TriNet Reviews 189

Coming from a small, in-house HR department and back-office, the transition was smooth but with some cultural shock. You can never anticipate everything but no surprises. Great team, both the transition team and the regular team. Once we were settled in and our employees were use to the system and programs, we've had no issues. Makes our company so much more professional to new hires. Saves the back-office a lot of time.

I have had nothing but great experience with TriNet. We moved over from another PEO because TriNet was more affordable and offered a variety of insurance options. I was not expecting such great customer service! Whenever I contact anyone on my HR Support Team, they respond within 24 hours, listen to my questions/concerns, and address them thoroughly and with sensitivity. What more could you want from an HR benefits provider?

Easy to use online tool
The best client service associate: Diana Ekeren and the human capital consultant Craig Bauer!

We have only worked with a few PEO's and TriNet meets and/or exceeds our needs. We have reviewed other PEO's and services but we have found none that match what TriNet offers a small business.

TriNet has met our needs in every way and then some. I'd like to commend our Client Services Associate (Jessica Strauss) and our Human Capital Consultant (Rosalind Hooper). Their service is efficient, thorough, timely and most of all, spectacular!

Very Happy with TriNet and their support.........................

Tri-net is a great company that I have always received great service from. Very professional.

I appreciate the customer Service, never have issues talking or email my team, the are responsive and helpful. Alicia and Sandra

Always responding to the company needs.
Leah

This company is great to work with. My client advisor, Karen Beck is just spot on; always if I have any questions is there to answer right away. And if there are some issues that come along, she is always there with keeping me updated about things
I would recommend to anyone who asked about this company, to seriously give thought to trusting in them.

Saved us a lot of money in health insurance. Online website was very easy to use and it was very easy to transition to their platform.

As a start up firm we used a different payroll company when we started which was a disaster then we were introduced to TriNet and it changed everything. Best client service teams in the business.

The only thing we have reservations about is the time keeping system through StratusTime. It doesn't communicate with the TriNet portal. They have said they are developing their own internal timekeeping system. Once they do, we will have no reservations.

Made wonderful through interactions with Sophie

Trinet platform and support team are very helpful. I think that the reporting module can be improved some.
Thanks!

TriNet has always been helpful and courteous when any situation has come up that we need help with!

Our managers don't always receive alerts when their employees request PTO. Additionally, the proxy set for the managers doesn't receive a copy. These issues were reported in June 2015 and still continue to be an issue. This is why companies use TriNet, as a main function, you would think PTO would be fine tuned.

We have partnered with TriNet for 4 years and have been extremely pleased with their services and the people we have worked with. TriNet has met all of our needs and always displays professionalism in how they conduct themselves. We would recommend them to anyone looking for a business partner that can provide all needed Payroll/Benefit/HR services in support of your company.