Triton Cycles Reviews 

5,893
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service provided, highlighting the helpful and friendly staff who ensure clear communication regarding order status and progress. Many people appreciate the quick and efficient delivery service, with items often arriving promptly and well-packaged, sometimes even fully assembled. Reviewers are also very satisfied with the quality of the products received and the competitive pricing, finding great value for their purchases. However, some customers also noted issues with order fulfillment and delivery tracking, experiencing delays or a lack of updates regarding their purchases.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising quick delivery times and... See more

Product

Reviewers express satisfaction with the products, often highlighting great quality and value, such as... See more

Order

People report ambiguous experiences with order fulfillment, with many expressing significant frustration over... See more

Price

Customers consistently note positive experiences with price, often finding the products to be the cheapest... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction and praising the excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The ad on your site made it look like it was the front and back wheel so when I brought the halo sas wheel I thought it was wheels? That’s the only down side and the slow delivery it took a lot longer... See more

Rated 4 out of 5 stars

I would review, as you keep reminding me, but rhe tyres have not arrived and there is no tracking Update, Triton have issued a refund as unable to track my item, so very good customercservice

Rated 4 out of 5 stars

Great price quick delivery would have been 5* but I sent a question by email and never received a reply I had to search online elsewhere for the answer but will be using them again

Rated 5 out of 5 stars

Really happy with the service we received. The bike was slightly delayed but was delivered exactly two weeks from ordering, however , they delivered my son’s bike fully put together so he could rid... See more


Company details

  1. #87 of 95 best companies in Bicycle Shop
  2. #29 of 32 best companies in Bicycle repair shop
  3. #56 of 60 best companies in Bike accessories store
  4. #21 of 23 best companies in Road Cycling

Contact info

4.1

Great

TrustScore 4 out of 5

6k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(5,893)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Waited 3 weeks to get my order, not good enough.

Waited 3 weeks to get my order. I rang up after one week and was told it had been dispatched and I would be getting it if not today then in the next few days. I rang again after 2 weeks to say it hadn't arrived only to be told they hadn't received it yet from the suppliers? It finally arrived after 3 weeks. Don't order from here if you're not prepared to wait and want to be kept informed of your order. After waiting 2 weeks I ordered the same part from Amazon and got it the very next day.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Dispatch and delivery of item BOSCH…

Dispatch and delivery of item BOSCH KIOX 400C display for Ebike was fast, well before due date which really was a bonus also item was cheaper than other suppliers. Really happy with this service, would highly recommend. Top service *****

4 March 2026
Rated 1 out of 5 stars

Useless customer service

Ordered a bike part from the website which was supposed to be in stock. Phoned to make sure it was in stock, as I needed it for the weekend.
Got an email 2 days later to say out of stock and would be 2-3 weeks before delivery.
Had to start again with another company.
Useless customer service.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Barstow 100% Goggles

I was looking for a black pair of Barstow 100% googles in readiness for spring /summer. Using Triton Cycles easy to use web site I was able to find what I was looking for.
The goggles where well packaged and delivered on time. Triton communications were excellent about keeping me informed of my order. It arrived on time as was well packaged. Overall an excellent experience would use again.

17 February 2026

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