TripX Travel Reviews 

1,057
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers frequently mention that the booking process is extremely smooth, quick, and very easy to navigate easily online. Travelers also deeply appreciate the affordable prices, helpful reminders, and clear instructions provided throughout their entire trips. Many people state that flights, transfers, and accommodations generally match their expectations and work very well indeed. However, some customers also noted issues with unexpected transfer schedule changes and hotel locations that felt quite disappointing. A few people experienced confusion upon arrival at their destination due to website malfunctions and a lack of precise reception details.

What people talk about most

Holidays

Consumers have mixed feelings regarding their holidays, as some experience significant disappointment with... See more

Service

Reviewers mention positive feedback about service, expressing great satisfaction with smooth bookings and... See more

Booking process

Customers had positive experiences with the booking process, describing it as smooth, flawless, and easy to... See more

Location

People report ambiguous experiences with location, as opinions vary significantly. Some consumers highlight a... See more

Price

Reviewers highlight ambiguous aspects of price, as customer opinions are divided. Many consumers report very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall everything was good with our trip, the exception is the transfer home (from hotel to airport) arranged by MTS. MTS picked us up completely unannounced more than 1 hour before the stated time a... See more

Rated 4 out of 5 stars

I have just finished the second trip with the Company, and have for the second time had confusion upon arrival at the hotel area. Apart from a telephone number there is no information/description ab... See more

Rated 4 out of 5 stars

It’s very nice and affordable trip. Booking process was easy and smooth and all the bookings are perfect. Resort and flight both are great and no worries.

Rated 4 out of 5 stars

It was easy to book and the information was good. No problems. there was reminders in the inbox and liks to "Get your guide" which helped planning a good trip. The only thing that could be better is m... See more


Company details

  1. Travel agent

About TripX Travel

Written by the company

  • Flight + hotel always included
  • More than 130 destinations and 3000 handpicked hotels
  • Dansk/Svensk/Norsk customer service
  • Guaranteed best price on package holidays!

Visit us at:


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(1,057)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a scam company

This is a scam company. Stay away from them. We purchased a trip from them to a five-star hotel in Egypt, which in reality turned out to be of very very very low standards( I have been to Egypt many times in three-star hotels which were much cheaper and represented much higher standards). Despite the proposal for a settlement and changing the hotel to one that meets any standards, we were dismissed without any willingness to help or resolve the problem. I do not recommend, and even strongly advise against purchasing trips from this company.

23 March 2024
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi Mariusz,

Thank you so much for your feedback.

We are sorry that the hotel does not meet your expectations.
I see that you did contact us the day after arrival and asked for a change of hotel due to issues with Wifi and the quality of the food served at the hotel.

We replied to you that wifi is free in public areas and that if you also want wifi in your room you might have to pay a fee.
When it comes to the food served, the hotel is fully responsible and here you need ro speak to the reception if you are not satisfied.

We also explained that we need more information about the issues to be able to help you by contacting the hotel but unfortunately you did not get back to us.

Best Regards


TripX

Rated 5 out of 5 stars

Seriously company.

Seriously company.

17 March 2024
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi Camilla,

Thank you so much for your feedback.

Best Regards

TripX

Rated 4 out of 5 stars

Jag hade en väldigt bra och trevlig…

Jag hade en väldigt bra och trevlig resa aldrig tidigare varit i Egypten. Flygbyten gick väldigt bra ett flyg var sent men sånt händer. Mycket bra service från allt. Det ända jag kan tycka var som en liten överraskning var visum man fick i knä på flyget och dåliga info om hur den skulle fyllas i. Och ingen penna delades ut. Så typ hela planet dela på två pennor. Allt annat ver perfekt. Jag kommer boka via TripX fler gånger
I had a very good and pleasant trip never before been in Egypt. Flight changes went very well, one flight was late, but things like that happen. Very good service from everything. The only thing I can think of as a small surprise was the visa you received in your lap on the flight and bad info on how to fill it in. And no pen was handed out. So sort of divide the entire plane into two pens. Everything else is perfect. I will book through TripX more times

15 March 2024
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hej Lars,

Tack för er redogörelse och kul att höra att ni hade en fin resa.
När det gäller visum så är det en tjänst vi ej erbjuder och för er destination kan visum arrangeras online i förväg. I de flesta fall får man precis som er möjlighet att fixa detta på flyget innan man landar.

Vi önskar er välkomna tillbaks inför nästa äventyr.

mvh

TripX

Rated 3 out of 5 stars

Good experience!

Good experience!
My experience with TripX it self was good, easy to order my trip. It was clear on the details and it was nice to be able to book hotel and plane tickets together.
However, the hotel room it self smelled strongly of chemicals and the reception had some smell that is just stuck in my clothes even after washing them. As well as me getting some sort of flea bites that has to be from the hotel (Oyo Boston court hotel) because it came during the night. It was also very loud, so you could hear every conversation the people in the rooms next door were having. Other than that, it was close to everything and we had access to a supermarket and cute cafes.

11 March 2024
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi Andrea,

Thank you so much for your feedback.

Best Regards


Kristian

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly! the travel agency had really good service and the hotel was sooo beautiful!

20 February 2024
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi Mali,

Thank you so much for your feedback and nice to hear that everything went smoothly. Hope you had a fantastic trip.


Best Regards


TripX

Rated 5 out of 5 stars

A good vacation in Malaga

TripX gave a good and useful information about both the flight and the hotel. And our expectations became fullfilled. We are very satisfied with our week in Malaga.

20 February 2024
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi Leif,

Thank you so much for your feedback and glad to hear that you had a nice week in Malaga.

Welcome back anytime soon.

Best Regards


TripX

Rated 4 out of 5 stars

Quick and easy booking

The booking process was quick, easy and with good transparency concerning options of travel times and fares. No problems at all.

12 February 2024
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi Christian,

Thank you so much for your feedback.

We hope you had a wonderful trip.


TripX

Rated 5 out of 5 stars

Very well planned trip by TRIPX

Very well planned trip by TRIPX! Can only recommend the company!

3 February 2024
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi,

Thank you so much for your feedback.

We hope you come back to us for your next trip.

Best Regards


TripX

Rated 5 out of 5 stars

Great

Easy booking. No hidden expences. Hotel was great, super clean and friendly staff.

26 January 2024
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi,

Thank you so much for your feedback.

Best Regards


TripX

Rated 5 out of 5 stars

From Copenhagen to Hurghada in Egypt

Just travelled to Hurghada in Egypt. No problems with cheking-in as long as you have your tickets printed. No problem with luggage or transfer. No complaints, we were never in contact with the company though since we didn't experience any problems with neither plane nor hotel. I will definetly be using TripX again next time I want to book a holiday.

16 January 2024
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi,

Thank you so much for your feedback and welcome back for your next holiday.

Best Regards


TripX

Rated 5 out of 5 stars

Great job!!!

Great job!!!!

Thank you! We will come back and book a trip 😃

26 December 2023
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi Christin,

Thank you so much for your kind words.


Best Regards

TripX

Rated 5 out of 5 stars

Great trip

I loved that it was easy to book, everything was included and the communication was good.

2 January 2024
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi Amelia,

Thank you so much for your feedback.

Best Regards

TripX

Rated 5 out of 5 stars

A really good company

A really good company, i was traveling to Alicante in spain, i was booking flight and hotel in a package and it was very Nice experience, you get all you need on the email after you have booked and all instructions. Best regards Victor

28 December 2023
Unprompted review
Rated 5 out of 5 stars

It was the first time we traveled with…

It was the first time we traveled with Tripx and we were delighted, everything was as we had hoped. Tripx allowed us to pick our flight and we got 12 hours extra holiday.
We will be happy to travel with Tripx again - soon we hope.

25 November 2023
Unprompted review
Rated 5 out of 5 stars

Seamless travel

Seamless travel. Good prices and very good service from both airline hotel and tripx travel. Recommended

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Did go to gdansk and the Christmas Market. The hotel was so great and the staff was very helpful and serviceminded.
Can really recommend!

26 November 2023
Unprompted review

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