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See what reviewers are saying

Rated 1 out of 5 stars

I advise all customers who have not received their funds back to consider civil action through the County Courts. Tred Earth returned my money to the payer, when they had no legal mandate to do so as... See more

Rated 5 out of 5 stars

Love this app! It's so helpful to see my spending data alongside the carbon impact. It's helping me make really positive environmental changes. The ability to offset my carbon impact (while staying... See more

Rated 5 out of 5 stars

Got this card a couple of months ago, the app is easy to use and tracking carbon footprint is a genius idea. I've already made better choices like using public transport more often than I used to, w... See more

Company replied

Rated 5 out of 5 stars

Been using the Tred card for a few months now which has worked well. The app is easy to use and new features are being added all the time. The customer help has been very quick and knowledgeable. Also... See more

Company replied

Company details

  1. Financial Institution

Written by the company

Welcome to Tred – the green business account on a mission to make your money a force for good by prioritising people and the planet. Join us in shaping a sustainable future. What makes Tred different? 🏭🚫 Fossil fuel free: we never invest in fossil fuel companies. Instead, we donate 10% of the revenue we generate from you using your card to reliable reforestation projects. 🌍 A green account without sacrifice: we've worked with customers to ensure our green account doesn't mean sacrificing important functionality. With simple and instant payments, a debit card powered by Mastercard, and a modern and intuitive mobile app, managing your money is easy with Tred. 💚Human support: our commitment to customer care goes hand-in-hand with our mission to make money work for people and the planet. At Tred, you can speak to an informed human based in our in-house team in Leeds, working alongside the rest of the business. 📊 Simple carbon accounting: Simplify understanding your carbon footprint with our user-friendly dashboard, informed by accurate analysis of your transactions. 🤝A trusted partner for your business' sustainability journey: We're proud to be certified by both B Corp and 1% for the Planet. In a landscape where clients and customers increasingly care about your sustainability credentials, switching to a certified green and ethical business account is one of the most important things you can do to signal that you're taking control of your impact.


Contact info

3.8

Great

TrustScore 4 out of 5

79 reviews

5-star
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Rated 5 out of 5 stars

My experience so far!

I was looking for a bank that aligned with my values and Tred exceeded my expectations. Their green technology is unmatched and the app is so easy to navigate. If you want to make a positive impact on the planet while managing your finances, Tred is the way to go.

20 December 2022
Unprompted review
Tred logo

Reply from Tred

Hi Jamie 👋 Great to hear that you're enjoying Tred! Thanks for your review 🌍

Rated 5 out of 5 stars

Really great concept!

Really great idea that is much needed in banking. I don't feel as guilty when I make unavoidable carbon-heavy purchases as I now have the ability to offset them. Also, great to see how much carbon my purchases have generated and where I can switch spending habits to reduce my carbon footprint. Excellent app, very easy to use!

5 February 2023
Unprompted review
Tred logo

Reply from Tred

Hi 👋 thanks for your review! We're glad you're enjoying Tred 🌍

Rated 5 out of 5 stars

I recently switched to Tred and I am…

I recently switched to Tred and I am blown away by their commitment to the environment. Not only do they use innovative climate technology, but their app is so user-friendly and efficient. Highly recommend!

3 February 2023
Unprompted review
Tred logo

Reply from Tred

Hi Hannah 👋 Thanks so much for leaving us a review! We're glad you're enjoying Tred 🌍

Rated 5 out of 5 stars

A great bank that cares about its…

A great bank that cares about its customers as much as it cares about the planet.
A user friendly app that helps me track, save money and do my part for the planet.
The budgeting function allows me to clearly see where I can pinch the pennies whilst offsetting my spending. Great team behind a great bank.

3 February 2023
Unprompted review
Tred logo

Reply from Tred

Hi Megane 👋 thanks so much for leaving us a review! We're glad you're finding Tred useful 🌍

Rated 5 out of 5 stars

Great Customer Service and very easy app to use

I have been using Tred for three months now, and I absolutely love the concept. The app is very user-friendly: it allows you to track your CO2 emissions, and gives you the ability to reduce/offset your carbon footprint, whilst using your card just like you would do with any other card.
Also, I experienced great customer service when setting up my account. The process was seamless and the card arrived very fast. Keep up the good work!

3 February 2023
Unprompted review
Tred logo

Reply from Tred

Hi Eni 👋 It's great to hear that you've had a good experience with Tred! Thanks so much for leaving us a review and being a part of our community 🌍

Rated 5 out of 5 stars

Tred is life-changing for a big online…

Tred is life-changing for a big online shopper like me, I’ve always felt guilty of wasting resources on deliveries but with Tred I can really understand and control my damage.

1 February 2023
Unprompted review
Tred logo

Reply from Tred

Hi Yan 👋 Thanks for leaving us a review. We hope that Tred is making it easier to have a positive impact! 🌍🌳

Rated 5 out of 5 stars

Love it!

Love it!! From the concept to the execution, upfront and clear information with a beautiful user interface. Tred seems to genuinely care about what they stand for and why they exist. Instant yes, going to get my family to sign up now.

3 February 2023
Unprompted review
Tred logo

Reply from Tred

Hi 👋 Thank you for this lovely review 💚 We're so glad to hear that you're enjoying Tred, thank you so much for your support 🌍

Rated 5 out of 5 stars

User friendly

User friendly, great customer service and a modern and very professional approach to managing my banking.
I switched to Tred about 6 months ago and have been loving it ever since. Tred make it so easy to manage my carbon footprint and I love that they calculate it for all of my accounts.
Keep up the good work and I can’t wait to see what you deliver next.

2 February 2023
Unprompted review
Tred logo

Reply from Tred

Hi Jared 👋 It's great to hear that you're finding Tred Connect and Track useful! We're so glad to have you as part of our community, helping us to have a positive impact 🌳🌍 Thanks so much for your review and support!

Rated 5 out of 5 stars

Great app and so good to be able to…

Great app and so good to be able to easily help the environment

13 November 2022
Unprompted review
Tred logo

Reply from Tred

Hi Steve 👋 Thanks so much for leaving us a review! We're glad you're enjoying the Tred app and finding it helpful 🌍🌳

Rated 5 out of 5 stars

Happy new Trend user :)

I have been using Tred for the last couple of months. The app is really clear and simple and nice to use. I love that I can link my other card transactions as well so I can see everything in one place. Super helpful!

3 February 2023
Unprompted review
Tred logo

Reply from Tred

Hi Tasmin 👋 Great to hear that you've been finding Tred Connect useful! 🔗 Thanks for being a part of our community and for helping us to have a positive impact on the planet 🌍

Rated 5 out of 5 stars

Easy to use app and great customer…

Easy to use app and great customer service. Best of all I get to salve my conscience about the state of the planet. I thoroughly recommend Tred

2 February 2023
Unprompted review
Tred logo

Reply from Tred

Hi Orla 👋 Thanks for being a part of our community who is helping us make a positive impact! 🌍🌳

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Really great app and nice to have another way to think about supporting the environment!

31 January 2023
Unprompted review
Tred logo

Reply from Tred

Hi Sarah 👋 Thanks for being a part of our community who is helping us fight climate change! 🌍🌳

Rated 5 out of 5 stars

Tred review

‘Only green banking card out there with a user friendly app’

3 February 2023
Unprompted review
Tred logo

Reply from Tred

Hi Andrew 👋 Thanks for leaving us a review! We're glad you're enjoying Tred 🌍🌳

Rated 5 out of 5 stars

Great experience with Tred!

Great experience with Tred - I love that I can spend my money knowing it is doing good for the planet! The app is also really easy to use, looks good, and allows me to track both my spending and my carbon footprint. I’ve also started offsetting, which is a first for me!

3 February 2023
Unprompted review
Tred logo

Reply from Tred

Hi Stephanie 👋 Thanks for being a part of our community who is helping us make a positive impact! 🌍🌳

Rated 1 out of 5 stars

Absolutely awful company joined a…

Absolutely awful company joined a couple off months ago Iv since had fraud on my account that they are refusing to refund as they say that I'm at fault at the one one time passcode was used my phone was stolen this was reported to the police crime reference Number has been provided PayPal have confirmed that the account was verified with id that isn't myself yet there refusing to accept it as fraud. Days upon days off being asked the same questions in different ways to try and catch me out stay far far away.

Ill be closing my account and taking them to court

6 January 2023
Unprompted review
Tred logo

Reply from Tred

Hi Leo, we take claims of fraudulent activity on Tred accounts very seriously and it is our highest priority that customers get a fair outcome. To achieve this we need to understand detailed information about the reported case, which sometimes means that we need to ask you a series of follow-up questions. This is necessary, but we do take on your feedback that you found this to be a particularly frustrating experience, and we'll aim to improve this in the future. Following this we thoroughly review the information we have and we make a decision about how to proceed. Sometimes the outcome of this review is that we decide not to pursue a formal dispute for the transactions. This will only be in the rare scenario that the customer has explicitly breached our Terms and Conditions which require them to take due care to keep their Tred Card and App safe. We understand that this outcome can be disappointing, but following guidelines set out by our Terms and Conditions ensures a fair outcome for all customers. We're sorry that your experience with Tred wasn't as you expected, but thanks for taking the time to share your feedback with us.

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