Order 8367111 on 18th May 2023 - Ordered a Nokia Fastmile 5G router, arrived promptly, great. Until it recently stopped working that is, and contacted the Tribz support email address. No resp... See more
Company replied
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Order 8367111 on 18th May 2023 - Ordered a Nokia Fastmile 5G router, arrived promptly, great. Until it recently stopped working that is, and contacted the Tribz support email address. No resp... See more
Company replied
I'd not heard of Tribz before, so was a little hesitant placing an order. I however need not have worried - great value, quick dispatch & very responsive (Kavi). The router labelled as 'Pristine' look... See more
Company replied
Bought a router from them and couldn't get it to work being user error rather than the hardware. They had the router back and issued a full refund immediately upon receipt of return. Sometimes thin... See more
Fast delivery of our router, then when we needed help, Sam went above and beyond to assist us setting it up. His knowledge was first class and his ability to explain in layman’s terms was both inspi... See more
Written by the company
tribz - carefully curated collections for curiously conscious consumers, by a collective of eclectic, eccentric & always ethical entrepreneurs. sustainably stylish selections guaranteed to be planet positive & pocket friendly. everything from plant based supplements to pre-loved tech.
welcome to the tribe and thanks for your support! We really appreciate it!
25 Dalmeyer Road, NW10 2XA, London, United Kingdom
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Bought a second hand 5g router from them. Very helpful and thoughtful in information provided with the router. The router was missing the SIM tray and they were very quick to send me three of them. I did have to clean the product up a bit and re-connect a ribbon that had come loose, but is now working very well. Bye bye Virgin Media.
Excellent Company with Super Excellent Service. Kudos to Sam and team for being so honest and trustworthy. Coming for more purchases and recommending you to all my friends, family and colleagues. Thanks so much guys. Really appreciate it. Ali
Really happy with the router, internet is working perfectly. Really happy.
Would recommend.
Happy purchaser. Always helped me with any issues. Router works a charm in my properties and highly recommend this company
Very good, ordered a few routers now and had one problem and they sent a power cable out , perrfect
Communication was great from start to finish..
Sam is a pleasure to talk to and helps you out step by step if you have any issues
100% I will use Tribz again when I require anything..
Great customer service from two very knowledgeable guys fantastic deal on the Nokia 3.2 router quick delivery and product was as described. I now have 5g WiFi in the whole house runs like a dream . And knocks my old WiFi from sky out of the ball park. 😀 I can definitely recommend this company and will use again. One week on and with speeds over 700 could not ask for better
Very nice service, the guys are very responsible and I got very good after sales communication with them.
The description was honest and very accurate, it arrived on time and works the way described. In fact it works slightly better than expected. So i am very happy with my purchase.
I had issues with connectivity to a router, Upon contacting customer support I returned and received a new router promptly. I had the same issue with this, issue I believe was nothing to do with faulty router or any negligence from company side. I got on a call with Sam and once we couldn't figure out the issue together he offered an upgraded router free of charge which again was promptly delivered and now all running correct. A great company to deal with. Issues happen that are no ones fault and the way these guys went above and beyond to remedy I would have no hesitation buying again, in fact they would be my go to.
Can’t get into the router. Did send email not had a response back. Let’s see if they respond.
I posted an earlier, less than flattering, review when I was frustrated by the lack of response from Tribz, but once they picked up on my complaint, they acted very promptly to remedy matters. I'd be happy to deal with them again and I'd happily recommend them.
John
Good, friendly service. Part of the order was forgotten, but after contacting support was immediately rectified.
Fast delivery of our router, then when we needed help, Sam went above and beyond to assist us setting it up. His knowledge was first class and his ability to explain in layman’s terms was both inspiring and informative. We then had issues with the original router and on calling Tribz they sent a replacement within 24 hours.
Would highly recommend Tribz and they will definitely be our go to company for any future needs. Cannot say how impressed we were with Sam and the service provided by Tribz.
WiFi device didn't work. Initially, company helpful but failed to resolve problem- and all went quiet. Finally, received refund but disappointing customer service.
Order 8367111 on 18th May 2023 - Ordered a Nokia Fastmile 5G router, arrived promptly, great. Until it recently stopped working that is, and contacted the Tribz support email address.
No response at all.
Beware, this retailer only provides 6 months warranty on these used tech goods and seems like they are not in the slightest interested if/when after 9 months it spontaneously ceases to function.
Not exactly the "planet positive choice" that it states on the provided setup documentation, as the unit is now useless e-waste.
Not only that, but this model was end-of-life before Tribz re-sold it (Nokia no longer supports this Fastmile gateway, it's obsolete and the last firmware update was released in October 2022).

Reply from tribz
Prompt delivery and excellent help in setting up G5 router. Highly recommend this retailer.

Reply from tribz
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