Tresor Paris Reviews 

2,104
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Love Tresor Paris jewellery, I have bought a number of items over the last year and people always comment how nice they are & look. The customer service shown when I had a fault with one of my items... See more

Rated 1 out of 5 stars

Ordered Earrings as a birthday present for my wife, however the wrong earrings were delivered (Someone else's order). Luckily I opened the package to check before my wife's birthday. I rang to report... See more

Rated 5 out of 5 stars

I bought the Bonbon sterling silver, white crystal pendant with chain for my sister. I bought her the Bonbon earrings so thought she would like the matching necklace to go with them. I’m absolutely de... See more

Rated 5 out of 5 stars

Possibly left a review before but figure it's always good to give feedback whenever asked. I have placed 2 orders with Tresor recently having fallen in love with some pieces from the Royale collect... See more

Company details

  1. Jewellery shop

Information provided by various external sources

Tresor Paris is a multi-award winning luxury jewellery brand, creators of the crystal phenomenon and renowned for their diamond expertise. A celebrity favourite famous for producing contemporary jewellery designs whilst maintaining luxury, elegance, glamour and timeless appeal. Tresor Paris reach a vast audience with an affordable crystal range famous for that sparkle whilst retaining diamond jewellery production ensuring the fine quality is at the heart of every dynamic collection. With a clientele of young, stylish, glamorous and successful men and women, Tresor Paris continues to thrive and grow with every new collection. This is evident in our new versatile Elixir collection. Capturing the art of personalising your jewellery using the 12 colours representing birthstone months, one can mark any special occasion with the relevant significant colour, as well as enhancing any mood or outfit. The Tresor Paris collections have graced many national and international catwalks and have reached a vast audience VIP clients and celebrities. Tresor Paris holds numerous industry accolades including: Professional Jeweller Hot 100: Industry Trailblazer, 2012 Business Big Shot, 2013 International Jewellery London 2013 - Recognising Originality and Innovation Visual Impact - Highly Commended 2013 Retail Jeweller Awards: Nominated Jewellery Brand of the Year, 2012 Nominated Jewellery Brand of the Year, 2013 Winner Marketing Campaign of the Year, 2012 Best Store Environment 2016 Shortlisted Etailer of the Year 2016 Shortlisted British Jewellers’ Association : Winner BJA Supplier of the Year, 2012 National Association of Jewellers Awards 2015 : NAJ Member of the year 2015 Shortlisted UK Retail Jewellery Awards 2016 : Best Store Environment 2016 Shortlisted


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.3

All reviews

(2,104)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered a ring and pair of earrings for …

Ordered a ring and pair of earrings for my to be fiancee, came exactly as expected apart from the fact that they both came in one box. I reached out to Tresor Paris and they were a great help, sending me a separate box!

13 February 2018
Unprompted review
Rated 5 out of 5 stars

Bonbon crystal necklace

I bought the Bonbon sterling silver, white crystal pendant with chain for my sister. I bought her the Bonbon earrings so thought she would like the matching necklace to go with them. I’m absolutely delighted with the necklace it’s lovely so elegant I’m sure my sister will love it. I like it so much I am going to get one for myself.

13 February 2018
Unprompted review
Rated 5 out of 5 stars

I bought pair of heart shaped earrings …

I bought pair of heart shaped earrings for my daughter's birthday. Earrings were delivered very promptly and the quality and care that went into making sure that they would reach my letterbox in perfect condition was second to none. The price was more than reasonable and they look absolutely gorgeous. As her birthday is not for another few days, i haven't had a chance to see what they look like on her, but i am sure she will be delighted with them. I will definitely buy from Tresor Paris again.

31 January 2018
Unprompted review
Rated 5 out of 5 stars

Stunning Earrings

Beautiful earrings and always fast delivery. I have purchased lots of earrings on different occasions from Tresor Paris as I love them so much and ordering online from their website is easy and quick. Very happy customer x

20 January 2018
Unprompted review
Rated 5 out of 5 stars

I really can't fault Tresor Paris

I really can't fault Tresor Paris. My wife wanted a new engagement ring as a Christmas present because she can no longer wear the cheap zirconia one I bought her 30 or so years ago when I had little money (shrunk in the wash;-))

I ordered her a beautiful diamond replacement from an online jeweller who promised delivery by Christmas. Then on 17th December they emailed saying it would be delivered week commencing 8th January.....

They weren't at all concerned when I told them this was no good but simply sent me an email saying my order was cancelled.😣

So I contacted Tresor Paris. They had an equally beautiful, but slightly different, ring available for just about the same price.

But could they deliver in time?

I ended up speaking with the gentleman who actually makes the rings. He told me he had the stone but would need to see if he had the correct size mounting.

Ten minutes later he called me back. He had the correct mounting and promised he'd set the stone the next day & I'd have it a day later.

He was as good as his word. Christmas Day my wife had a beautiful ring that she hasn't stopped admiring & boasting about since!!!

Thank you Tresor Paris. That's what I call customer service!!!

29 December 2017
Unprompted review
Rated 5 out of 5 stars

Quick service.

Quick service.
Nice shiny envelopes.
Good products.
Not much communication, if I can pick something to improve upon...

9 December 2017
Unprompted review

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