- #25 of 30 best companies in Clinic
- #28 of 39 best companies in Online Prescription Medication Vendor
- #17 of 19 best companies in Travel clinic
- #56 of 78 best companies in Weight-Loss Service
Written by the company
Treat Discreet makes healthcare simple, accessible, and stress-free. Part of the trusted Cohens Chemist Group, we offer expert clinical care with the ease of an online service. Our UK-registered prescribers provide medically approved weight loss treatments through a secure consultation, with discreet home delivery. We prioritise privacy, safety, and expert support every step of the way.
Contact info
Gorgemead Ltd, LYNSTOCK HOUSE, LYNSTOCK WAY, BL6 4SA, BOLTON, United Kingdom
- 01204473100
- customercare@treatdiscreet.co.uk
- treatdiscreet.co.uk
4.5
Excellent
104 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Professional and reassuring
I have been using Treat Discreet for a few months now and they have always been very professional, friendly and attentive. I always feel in safe hands and reassured.
8 January 2026
Reply from Treat Discreet
Thank you so much for your kind words! We're so pleased to hear you had a smooth experience and felt supported throughout. That’s exactly what we aim for. If you ever need anything, we're always here for you 💙
Reply from Treat Discreet
Thank you so much for your kind words! We're so pleased to hear you had a smooth experience and felt supported throughout. That’s exactly what we aim for. If you ever need anything, we're always here for you 💙
Amazing professional …
Amazing professional service,friendly,helpful and supportive
17 December 2025
Reply from Treat Discreet
Thank you for your lovely words! We're proud to hear you found our team helpful and professional. We’re always here to make sure you feel supported and cared for every step of the way 💙
Reply from Treat Discreet
Thank you for sharing your experience! We’re so glad the consultation was clear and helpful, and that you felt reassured throughout. If you ever have any questions or need anything, just reach out — we’re always here 💙
Genuine company very professional would…
Genuine company very professional would not allow me to purchase any products until I spoke to my doctor
23 October 2025
Reply from Treat Discreet
Thank you for your lovely words! We're proud to hear you found our team helpful and professional. We’re always here to make sure you feel supported and cared for every step of the way 💙
Great service
Great service
Consultation friendly and they listen and help with any issues you may have and give great advice
30 September 2025
Reply from Treat Discreet
Thank you so much for your kind words! We're so pleased to hear you had a smooth experience and felt supported throughout. That’s exactly what we aim for. If you ever need anything, we're always here for you 💙
Very friendly and professional Pharmacist
Very friendly and professional pharmacist who patiently explained and walked me through the treatment that I’ll be taking. Thank you!
7 October 2025
I have been purchasing treatment from…
I have been purchasing treatment from Treat Discret this year and have had good experiences with the process and the clinicians. On one occasion I had to cancel the order and wait to seek further medical advice. The team here canceled the order and refunded me with no issue. Very grateful, especially as the price increase of late meant the amount spent was significant.
8 September 2025
Really happy
After mulling it over for a long time, I finally decided to start a weight loss programme with Treat Discreet (the online arm of Cohens Chemist). The online information was very clear and helpful. Each month, before they despatch my order, Treat Discreet conducts an online, face-to-face consultation with me to see how things are going and to ensure that the medication is still appropriate for me. So far, things are going exceptionally well, and I feel very well supported by the Treat Discreet staff. I have been immensely impressed by the care with which the products have been packaged and mailed to me, and by the clear, helpful instructions for use. The only thing that was unclear online was guidance on how to go about ordering my second month's worth of the product; however, the company responded very quickly to my emailed enquiry. In summary, I am really impressed with my dealing with this company so far.
2 September 2025
The presenter on the video link was very…knowledgeable
The presenter on video link was very well briefed and was knowledgeable
14 August 2025
Reply from Treat Discreet
Thank you so much for your kind words! We're so pleased to hear you had a smooth experience and felt supported throughout. That’s exactly what we aim for. If you ever need anything, we're always here for you 💙
Reply from Treat Discreet
Thank you so much for your kind words! We're so pleased to hear you had a smooth experience and felt supported throughout. That’s exactly what we aim for. If you ever need anything, we're always here for you 💙
Excellent care
Always diligent and thorough care provided. Medication always arrives promptly.
22 August 2025
Reply from Treat Discreet
Thanks so much for your lovely feedback! We’re really happy to hear your medication arrived safely and that the process was straightforward. If you need any further support, we’re here for you anytime 💙
Very simple process
Very simple process , video call is always on time and informative .
20 August 2025
Reply from Treat Discreet
Thank you for your lovely words! We're proud to hear you found our team helpful and professional. We’re always here to make sure you feel supported and cared for every step of the way 💙
Didn’t fulfill my order
16 August 2025
Reply from Treat Discreet
We are sorry that we were unable to fulfil your order. Our prescribers work to strict guidelines in order to ensure the safety of every patient that we supply medication to. Orders are rejected if there is a clinical reason why we cannot supply medication to you under the guidelines. We are sorry that you were disappointed that your order had to be rejected but can assure you that this decision was made in the interests of patient safety. Kind regards, Treat Discreet Customer Care Team 💙
My emails are answered straight away…
My emails are answered straight away and problems resolved effectively.
11 August 2025
Reply from Treat Discreet
Thank you so much for your kind words! We're so pleased to hear you had a smooth experience and felt supported throughout. That’s exactly what we aim for. If you ever need anything, we're always here for you 💙
Your advisers are always professional…
Your advisers are always professional and friendly, I feel cared for, thank you.
15 August 2025
Reply from Treat Discreet
Thank you for your lovely words! We're proud to hear you found our team helpful and professional. We’re always here to make sure you feel supported and cared for every step of the way 💙
great service and felt very comfortable…
great service and felt very comfortable and private, thank you
12 August 2025
Reply from Treat Discreet
Thank you so much for your kind words! We're so pleased to hear you had a smooth experience and felt supported throughout. That’s exactly what we aim for. If you ever need anything, we're always here for you 💙
Reply from Treat Discreet
Thank you so much for your kind words! We're so pleased to hear you had a smooth experience and felt supported throughout. That’s exactly what we aim for. If you ever need anything, we're always here for you 💙
Online Consultation, went very Smoothly.
I was using the online service, because my prescriber from my local Cohens Pharmacy was unavailable.
Michael & Madiha, were extremely helpful, and patient to help solve this issue, they were in contact with my Pharmacy and myself.
An online consultation was arranged, and this also went very smoothly, the online prescriber, was also excellent, answering my questions.
An electronic prescription, was then sent to my local pharmacy, and it was ready for me to collect, later the same day.
Excellent customer service all round.
Five Stars 🌟🌟🌟🌟🌟
6 August 2025
Reply from Treat Discreet
Thank you for sharing your experience! We’re so glad the consultation was clear and helpful, and that you felt reassured throughout. If you ever have any questions or need anything, just reach out — we’re always here 💙
Reply from Treat Discreet
Thank you so much for your kind words! We're so pleased to hear you had a smooth experience and felt supported throughout. That’s exactly what we aim for. If you ever need anything, we're always here for you 💙
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