Love Tresor Paris jewellery, I have bought a number of items over the last year and people always comment how nice they are & look. The customer service shown when I had a fault with one of my items... See more
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Ordered Earrings as a birthday present for my wife, however the wrong earrings were delivered (Someone else's order). Luckily I opened the package to check before my wife's birthday. I rang to report... See more
I bought the Bonbon sterling silver, white crystal pendant with chain for my sister. I bought her the Bonbon earrings so thought she would like the matching necklace to go with them. I’m absolutely de... See more
Possibly left a review before but figure it's always good to give feedback whenever asked. I have placed 2 orders with Tresor recently having fallen in love with some pieces from the Royale collect... See more
Company details
Information provided by various external sources
Tresor Paris is a multi-award winning luxury jewellery brand, creators of the crystal phenomenon and renowned for their diamond expertise. A celebrity favourite famous for producing contemporary jewellery designs whilst maintaining luxury, elegance, glamour and timeless appeal. Tresor Paris reach a vast audience with an affordable crystal range famous for that sparkle whilst retaining diamond jewellery production ensuring the fine quality is at the heart of every dynamic collection. With a clientele of young, stylish, glamorous and successful men and women, Tresor Paris continues to thrive and grow with every new collection. This is evident in our new versatile Elixir collection. Capturing the art of personalising your jewellery using the 12 colours representing birthstone months, one can mark any special occasion with the relevant significant colour, as well as enhancing any mood or outfit. The Tresor Paris collections have graced many national and international catwalks and have reached a vast audience VIP clients and celebrities. Tresor Paris holds numerous industry accolades including: Professional Jeweller Hot 100: Industry Trailblazer, 2012 Business Big Shot, 2013 International Jewellery London 2013 - Recognising Originality and Innovation Visual Impact - Highly Commended 2013 Retail Jeweller Awards: Nominated Jewellery Brand of the Year, 2012 Nominated Jewellery Brand of the Year, 2013 Winner Marketing Campaign of the Year, 2012 Best Store Environment 2016 Shortlisted Etailer of the Year 2016 Shortlisted British Jewellers’ Association : Winner BJA Supplier of the Year, 2012 National Association of Jewellers Awards 2015 : NAJ Member of the year 2015 Shortlisted UK Retail Jewellery Awards 2016 : Best Store Environment 2016 Shortlisted
Contact info
7 Greville Street, EC1N 8PQ, London, United Kingdom
- 02033554031
- customerservice@tresorparis.com
- tresorparis.co.uk
4.3
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great experience purchasing items from …
Great experience purchasing items from Tresor. Only issue was between payment and delivery. No email to notify to say that the order had been placed and being processed.
5 December 2017
Unprompted review
Delivery arrived on time and in good …
Delivery arrived on time and in good condition.
5 December 2017
Unprompted review
There a Christmas present so not worn …
There a Christmas present so not worn them but I’m sure there good as always
2 December 2017
Unprompted review
Great Customer Service
Easy to use website. I ordered a few pairs of earings and they sent the wrong size for one pair. I called up and the lady was just so very helpful. It was not a problem and she arranged for me to receive the correct pair and was very apologetic. Excellent customer service.
29 November 2017
Unprompted review
Excellent on all accounts 5* service as …
Excellent on all accounts 5* service as always.
27 November 2017
Unprompted review
Great service
Great service. Great item shame the packaging had tresor Paris in bold lettering over it. What with it leading up to Christmas!!!!!!
26 November 2017
Unprompted review
Excellent service
Excellent service, fast delivery. Item well packaged with a gift bag included if item was to be a present. Delighted with my gold Bon Bon crystal earrings, look absolutely stunning.
25 November 2017
Unprompted review
Forgot to put house number on order so …
Forgot to put house number on order so rang to advise, staff were really friendly and helpful. Order arrived very quickly with lovely packaging and goods were exactly as expected.
21 November 2017
Unprompted review
brilliant service
ordering was easy, delivery was speedy and customer services were super helpful
21 November 2017
Unprompted review
Couldn’t ask for better service or …
Couldn’t ask for better service or product! 👌🏾
15 November 2017
Unprompted review
Quick delivery too much packaging
Recieved my 3 pairs of earings delivered in good time however packaging was excessive a pot for each pair a small velvelt pouch for each pair and a bag for each pair . it would have been greener and more convenient to put the earings in one bag as most of my packaging was recycled it would have saved money too.
Fab earings.
1 November 2017
Unprompted review
Absolutely shocking services
Absolutely shocking services. The delivery time for next day delivery was not stated so I ordered an item payed £10 yea £10! At 7pm Thursday evening and evening expecting to have my item on Friday to phone up to be told it will be Monday or Tuesday even tho I had payed for special delivery. The lady was rude did not want to help me in the slightest I said could she get me my parcel for tomorrow - Saturday and she told me yes for an extra £5. This is not exceptable. I definitely won’t be ordering again.
25 October 2017
Unprompted review
Easy to order
Easy to order, friendly staff, great packaging and lovely earrings. Will definitely be using again
10 October 2017
Unprompted review
very pleased with the service and the …
very pleased with the service and the product.
30 September 2017
Unprompted review
Excellent product
Very quick delivery of a lovely good quality product. My daughter was delighted with her present. Well packaged too. Would buy again from Tresor Paris.
3 September 2017
Unprompted review
Thank you for being so prompt with my …
Thank you for being so prompt with my order , loved the packaging inside and out , delighted with jewellery
30 August 2017
Unprompted review
Excellent service and fast delivery.
26 July 2017
Unprompted review
Excellent service
Excellent service, I made a huge error with my address believe it or not and someone from Tresor rang me asap to sort out the problem
22 July 2017
Unprompted review
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