This is our sixth Tripmaster trip. We have had consistently great experiences. There's never been any issues with flights or hotels. The variety of hotel and air options makes booking incredibly flexi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Tripmasters was easy to use and helped us book an incredible vacation! The website was easy to navigate and easy to change hotels, destinations, etc. Pricing was also excellent! It’s our second Europe... See more
Company replied
This is our second Tripmaster planned and experienced vacation. Everything went extremely well. Not one single issue. 100% perfect. Highly recommend this outfit especially for more exotic destinations... See more
Company replied
I always leave my traveling plan in Tripmasters hand, that is how much I trust the company, and I started many years ago, twice a year, mostly traveling outside the USA. I only need to give it the tim... See more
Company replied
Company details
About Tripmasters
Written by the company
Since 1984, Tripmasters has been a leading online travel agency, offering flexible, affordable, and convenient travel solutions. Whether you're planning a European adventure, a South American tour, a romantic getaway, or a luxury escape, our user-friendly online platform ensures an efficient booking experience.
By leveraging cutting-edge technology and deep industry expertise, Tripmasters ensures a hassle-free booking experience while offering exceptional value. Their extensive network of trusted travel partners and curated quality hotels enables them to deliver high-quality accommodations, convenient flight options, and thoughtfully selected experiences tailored to individual preferences.
With an extensive selection of Europe travel packages, you can visit iconic cities and hidden gems in countries such as Italy, France, Greece, and Germany, to name a few. If you dream of an adventure in Central America, the Costa Rica Guided tours deliver immersive experiences in richly diverse landscapes. For travelers eager to discover Asia and South Pacific, Tripmasters provides exciting options in Japan, Thailand, China, Indonesia, India, Australia, and New Zealand, offering cultural experiences and historic sites. The Caribbean and Mexico are also popular choices with packages to Jamaica, the Dominican Republic and Mexico’s sun-kissed resorts. Start your journey today and experience the world your way with Tripmasters!
Our Mission and Values
Written by the company
- Our Mission:
- We're here to create customers who love us, so much so they keep coming back and tell everyone they know. This success empowers us to support our team and make a real difference for others.
- Our Values:
- • Continuous Improvement: We believe in constantly enhancing our products and services. • Integrity: We are honest in all our dealings with customers, employees, and partners. • Purpose-Driven: We believe our business has a higher calling than just profit. • Employee Well-being: We invest our success back into our team, continuously improving their lives. • Global Impact: We are committed to increasing our contributions to UNICEF and Children Incorporated, supporting children in disadvantaged communities worldwide.
Why Tripmasters?
Benefits
Expertly Crafted Multi-Destination Itineraries
You're in control of creating a multi-destination itinerary. Many flights, hotels, and transportation options are available to choose from.
Fast, Flexible & Easy Online Booking
Our online booking platform makes it easy to find and book your dream vacation in just a few clicks. With flexible payment options you can book with confidence.
Great Deals and Prices
Get the best value for your money with our competitive prices and exclusive deals on a variety of travel packages.
Dedicated Customer Service team
Our dedicated customer service team is available to assist you with any questions or concerns you may have before, during, and after your trip. 7 Days a Week from 8 AM to Midnight ET.
Contact info
8730 Georgia Ave Suite 600B, 20910, Silver Spring, United States
- 1-202-349-7579
- tripmasters.com
Private Affordable Stress Free Trips
4.8
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Planning a vacation with Tripmasters is easy!
Planning a vacation with Tripmasters was easy. There are so many different ways to configure a vacation to ensure that all points of interest can be easily visited and enjoyed. The agents on their chatline are efficient and effective.
1 May 2026
Reply from Tripmasters
Dear J & B,
Thank you so much for your wonderful feedback! We’re delighted to hear that planning your vacation with us was easy and enjoyable. It’s great to know that our flexible itinerary options helped you create the perfect trip and that our chat support team provided efficient assistance along the way.
We truly appreciate you choosing Tripmasters and look forward to helping you plan many more memorable vacations in the future!
Kind regards,
TripMasters Inc.
Tripmasters was the best
Tripmasters was the best. They made everything so easy I was amazed after using other agencies. Can’t wait to take another trip and use them again. Highly recommend them.
10 May 2026
Reply from Tripmasters
Hi Jane,
Thank you so much for your wonderful feedback.
We are thrilled to hear that your experience with us was smooth and enjoyable, and that we were able to make your trip planning easier for you. Your kind words and recommendation truly mean a lot to our team.
We can’t wait to help you plan your next adventure and look forward to assisting you again in the future.
Warm regards,
TripMasters Inc.
Reply from Tripmasters
Hi Isabelo,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you found your trip well organized and enjoyed the hotel selections.
We look forward to assisting you again with your future travel plans.
Warm regards,
TripMasters Inc.
I like the package deals and the hotels…
I like the package deals and the hotels were good and pretty centrally located.Could have been given more info on airlines, one had only one personal item and had to check a carryon at a cost.
14 May 2026
Reply from Tripmasters
Dear Susan,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you enjoyed our package deals and that you were pleased with the hotels and their central locations.
We also appreciate your comments regarding the airline baggage information. Please note that baggage policies and allowances are generally included in the flight vouchers and travel documents provided prior to departure. However, as baggage allowance varies depending on the fare type, we also recommend contacting the airline directly before travel to confirm the most accurate and up-to-date baggage information.
Your feedback is truly valuable to us, and we will certainly take your comments into consideration as we continue working to improve our customers’ experience.
We hope to have the opportunity to assist you again with your future travel plans.
Warm regards,
TripMasters Inc.
Tripmasters made it easy!
Tripmasters was so easy to use, helpful -with the ability to call and ask questions, and our trip was fantastic! All of the hotels, tours, trains, flights were as planned and without any difficulty. Would use Tripmasters again!
26 April 2026
Reply from Tripmasters
Hi Laura!
Thank you for your wonderful feedback! We’re so happy to hear everything went smoothly and that you found the planning process easy and helpful. It’s great to know all the details of your trip came together as expected.
We truly appreciate your support and look forward to helping you plan your next adventure!
Warm regards,
TripMasters Inc.
Reply from Tripmasters
Dear Carl,
Thank you for your kind feedback! We’re so glad you enjoyed your European adventure and that the transportation, hotel quality, and locations all helped make the trip even more enjoyable.
We hope to help you plan your next journey soon!
Kind regards,
TripMasters Inc.
Tripmasters is consistently awesome at…
Tripmasters is consistently awesome at planning trips. The platform is easy to use and gives us great options. I recommend the site to everyone.
9 May 2026
Reply from Tripmasters
Dear Susan,
Thank you so much! We’re really glad you’ve had such positive experiences with us and that you find our site easy to use.
It means a lot that you recommend us to others; we truly appreciate it!
Warm regards,
TripMasters Inc.
Everything went PERFECTLY!
Everything on the itinerary absolutely went off without a hitch. All reservations were exactly as I wanted, drivers showed up on time, and communication was perfect. I don't think this could have gone more seamlessly. Incredible experience. I will definitely use Tripmasters again!
8 April 2026
Reply from Tripmasters
Dear Dil,
Thank you for sharing your experience! We’re so happy to hear every part of your trip went smoothly and exactly as planned. It means a lot to know our team helped make your vacation seamless and stress-free.
We truly appreciate your support and look forward to helping you plan another amazing getaway!
Kind regards,
TripMasters Inc.
Reply from Tripmasters
Dear Adrienne,
Thank you so much! We’re glad the process was seamless and convenient for you. Your support means a lot to us!
Warm regards,
TripMasters Inc.
Love the website and the ability to…
Love the website and the ability to customize your vacation.
15 April 2026
Reply from Tripmasters
Hi Dan!
Thank you for your kind words! We’re so happy you enjoyed the experience of planning your trip through us and found the process easy and flexible.
We truly appreciate your feedback and look forward to helping you plan another great trip!
Best regards,
TripMasters Inc.
Very good excellent service
4 May 2026
Reply from Tripmasters
Dear Greta,
Thank you for your kind feedback. We’re happy to know you had a very positive experience with our service and appreciate you taking the time to share it.
We look forward to the opportunity to assist you again in the future.
Best regards,
TripMasters Inc.
Reply from Tripmasters
Dear Debra,
Thank you for your feedback. We’re pleased to hear you had a positive experience and appreciate your support.
We look forward to the opportunity to assist you again in the future.
Best regards,
TripMasters Inc.
Everything went as planned
Everything went as planned. Hotels met or exceeded our expectations. Only hiccups were tighter than expected connections, but those were out of the control of Tripmasters.
16 April 2026
Reply from Tripmasters
Dear Luis,
Thank you for your kind feedback! We’re glad to hear everything went as planned and that the hotels met or exceeded your expectations. We also appreciate your understanding regarding the tighter connections.
Did you know that our packages are fully customizable? You’re always welcome to browse alternative flight options to select the ones that best fit your needs and preferences. We hope this tip helps for future travel plans ✈️
We truly appreciate your support and hope to assist you again on your future travels!
Kind regards,
TripMasters Inc.
The patient customer service agents…
The patient customer service agents like REBECCA DELIMA and Donna Nellas.
Very professional and really aims customer service excellence!
Thank you!
7 May 2026
Reply from Tripmasters
Dear Marie,
Thank you so much for your kind feedback! We’re very happy to hear you had a positive experience with our customer service team and that you felt well supported throughout your interaction.
We truly appreciate your support and look forward to assisting you again in the future!
Best regards,
TripMasters Inc.
Reply from Tripmasters
Hi Lori,
Thank you for your kind feedback! We’re so happy to hear that your Costa Rica trip was well organized and that you enjoyed the transportation, excursions, and hotels.
We truly appreciate you choosing us and hope to help plan another amazing getaway for you soon!
Kind regards,
TripMasters Inc.
I have been using tripmasters since…
I have been using tripmasters since 2013 and love it 😀
2 May 2026
Reply from Tripmasters
Hi Vanitha!
Thank you so much for your continued support. We’re truly grateful for your loyalty and are so happy to hear you continue to love traveling with us 😀
We look forward to helping you create many more amazing trips in the years ahead!
Best regards,
TripMasters Inc.
Reply from Tripmasters
Dear Kevin,
Thank you for your kind feedback! We’re delighted to hear that booking your trip was easy and that our communication throughout your journey met your expectations.
We truly appreciate your support and hope to assist you again on your future travels!
Kind regards,
TripMasters Inc.
Made planning this trip a breeze...
I've never planned a 10 day international family vacation, but using Tripmaster made this so easy. I loved how easy it was to model different scenario's and decide what was the right fit. This trip went so smoothly, and it was easy to always check our schedule, documents, etc. on the TM app. Will definitely be using Tripmaster in the future, whether it's in-country or international.
22 April 2026
Reply from Tripmasters
Dear Melissa,
Thank you for your wonderful feedback! We’re so happy to hear that planning your 10-day family vacation felt easy and stress-free with us. It’s great to know the flexibility of building different itineraries, and the convenience of our app helped make your trip run smoothly.
We truly appreciate your trust and look forward to helping you plan many more trips in the future!
Sincerely,
TripMasters Inc.
First time using Tripmasters and we…
First time using Tripmasters and we booked a trip to Italy visiting Rome, Florence, Venice, and Milan. Everything was perfect — the hotels were great, the train rides were all booked for us, and the communication throughout the trip was excellent.
Would definitely use them again!
24 April 2026
Reply from Tripmasters
Hi Mike!
Thank you so much for sharing your experience! We’re thrilled to hear your first trip with us to Italy went so smoothly and that you enjoyed the hotels, train arrangements, and communication throughout your journey.
We truly appreciate your trust in us and look forward to helping you plan another amazing trip in the future!
Warm regards,
TripMasters Inc.
Everything went great for us
Everything went great for us. We didn't miss any of our transfers to and from.
29 April 2026
Reply from Tripmasters
Hi Michiel,
Thank you for your kind feedback! We’re so happy to hear everything went smoothly and that all your transfers worked out perfectly.
We truly appreciate you choosing us and hope to assist you again in the future!
Warm regards,
TripMasters Inc.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.