Order 8367111 on 18th May 2023 - Ordered a Nokia Fastmile 5G router, arrived promptly, great. Until it recently stopped working that is, and contacted the Tribz support email address. No resp... See more
Company replied
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Order 8367111 on 18th May 2023 - Ordered a Nokia Fastmile 5G router, arrived promptly, great. Until it recently stopped working that is, and contacted the Tribz support email address. No resp... See more
Company replied
I'd not heard of Tribz before, so was a little hesitant placing an order. I however need not have worried - great value, quick dispatch & very responsive (Kavi). The router labelled as 'Pristine' look... See more
Company replied
Bought a router from them and couldn't get it to work being user error rather than the hardware. They had the router back and issued a full refund immediately upon receipt of return. Sometimes thin... See more
Fast delivery of our router, then when we needed help, Sam went above and beyond to assist us setting it up. His knowledge was first class and his ability to explain in layman’s terms was both inspi... See more
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tribz - carefully curated collections for curiously conscious consumers, by a collective of eclectic, eccentric & always ethical entrepreneurs. sustainably stylish selections guaranteed to be planet positive & pocket friendly. everything from plant based supplements to pre-loved tech.
welcome to the tribe and thanks for your support! We really appreciate it!
25 Dalmeyer Road, NW10 2XA, London, United Kingdom
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My name is Catalin and recently crossed roads with the Tribz. guys...Never in my life i had a better custumer service,the amount of patience and wilingness towards customer satisfaction is out of this world.Without going into details,Sam,the best human being i've met in a long time,did everything possible to change the outcome of my problem,sparing no effort,doing far more than he should've and he's assistance streched over couple of months.I mean,who does that nowadays?LEGENDS...If this guys have something that you need,GO FOR IT,you will NOT regret it.I cant thank you enough Sam,you're a great man,you give us hope about humanity.

Reply from tribz
Kavi was very helpful and advised a lot. It was a shame the product wasn’t for us but Tribz were brilliant. Highly recommend.

Reply from tribz
First-time buyer with a great experience. Would love to come back.

Reply from tribz
Tribz community is very cooperative.
I was afraid to buy from them before, I have contact them, chat for long time without them tired of me Until I found myself already bought Nokia Fastmile. Their shipment was very fast. The description of item is clearly open.

Reply from tribz
A great personal customer service. Nothing was too much trouble we evaluated and tested Nokia mobile routers and tried fine tuning them with various system tweaks and different SIM cards.
Took me a few days to decide to order from here. Wondered if it was a real tech supplier. Well, it is. I assume they are quite new but the whole experience was brilliant. Good price. Excellent speed of delivery. And the customer service is off the charts. Sam answers chat enquiries at all times of day and night. I'm sure this personal level of service can't last forever but enjoy it while it does. Very happy to recommend this great company and wish them lots of luck in the future.

Reply from tribz
I really can’t recommend Tribz any more. We live in an old listed building which doesn’t have fibre despite being in the centre of a city. Our 4G router got speeds of 0.5mbps and constantly dropped out, so we decided to try a 5G router and went for the Nokia FastMile. Due to us choosing a cheap provider we had a few issues with the set up and Sam’s customer service literally could not have been better - he spent hours on the phone helping us sort it out and clearly takes a lot of pride in his work. Now we’ve got a consistent stable internet connection with speeds of 100-200mbps (and if we went with the actual network provider I’m sure we’d get much faster but this is cheap and does us perfectly for now). Thanks again Sam!
Tribz's services are good and quick delivery, reuse concepts are great for the environment.
After three months of regular use and coming back to writing a review of my experience, the product is brilliant and exceeds my expectations, saving money for long-term no-contract broadband service, stable with 5G signal and easy to install at outdoor locations myself.
Really good customer service I'm helping set up the wireless router. The guys, Sam i think it was, was very patient and went through all my questions, despite me needing to call up several times!
Good after sales service. Sam is really helpful to solve my problem and even replace the item for me to verify the issue.
Brilliant company to deal with, very good prices, quick delivery and nicely packaged too. I'll 100% use again.
Great service great price great 5G router doubled my broadband speed overnight. Will definitely use Tribz again
Five star service and ongoing support. Above and Beyond anything we have experienced elsewhere. Highly recommend company.
I purchased a Nokia 5G router from Tribz and I needed some help to sort out an issue related to the mobile network in my locality. Sam at Tribz is highly knowledgeable and couldn’t have been more helpful in working with me to devise a solution. First class service - thoroughly recommended.
Good advice before purchase. Good price for an excellent product. Great customer support enabled optimisation of set up and maximizing performance.

Reply from tribz

Reply from tribz
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