Tribute Reviews 

303
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the online platform is extremely user-friendly, making it wonderfully easy to collect photos and video messages from family and friends for milestone events. Consumers also deeply appreciate the highly attentive support team and the professional concierge service that expertly handles editing to ensure the final video product turns out polished and memorable. However, some customers also noted occasional difficulties with uploading media files properly and expressed a desire for a wider selection of background music customization choices. A few reviewers additionally mentioned that certain participants struggled slightly with the interface, requiring extra guidance from organizers during the submission process.

What people talk about most

User experience

Reviewers mention positive feedback about user_experience, highlighting that the platform is extremely easy... See more

Product

Customers report deep satisfaction with the product, describing it as a truly beautiful and memorable gift... See more

Staff

Reviewers highlight positive aspects of staff, describing the team as helpful, patient, and accommodating... See more

Service

Consumers find service to be a positive and amazing experience. Reviewers highlight that the concierge option... See more

Customer service

People report positive experiences with customer service, noting that user support is stellar and of gold... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our kindergarten teacher unexpectedly went on leave due to an injury. We sent her a tribute to express how much we miss her. This was organizer friendly, user friendly and age appropriate since they c... See more

Rated 5 out of 5 stars

We were looking for a memorable gift for my dad’s 70th birthday and Tribute came up in my search for ideas. It was so user friendly and the customer service was great-my questions were answered quick... See more

Rated 5 out of 5 stars

This is my third time using tribute. The recipient has always really loved it. It’s easy to use the support is great. We often don’t express our appreciation, love, respect and admiration for those c... See more

Rated 5 out of 5 stars

I used the Concierge Deluxe plus Video Book option. Sending invitations was a snap, and my invitees had no trouble following the link to upload their video. We added photos which made the book even be... See more


Company details

  1. Electronics & Technology

Written by the company

Tribute makes it simple to create a group video gift that you can give on any important occasion.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(303)

62 reviews in the last 12 months

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Rated 4 out of 5 stars

70th birthday video tribute

I really enjoyed using the tribute platform to create a 70th birthday keepsake video for my husband. I could’ve never done it on my own as I am not tech savvy. I appreciate how fast my questions were answered via email. However, I would have liked a phone number to talk to someone directly to answer my questions. I didn’t fully understand during the process if I was responsible for the editing or if the company was going to do it for me. Now that I’ve used the platform once and fully understand the process, I would definitely use tribute again in the future. I appreciate how they sent out reminders to people about submitting their videos. This is very helpful as people are very busy in life. The final product was fantastic and my husband was blown away and blessed!

25 June 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing platform

What an amazing platform. We used Tribute for my parents 50th Wedding Anniversary. It was truly a blessing to see it all come together. We were able to get tributes from family all over the world who couldn’t attend.

27 June 2025
Unprompted review
Rated 2 out of 5 stars

Quality is poor - no editing was done

I had people upload videos as well as photos. Bought the concierge service for editing the video. Concierge service did nothing but stitch together videos and photos in the order that they were added - no attempt to edit anything occurred. I am very disappointed in the video and my experience with this company. My 15 yr old grandson would have done a much more professional job.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Gift Idea

This was an all-round great experience. The tools Tribute provides makes it easy to coordinate with all different users through many mediums (text, email etc). I did a graduation gift for my daughter and she loved it. The support team were responsive and helpful. Would highly recommend.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Flexible

I appreciated that we didn’t get spammed to push us to close out our account. We closed out when we were ready and my son really enjoyed the digital book! ❤️

30 May 2025
Unprompted review
Rated 4 out of 5 stars

Easy and fun to use

This was super easy to do for my company. The customer care support was exceptional and helped me every step of the way

26 May 2025
Unprompted review
Rated 5 out of 5 stars

70th birthday tribute was easy and fun.

This was an easy way to celebrate a significant birthday and was great because we capture people who cannot attend. This is the 3rd or 4th one I have done. I had an issue with the picture for the invite. The online resolved it quickly. Thank you

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

First of all, this is a fantastic idea! Our daughter actually found Tribute online and thought this would be a special memento for the upcoming birth of their first child.

She thought it would be a grand idea (because our extended family is spread across several states) to have family and friends read a short children's book (that they purchased) for their video contribution.

I contacted customer support and they have been beyond wonderful. From saying "yes" to the idea, to helping me help others with uploading...sometimes more than once! Friendly, courteous and responsive.

The whole process of contacting people can be made easy if you choose to have Tribute do the invitation emails and reminder emails.
I did not choose to go this route, but it would have been a time saver!

Once we had gotten all of the contributions, the Concierge Team took over to edit and streamline. I had a last minute change that customer support helped me get to the editing team, and it was PERFECT.

The hardest part of this whole process is getting friends and family to actually video themselves! Tribute makes everything easy.

Customer support was polite, friendly and very helpful. I sometimes contacted them multiple times about the same issue and each time I was treated kindly. I think they should get a raise!

The Concierge Team as well. 😊 Very happy.

We are waiting for the final product to be shipped to my daughter and son-in-law, but I know it's going to be a very special video for our newest granddaughter! ❤️

18 May 2025
Unprompted review
Rated 5 out of 5 stars

The perfect gift!

The concierge service was quick to respond and so helpful in a seamless project that resulted in an incredibly meaningful gift. Thank you!

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful Experience & Amazing Support

I've made four Tribute videos for milestone birthdays and each one has been incredibly meaningful and easy to create. The platform is intuitive, and the final videos are always heartfelt and memorable. Their customer service is quick, efficient, and super helpful — truly a joy to work with. Highly recommend for any special occasion!

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent platform, excellent team!

I had an amazing experience using this platform and working with the Tribute team to create a meaningful, curated video for my wife's 40th birthday. The process was easy and all of the Tribute staff I interacted with were very responsive, helpful, and kind.

7 May 2025
Unprompted review
Rated 1 out of 5 stars

Video glitches

The video glitches and does not load up properly! Awaiting a response from the support team. Some people had difficulty uploading photos. Beware the concierge service! I chose it because I felt they would do a better job than me at editing (marginally better, not worth $99. They put in music and added an additional slide at the end per my request, but did not boost the sound enough
on the quieter videos.) The whole customer service interface is extremely frustrating. They do not reach out to you, and you have to be monitoring the site to see if any edits are being done and to see any comments they leave. There is no one person to contact regarding any issues with your tribute if there is a problem.

16 April 2025
Unprompted review
Rated 4 out of 5 stars

Great to use for a large group of people!

Tribute was great with sending out to a large group of people with different schedules and timelines. I like that people can upload photos and videos. The only trouble we seemed to have is once the video was completed- it seemed to be hard to view for people. There was a lot of spinning looked like it was trying to upload the clips? This happened to multiple users, so I’m not sure if it was a service issue or media platform? We had to keep refreshing the video to show the person who it was made for. However, the ease of sending it out to people was great.

11 April 2025
Unprompted review
Rated 3 out of 5 stars

SO MANY BUGS

This is the 6th time I've used your platform to make a tribute.. every time I'm hoping you'll be fine tuning to make improvements, but there are still SO MANY BUGS! You need to hire a new UX team, stat, and do a comprehensive overhaul. From certain files not being able to upload, to the Trims not matching the preview to the final copy, amongst many others. Get it together please.

9 April 2025
Unprompted review

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