The ad on your site made it look like it was the front and back wheel so when I brought the halo sas wheel I thought it was wheels? That’s the only down side and the slow delivery it took a lot longer... See more
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Company details
- #87 of 95 best companies in Bicycle Shop
- #29 of 32 best companies in Bicycle repair shop
- #56 of 60 best companies in Bike accessories store
- #21 of 23 best companies in Road Cycling
Contact info
4 Prospect Business Park, IG10 3TR, LOUGHTON, United Kingdom
- 0208 508 0682
- tritoncycles.co.uk
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Hasn’t replied to negative reviews
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Great service
Easy online transaction and item arrived in super fast time. Will definitely be shopping with them again soon
Great buy (water bottle cage)
Great buy (water bottle cage). Bought in sale. Delivered quickly. Many thanks.
Great products and very fast delivery.
I would review
I would review, as you keep reminding me, but rhe tyres have not arrived and there is no tracking
Update, Triton have issued a refund as unable to track my item, so very good customercservice
trek rail battery cover
placed the order on line for an item that was said to be in stock , payment was returned with out saying why also no phone call to say the same , normaly no problems with triton , saying that is was not a really a problem but a call would have been nice ,
thanks mick
I bought a small sized mens Bontrager cycling…
I bought a small sized Bontrager men's cycling top at a sale price. It fitted much better than the womans top I have and is good quality, so went back and bought another. Quick turn-around times.
Excellent customer service
Very quick and efficient, helped me with an exchange when I realised I'd ordered the wrong bike online. Highly recommended.
15 days, No parts, Little Comms, 1 Cancelled Order and 1 Peeved Customer
When my bottom bracket failed, I looked to Triton to help. I purchased the Praxis Works T47 BB and tool, both showing as in stock. This was Monday (Day 0). I immediately got an email confirmation with a delivery window (free delivery) of between Day 2 and Day 8. I had 7 days till I was going on holiday with my bike, so I had time. I chase up on Day 3 when I have had no more comms. The staff reassured me that the item had come in and was shipped on Day 3. 1-2 days for delivery would still leave me time. In the online system my order is showing as dispatched (despite still being 'In Picking') so I felt a little reassured. The warning sign of no tracking details was there, but I gave Triton the benefit of the doubt. Day 4,5,6,7 nothing. I end up going on holiday without my best bike (thankfully, I have a spare). Day 14, I arrive home to a note from Royal Mail. I pop round to my neighbours to pick up the parcel... It's a parcel for my wife! No comms, no BB!! I call up Triton, the staff say they will look into it and call me back. No call. Day 15 I call up again and ask for an update. Apparently the warehouse don't have the tool! I immediately cancel the order. I won't be fooled again by their competitive pricing and low cut-off for free delivery. The staff have been great, but the general comms from the website/email/warehouse/order updates have been the worst I have ever experienced for something showing as in-stock in the first place!!
Praxis parts
Again, excellent prompt & reliable service. I am always happy to use Triton cycles.
Order sent the same day
Ordered a little Trek front light. Asked during the order process if it could be despatched the same day. It was, good service.
a new chain and 2 T-shirts
This parcel arrived yesterday. You had what I wanted at reasonable price. And the delivery man was very polite. A good service. thanks
RSL Aeolus tyres purchased at a…
RSL Aeolus tyres purchased at a reasonable competitive price.
Quick delivery but the actual product is extremely difficult to fit so much so that I have to seek assistance at my local bike shop.
immediate delivery ....so prompt.
immediate delivery ....so prompt.
great communication on order process
thank you!
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