TripX Travel Reviews 

1,057
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers frequently mention that the booking process is extremely smooth, quick, and very easy to navigate easily online. Travelers also deeply appreciate the affordable prices, helpful reminders, and clear instructions provided throughout their entire trips. Many people state that flights, transfers, and accommodations generally match their expectations and work very well indeed. However, some customers also noted issues with unexpected transfer schedule changes and hotel locations that felt quite disappointing. A few people experienced confusion upon arrival at their destination due to website malfunctions and a lack of precise reception details.

What people talk about most

Holidays

Consumers have mixed feelings regarding their holidays, as some experience significant disappointment with... See more

Service

Reviewers mention positive feedback about service, expressing great satisfaction with smooth bookings and... See more

Booking process

Customers had positive experiences with the booking process, describing it as smooth, flawless, and easy to... See more

Location

People report ambiguous experiences with location, as opinions vary significantly. Some consumers highlight a... See more

Price

Reviewers highlight ambiguous aspects of price, as customer opinions are divided. Many consumers report very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall everything was good with our trip, the exception is the transfer home (from hotel to airport) arranged by MTS. MTS picked us up completely unannounced more than 1 hour before the stated time a... See more

Rated 4 out of 5 stars

I have just finished the second trip with the Company, and have for the second time had confusion upon arrival at the hotel area. Apart from a telephone number there is no information/description ab... See more

Rated 4 out of 5 stars

It’s very nice and affordable trip. Booking process was easy and smooth and all the bookings are perfect. Resort and flight both are great and no worries.

Rated 4 out of 5 stars

It was easy to book and the information was good. No problems. there was reminders in the inbox and liks to "Get your guide" which helped planning a good trip. The only thing that could be better is m... See more


Company details

  1. Travel agent

About TripX Travel

Written by the company

  • Flight + hotel always included
  • More than 130 destinations and 3000 handpicked hotels
  • Dansk/Svensk/Norsk customer service
  • Guaranteed best price on package holidays!

Visit us at:


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(1,057)

139 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

The trip was well organized without any issues or problems on the way. We got what we paid for. All the instructions/tips regarding the trip were helpful, useful and not complicated.

I am satisfied with the service.

27 May 2023
Unprompted review
Rated 5 out of 5 stars

This companiy provides good package…

This companiy provides good package trips for all wallets. This was the second time for me and everything was smoothly excercised!

The flight and the hotel was as promised.

I have therefore great trust in this company.

regards Lisa F from Sweden

12 May 2023
Unprompted review
Rated 5 out of 5 stars

Weekend getaway

This is the 4th time I book my trip with TripX Travel. Is always easy to book, you got all information you need in the home page and the hotels always look as the picture if not better. We book only for thee weekend and everything was. Smooth, Gdansk is a beautiful city and the hotel we stay in was wonderful. The hotels location in the old town is just very helpful since you don't need to take taxi/Uber anywhere.. everything is on walking distance. I always recommend to book theirs trips with TripX, you will find good deals and everything from flight to hotel is included you don't have to worrie about anything.

23 February 2023
Unprompted review
Rated 5 out of 5 stars

Good service

Easy booking, good communication before departure.
Everything worked out as it should with flight, transfer and hotel.

17 February 2023
Unprompted review
Rated 4 out of 5 stars

A good experience

A trustworthy, cheap and safe travel agency, and we are very satisfied with our experience. Will definitely book from them later on.
The only thing that came as a surprise was a “local fee” we had to pay when checking out of the hotel. We were not informed by this, but luckily it was just 70 Zloty.

17 February 2023
Unprompted review
Rated 1 out of 5 stars

Beware non existent refund policy

Booked a flight and hotel with this company not realising they operate through Expedia. Within 24hours I realised they did not apply the hotel's" stay 4 nights pay for 3 offer" I asked to cancel the hotel or for the offer to be applied but was only offered a refund that was derisory and would still leave me considerably out of pocket. I made a very costly mistake by using this company and I do not recommend it at all. I suggest reading the very small print so at least you do not end up being as ripped off as me.
UPDATE - a reply from this company 16 months after the review was posted! Which shows how much they care about customer service. Complete lies in their response as no refund was offered at all.

17 January 2023
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi Joanne,

Thank you so much for your feedback.

Thats correct, most bookings are handled by various partners. All with different conditions. Most of them do not offer us any changes or refund once the booking has been confirmed,

When you did contact us wanting to cancel you hotel reservation cause you found a better deal somewere else, we did contact our partner who made an exception and offered almost a full refund of the hotel reservation so you could book your stay somewhere else. In you case we did what we could assist you.

Best Regards

TripX

Rated 5 out of 5 stars

Great trip!

Everything worked out as it should with flight, transfer and hotel. We have no complaints. This was a good way to be able to travel without planning a lot or pay too much.

30 December 2022
Unprompted review
Rated 5 out of 5 stars

10 points

It was a lovely trip for us, nice Beach and hotel . Good transfer back and forward to the airport .
We will recommend this site to everybody :) .

14 November 2022
Unprompted review

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