Bought two pairs of medium aubrion summer team riding tights moss colour. Full seat is sticky enough for extra security in the saddle .. but not so sticky that your leather saddle gets ruined. Great... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order wasn’t in stock so I was offered a refund or a smaller size with a return label. The assistant then kindly called me to say another size had been found, so a selection was sent for me to try.... See more
Company replied
You were super helpful and saved me from ordering the wrong size! The quality is great, didn’t expect anything else as we have other products from you which we have always been happy with
Company replied
Treehouse is always a good place to look if you're trying to find something professional quality in the riding world, eg racing or eventing and similar. They always seem to have it readily available a... See more
Company details
- #8 of 22 best companies in Equestrian Shop
Information provided by various external sources
A personal and bespoke service specialising in equestrian safety wear, racing and cross country colours
Contact info
New Farm, Rushock, WR9 0NR, Droitwich, United Kingdom
- 01299 851 625
- info@treehouseonline.co.uk
- treehouseonline.co.uk
4.8
Excellent
214 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Good fast service
30 August 2025
Reply from Treehouse Online
Thankyou for your wonderful review, it is much appreciated xx
Great service
Went to get a riding hat fitted and they were very helpful and friendly. Great service
28 August 2025
Reply from Treehouse Online
Hi , thankyou so much for coming for the fitting, glad you like the hat, and thankyou for your lovey message x
Really helpful team
Really helpful team, great service and sent out items really quickly- thank you . Recommended to all!
27 August 2025
Reply from Treehouse Online
Thankyou for your great review, really appreciated x
Excellent service excellent Quality and…
Excellent service excellent Quality and price is amazing
27 August 2025
Reply from Treehouse Online
Thankyou for your great review, much appreciated x
Reply from Treehouse Online
Thankyou, this means a lot x
Good price for item i was searching for…
Good price for item i was searching for in my size!
25 August 2025
Reply from Treehouse Online
Great, glad we could help xx
Amazing company can't fault them.i made…
Amazing company can't fault them.i made a mistake and ordered the wrong colour they were completely understanding and helpful would definitely use them again. Fantastic service 😊😊👍
25 August 2025
Reply from Treehouse Online
Thankyou so much for this, we try our best , so this means a lot, thankyou x
It took longer than normal sites to be…
It took longer than normal sites to be delivered
30 July 2025
Reply from Treehouse Online
Hi, I am very sorry to read this message, as the item you ordered on the 29th July on standard delivery and was delivered by Royalmail tracked on the 1st August , ie 2 days later as per the delivery expectation for our normal delivery. As a small family company a poor review has a negative impact for us and as you can imagine we take these very seriously. For future information, we offer a next day service for orders placed before 2pm and this is an extra charge. Please be in touch with us if you would like to discuss further. With kind regards The Treehouse Team
Reply from Treehouse Online
A very big thankyou, your business means a lot xx
Proper, good old fashioned service.
Really knowledgable, helpful and friendly people to deal with. Bought a new jockey skull cap and a pair of Hexby shorts.
25 July 2025
Reply from Treehouse Online
Thankyou so much for this, it is very much appreciated xx
Reply from Treehouse Online
Hi thankyou for your fantastic review, they mean a lot to us and are very much appreciated x
Great service and great quality product
I was changing style of body protector. I wasn’t sure what size I needed. I emailed for advice. I got a quick response with advice and options for me to consider. They also sent me a code to get a discount!
I ordered my new body protector and it came very quickly and in time for my next XC training session.
Brilliant service and a really comfy body protector. Thank you!
23 June 2025
Unprompted review
Reply from Treehouse Online
Hi thankyou so much for your lovely message, glad we can help out, with kind regards The Treehouse team x
Reply from Treehouse Online
Thankyou for your brilliant review, this means a lot to us , with best wishes The Treehouse Team x
Excellent service and he is really…
Excellent service and he is really happy with his new xc silk .
27 June 2025
Reply from Treehouse Online
Thankyou for your lovely review, it is much appreciated by us, with thanks The Treehouse Team x
Excellent service!
24 June 2025
Reply from Treehouse Online
Thankyou for your great review , it means a lot, best wishes The Treehouse team x
Called up regarding racing cheeks for…
Called up regarding racing cheeks for my Arab mare running in a listed race, needed to concentrate - decided on best ones - she came 2nd !!!!!! Lovely to speak with someone !!!
24 June 2025
Reply from Treehouse Online
Awesome, that is brilliant news, well done and thankyou for the great review, best wishes The Treehouse team xx
Good company to deal with
Boots arrived really quickly - well packaged, good communication. Sadly too big for me - return process straight forward, fast refund. Good company, would recommend and use again.
28 May 2025
Reply from Treehouse Online
Hi thankyou so much for your wonderful review, it means a lot to us a small family company, thanks again x
Quick and easy transaction
Quick and easy transaction. Had the colour mini saddle pad we were after .
31 May 2025
Reply from Treehouse Online
Wonderful, thankyou for your business x
Reply from Treehouse Online
Many thanks for your business and great review xx
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