Tremendous Reviews 5,684

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the ease and efficiency of the redemption process, noting that gift cards are delivered quickly and are simple to use. Many appreciate the wide variety of gift card options available, allowing them to choose what best suits their needs. People also praise the reliability of the platform, with many reporting consistent positive experiences over time. However, some customers have encountered issues with payment and product usability. A minority of people were dissatisfied with the functionality of certain gift cards, finding them difficult to redeem or unusable with specific merchants. Some reviewers also mentioned problems with payment methods, such as bank transfers not being consistently available or issues with fund processing.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers report easy and fast payments, with... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the platform super easy... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the ease of... See more

Website

Consumers find website experiences to be ambiguous. While some praise the UI/UX, ease of navigation, and... See more

Service

Customers had ambiguous experiences with service. Many reviewers praise the service as fast, efficient, and... See more

Based on these reviews

Rated 4 out of 5 stars

I love that Tremendous emails always come to my inbox rather than my junk or spam folder. I just wish the Bank Transfer option were made available more often.

Rated 4 out of 5 stars

I received a $25 gift voucher digitally. I entered my email and got through to see the voucher. I printed the voucher as sometimes the readers at Coles do not work and I have to get the staff member... See more

Rated 3 out of 5 stars

Payments are delivered in time. But this service absolutely does not support many useful withdrawal methods such as "PayPal or Payoneer" for most of us. My funds have been stuck in there & about to ex... See more

Company replied

Rated 3 out of 5 stars

When I got to the register to pay with my gift card it failed to work. I was notified that I would need to verify each $5 gift card via email. I had 9 $5 gift cards. It would have been time consumi... See more

Company replied


Company details

  1. Software company
  2. Money transfer service

Written by the company

Tremendous is the global payouts platform for businesses sending gift cards and money at scale. Trusted by 20,000+ leading organizations, Tremendous has delivered billions in rewards and enables businesses to reach recipients across 230+ countries and regions. From research incentives to marketing and sales rewards to employee recognition programs, the free-to-use platform makes it easy to send thousands of payouts quickly. Getting started is simple: add a funding method and place your first order in minutes. Teams can send rewards via bulk upload, integration, or API. Tremendous automates language translation, currency conversion, tracking, and reporting, and includes built-in fraud controls. The result? Teams can focus on the work that matters most while Tremendous handles all the payout details. Tremendous offers 2,500+ popular payout options, including gift card options, prepaid cards, monetary payouts, and donations. Teams can choose to offer curated reward options or give recipients the freedom to choose what works best for them. If recipients ever run into redemption issues, the Tremendous support team handles them directly.


Contact info

3.8

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Straightforward!

I love that Tremendous emails always come to my inbox rather than my junk or spam folder. I just wish the Bank Transfer option were made available more often.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

I got a Tremendous card for payment and…

I got a Tremendous card for payment and I don't have a phone that "taps" so it's virtually useless.. I have $325.00 on it too!!!!! what a lousy company.. I'll never accept Tremendous cards as payment again.. what a joke..

19 March 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. Please note that tap to pay is not a requirement to spend the funds on your card. We're happy to explain how to use this card without adding it to a digital wallet, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 3 out of 5 stars

Well I've been waiting for a card for…

Well I've been waiting for a card for the last two and a half weeks and nothing has showed up so I don't know what's going on with that

16 March 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 2 out of 5 stars

Quick to give access to a payout

Quick to give access to a payout. Even though you have to spend it to get points

16 March 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 2 out of 5 stars

Reward tremendous game platforms

Well i use one of reward tremendous game platforms called play well and i went to cash out 10 dollars to my PayPal account but reward tremendous charged me 50¢to make the transaction to PayPal but PayPal never received the money so PayPal told me to go back to reward tremendous and tell them to send the date and time when the transaction was completed but reward tremendous said they couldn't send anything to PayPal reward tremendous told me that I needed a reward ID but they never sent me an email with the ID number all I want is my whole 10 dollars back but reward tremendous isn't willing to give me my money Tremendous.com
Translate to English
PlayWell sent you $9.50 USD
PlayWell logo
card logo
Hello Wade Mandrell. This $9.50 USD is the reward you get from PlayWell. Thank you for your long-term persistence and hope you can get more in the future.

Payout expiration: March 16, 2027

Sent via Tremendous.com

This Payout is a gift certificate issued by SouthState Bank, N.A.; Member FDIC.

The Payout is redeemable solely by clicking on the button above and is not usable at any third-party merchant prior to such redemption. Your Tremendous LAP Payout Plus is subject to terms and conditions.

Reward ID: 5R1ZOJKH0C2J

©2026 Tremendous
Terms of Service
Privacy Policy
PayPal transfer
$9.50
USD
PayPal transfer
Your payment is complete
Your money arrived to the PayPal account on 3/15/26

You claimed your PayPal payment on 3/15/26

15 March 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience. Please note that Play Well and Tremendous are separate companies. Tremendous requires that a reward exist in our system before we're able to help. If you have a reward ID, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

When I tried to redeem many of the gift…

When I tried to redeem many of the gift cards I had I the code took too long to load. I was supposed to get emails with the codes but I never got them.

13 March 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 5 out of 5 stars

I spent a good time

I spent a good time; company survives are simple and easy for customers; I think if this company will improve a system for gifts it will grow faster; However it was exiting experience.

15 March 2026
Unprompted review
Rated 1 out of 5 stars

Scam alert

Scam alert! I see I am not the only one to get scammed by this company. I was paid via two Tremendous cards, which I accepted because the only other options required me to pay fees. Now I see that nearly every transaction is denied and I end up having to use a different form of payment. Later the original charge shows up on my Tremendous card, forcing me to pay for the same transaction twice. There's a class action lawsuit because Tremendous fraudulently advertises itself as being as good as cash. Google it.

13 March 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help you exchange your card if you're experiencing frequent declines, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

have not received my reward.

12 March 2025
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

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