This is our sixth Tripmaster trip. We have had consistently great experiences. There's never been any issues with flights or hotels. The variety of hotel and air options makes booking incredibly flexi... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Tripmasters was easy to use and helped us book an incredible vacation! The website was easy to navigate and easy to change hotels, destinations, etc. Pricing was also excellent! It’s our second Europe... See more
Company replied
This is our second Tripmaster planned and experienced vacation. Everything went extremely well. Not one single issue. 100% perfect. Highly recommend this outfit especially for more exotic destinations... See more
Company replied
I always leave my traveling plan in Tripmasters hand, that is how much I trust the company, and I started many years ago, twice a year, mostly traveling outside the USA. I only need to give it the tim... See more
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Company details
About Tripmasters
Written by the company
Since 1984, Tripmasters has been a leading online travel agency, offering flexible, affordable, and convenient travel solutions. Whether you're planning a European adventure, a South American tour, a romantic getaway, or a luxury escape, our user-friendly online platform ensures an efficient booking experience.
By leveraging cutting-edge technology and deep industry expertise, Tripmasters ensures a hassle-free booking experience while offering exceptional value. Their extensive network of trusted travel partners and curated quality hotels enables them to deliver high-quality accommodations, convenient flight options, and thoughtfully selected experiences tailored to individual preferences.
With an extensive selection of Europe travel packages, you can visit iconic cities and hidden gems in countries such as Italy, France, Greece, and Germany, to name a few. If you dream of an adventure in Central America, the Costa Rica Guided tours deliver immersive experiences in richly diverse landscapes. For travelers eager to discover Asia and South Pacific, Tripmasters provides exciting options in Japan, Thailand, China, Indonesia, India, Australia, and New Zealand, offering cultural experiences and historic sites. The Caribbean and Mexico are also popular choices with packages to Jamaica, the Dominican Republic and Mexico’s sun-kissed resorts. Start your journey today and experience the world your way with Tripmasters!
Our Mission and Values
Written by the company
- Our Mission:
- We're here to create customers who love us, so much so they keep coming back and tell everyone they know. This success empowers us to support our team and make a real difference for others.
- Our Values:
- • Continuous Improvement: We believe in constantly enhancing our products and services. • Integrity: We are honest in all our dealings with customers, employees, and partners. • Purpose-Driven: We believe our business has a higher calling than just profit. • Employee Well-being: We invest our success back into our team, continuously improving their lives. • Global Impact: We are committed to increasing our contributions to UNICEF and Children Incorporated, supporting children in disadvantaged communities worldwide.
Why Tripmasters?
Benefits
Expertly Crafted Multi-Destination Itineraries
You're in control of creating a multi-destination itinerary. Many flights, hotels, and transportation options are available to choose from.
Fast, Flexible & Easy Online Booking
Our online booking platform makes it easy to find and book your dream vacation in just a few clicks. With flexible payment options you can book with confidence.
Great Deals and Prices
Get the best value for your money with our competitive prices and exclusive deals on a variety of travel packages.
Dedicated Customer Service team
Our dedicated customer service team is available to assist you with any questions or concerns you may have before, during, and after your trip. 7 Days a Week from 8 AM to Midnight ET.
Contact info
8730 Georgia Ave Suite 600B, 20910, Silver Spring, United States
- 1-202-349-7579
- tripmasters.com
Private Affordable Stress Free Trips
4.8
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Europe first timer
Communication was very good. Hotel and train transportation arrangements were perfect. This made this part of our first trip to Europe worry free. Definitely will use Tripmasters again.
16 May 2026
Reply from Tripmasters
Dear Paul,
Thank you so much for your wonderful feedback! We are delighted to hear that your first trip to Europe was a smooth and worry-free experience, and that the communication, hotels, and train arrangements met your expectations.
It was truly a pleasure being part of such a special trip, and we look forward to helping you plan many more adventures in the future!
Warm regards,
TripMasters Inc.
Booking the trip was easy
Booking the trip was easy. There were plenty of flight and hotel options.
21 May 2026
Reply from Tripmasters
Dear Customer,
Thank you so much for your kind feedback! We are delighted to hear that you found the booking process easy and enjoyed the variety of flight and hotel options available.
We truly appreciate your trust and hope to help you plan another wonderful trip in the future!
Warm regards,
TripMasters Inc.
Good job
All events worked as planned.
Tickets and transfers were on time, as requested.
All but one of the accommodations (roads) were good to great.
We had our own input throughout the booking process.
19 May 2026
Reply from Tripmasters
Dear Henry,
Thank you so much for your kind feedback! We are delighted to hear that your trip went smoothly and that you enjoyed the flexibility of customizing your vacation experience.
We truly appreciate your trust and look forward to helping you plan another great trip in the future!
Warm regards,
TripMasters Inc.
It's as if TM can read my mind
It's as if TM can read my mind. They book me great fares at good times with adequate time to change planes, no pressure. The hotels are three stars, but good ones. And always located where I want to be!
22 May 2026
Reply from Tripmasters
Hi Randy!
Thank you so much for your wonderful feedback! We absolutely loved your comment about us “reading your mind”, that truly made us smile!
We are delighted to hear that the flights, hotel selections, and locations have been such a great fit for your travel style. Creating smooth and stress-free vacations is exactly what we strive for, so it means a great deal to know we are getting it right.
For future trips, please also keep in mind that our packages are fully customizable, so you can always upgrade or change your hotel selections to better match your preferences and travel needs.
Thank you again for your trust, and we look forward to helping you plan many more memorable adventures ahead!
Sincerely,
TripMasters Inc.
Great site…
This was our first time using Tripmasters. It was easy to use and they were available to help if you had any questions. Our trip was great. No issues and we will definitely use Tripmasters again.
10 May 2026
Reply from Tripmasters
Dear Glenda,
Thank you so much for sharing your experience! We are delighted to hear that your first trip with us went smoothly and that our team was able to assist whenever needed.
We truly appreciate your trust and look forward to helping you plan many more wonderful vacations in the future!
Warm regards,
TripMasters Inc.
Every experience is a home run!…
We have made multiple trips to Europe and South America with Tripmasters, and each one has been flawless. We wouldn’t consider booking future vacations through any other agency.
26 May 2026
Reply from Tripmasters
Hi Ronald!
Thank you so much for your continued trust and loyalty! We are truly honored to have been part of your travels through Europe and South America, and we are delighted to hear that each experience has been a great one.
Your kind words mean a great deal to us, and we look forward to helping you create many more wonderful memories in the future!
Warm regards,
TripMasters Inc.
We had a great experience with the…
We had a great experience with the various accommodations. Staff was effective in answering questions and making arrangements for us. Highly recommend and will use again.
20 May 2026
Reply from Tripmasters
Hi Vien,
Thank you so much for your kind words! We are delighted to hear that you had a great experience and that our team was able to assist you throughout your trip.
We truly appreciate your recommendation and look forward to helping you plan another wonderful vacation in the future!
Warm regards,
TripMasters Inc.
The package price was great with hotels…
The package price was great with hotels exceeding expectations. Appreciated the updates leading to the vacation.
22 May 2026
Reply from Tripmasters
Hi Stephen!
Thank you so much for your kind feedback! We are delighted to hear that you found the package to be a great value and that the hotels exceeded your expectations.
It was truly a pleasure assisting you with your travels, and we hope to help you plan another wonderful vacation in the future!
Warm regards,
TripMasters Inc.
No surprises
No surprises. Everything worked. Easy as pie. Remember to look for ground transportation.
17 May 2026
Reply from Tripmasters
Dear Customer,
Thank you for your feedback! We’re delighted to hear everything went smoothly and that you had an easy, enjoyable experience.
We truly appreciate your support and look forward to helping you plan another trip in the future!
Kind regards,
TripMasters Inc.
The hotel in Santiago was fantastic
The hotel in Santiago was fantastic, and we are very happy with the service and value you provided us. I will definitely use Tripmasters in the future.
You’re communication was top notch
24 May 2026
Reply from Tripmasters
Hi Byron!
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your hotel in Santiago and were happy with the service and value provided throughout your trip.
We truly appreciate your kind words and look forward to helping you plan another amazing journey in the future!
Warm regards, TripMasters Inc.
It was another fantastic trip
It was another fantastic trip. Tripmasters once again did a fantastic job with everything! We had 6 in our party so we had 2crooms in each city. We didn't have any problems until the airline cancelled our flight from Luxembourg to Frankfort. We had to take an earlier flight. It was not their fault it was the airline because fuel prices were way up. Tripmasters let us know asap and had us change our flight.
16 May 2026
Reply from Tripmasters
Dear Kevin,
Thank you so much for sharing your experience! We’re delighted to hear that you had another fantastic trip and that everything went smoothly overall for your group.
While airline schedule changes can certainly be stressful, we’re glad our team was able to notify you quickly and assist with the necessary flight changes.
We truly appreciate your continued trust in Tripmasters and look forward to helping you plan many more memorable vacations!
Kind regards,
TripMasters Inc.
Everything was perfectly planned and…
Everything was perfectly planned and exactly as advertised. Customer service was fast, friendly and very supportive!
16 May 2026
Reply from Tripmasters
Hi Michael!
Thank you so much for your wonderful feedback! We’re thrilled to hear that everything went smoothly and met your expectations.
It’s especially rewarding to know our customer service team was able to provide fast, friendly, and supportive assistance throughout your experience.
We truly appreciate your kind words and look forward to helping you plan another amazing trip in the future!
Sincerely,
TripMasters Inc.
Reply from Tripmasters
Dear Caroline,
Thank you for your kind feedback! We’re delighted to hear that you found the process easy and the information helpful in making your travel choices.
We truly appreciate your support and look forward to assisting you again in the future!
Kind regards,
TripMasters Inc.
Everything was great
Everything was great: good flight options, hotel was nice, all was in line. This is probably the 7th Tripmasters trip I’ve taken and I’ve never had any issues! The booking process is awesome - I have the option to select my flight itinerary and hotel, and the options are MANY!
14 May 2026
Reply from Tripmasters
Hi Klaudia,
Thank you for sharing your experience with us! We’re so glad to hear that everything met your expectations and that you continue to enjoy the flexibility and variety offered through our booking process.
Your loyalty and kind words truly mean a lot to our team. We appreciate you choosing us time and time again, and we look forward to helping you plan your next adventure!
Sincerely,
TripMasters Inc.
I always leave my traveling plan in…
I always leave my traveling plan in Tripmasters hand, that is how much I trust the company, and I started many years ago, twice a year, mostly traveling outside the USA. I only need to give it the timeline, where to go, and it always come out great! One great thing from the company is the Tripmasters’s app, where you can find all the vouchers and nearby sightseeing. I feel like it’s traveling with me with all the emails reminders. Looking forward to our fall trip in October!
21 May 2026
Reply from Tripmasters
Hi Anh!
Thank you so much for your continued trust and loyalty over the years! We’re thrilled to hear that we have consistently helped make your travels smooth and enjoyable. It’s also wonderful to know that the app and travel reminders have been helpful throughout your journeys.
We truly appreciate your kind words and look forward to being part of your next adventure this October!
Kind regards,
TripMasters Inc.
Trip went off exactly as planned.
21 May 2026
Reply from Tripmasters
Dear Michael,
Thank you for your feedback! We’re delighted to hear your trip went exactly as planned.
We appreciate you choosing Tripmasters and look forward to helping you plan your next getaway!
Best regards,
TripMasters Inc.
Communication was not great
Communication was not great. Would some times take days to get questions answered
21 May 2026
Reply from Tripmasters
Dear Edward,
Thank you for your feedback. We’re sorry to hear that the communication did not meet your expectations and understand how important timely responses are when planning a trip.
Your comments are appreciated and will be shared with our team for further review.
Thank you for choosing Tripmasters, and we hope to have the opportunity to provide you with a smoother experience in the future.
Kind regards,
TripMasters Inc.
Always use Tripmasters!
This is my third trip to Europe using Tripmasters. It was perfect! I tell everyone that this is the way to plan travel. The flights and hotels were perfect, and the transition from one city to another seamless. I will always use Tripmasters when planning vacations around the world!
21 May 2026
Reply from Tripmasters
Hi Katherine!
Thank you so much for your amazing feedback and for choosing Tripmasters for your European adventures time and time again! We’re thrilled to hear that your trip was perfect and that your flights, hotels, and city-to-city transitions all went seamlessly.
Your continued trust and recommendations mean the world to us. It’s truly rewarding to know that we’ve helped make your travel planning easier and your vacations more enjoyable.
We look forward to helping you create many more unforgettable journeys around the world!
Sincerely,
TripMasters Inc.
Perfect trip
This is our second Tripmaster planned and experienced vacation. Everything went extremely well. Not one single issue. 100% perfect. Highly recommend this outfit especially for more exotic destinations where tourism is not as routine. We will be booking with them again next year.
20 May 2026
Reply from Tripmasters
Dear Henry,
Thank you for your incredible review and for trusting us with your vacations once again! We’re delighted to hear that everything went smoothly and that your trip was a perfect experience from start to finish.
Your recommendation means so much to us. We work hard to make every journey seamless and memorable, and it’s wonderful to know we delivered that for you.
We truly appreciate your continued support and can’t wait to help you plan another amazing adventure next year!
Kind regards,
TripMasters Inc.
Everything was great
Everything was great! The locations, and the services at hotel Gran Brizo in Buenos Aires, and Hilton at Copacaba, were were excellent! Tripmaster is one of the best travel company!
11 May 2026
Reply from Tripmasters
Hi Gloria!
Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful experience and enjoyed both your destinations and hotel stays.
Your feedback means a lot to us, and we’re honored to be considered one of the best travel companies. We look forward to helping you plan another amazing getaway soon!
Warm regards,
TripMasters Inc.
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