Trixon B.V.Reviews 

80
TrustScore 3 out of 5

3.1

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Company details

  1. Electronics Company

Written by the company

Specialist in refurbished electronics.


Contact info

3.1

Average

TrustScore 3 out of 5

80 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.1

All reviews

(80)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Not Recommendedy

They sell a lot of junk, claiming it's in good condition but it's not, especially on eBay. It's worth paying more to avoid buying from this company.
Not recommended.

18 December 2025
Unprompted review
Trixon B.V. logo

Reply from Trixon B.V.

Hi,

I am sorry to hear about the bad experience. I see you bought twice and returned once meaning you must have been happy with the product the first time. You are correct in stating that the condition of the products on Ebay is less than what we sell on other platforms. Our exact words in the advertisements: “This used convertible tablet/laptop works 100% and is in decent shape. tested by professionals!”
These products are sold well below market value to offer people who don’t care that much about looks an option to buy something cheap. The product should always be in decent shape. I see the return was handled without any issues so I hope you can adjust the review accordingly as junk really is not something we sell.

Rated 5 out of 5 stars

Invoice right away

i received the invoice without having to ask for it.

15 April 2025
Unprompted review
Trixon B.V. logo

Reply from Trixon B.V.

thanks for your kind review! we always want to make the customer experience as easy as possible.

Rated 5 out of 5 stars

Good customer service

Good customer service. Unfortunately I had to return the product for other reasons but it arrived in good condition and seemed to work very well. All good from their side.

8 April 2025
Unprompted review
Trixon B.V. logo

Reply from Trixon B.V.

thanks for your kind review! hope you will consider us in the future

Rated 5 out of 5 stars

Fantastisc service

In early December I bought a refurbished Microsoft Surface Pro 7 from Refurbed.com, a partner of Trixon.
Unfortunately, the Pro 7 was a nice PC but it did not meet my expectations.
So as described on the website I could return the Pro 7 within 30 days and get a full refund which I did.
And within a few days the exact amount I paid was back in my account.
So from both Trixon and Refurbed I have received a perfect service in all ways living up to the promissed.

7 January 2025
Unprompted review
Rated 1 out of 5 stars

The product I ordered came with a…

The product I ordered came with a disfigured keys in the keyboard. I tried to replace/refund it but they said it was not their fault how the keys became disfigured and implied that I was in fault. They did not replace or refund it.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

First time ordering from here

First time ordering from here. So I was a bit sceptical. I can clearly state I was not disappointed. Laptop is in top condition, delivered within a few days. I was emailed continuously throughout the process along with tracking details. I would highly recommend this company.

4 October 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a microsoft surface pro 5

I ordered a microsoft surface pro. On all pictures on Back Market were a keyboard and a pen displayed unlike on other offers where there was only the tablet displayed. Nowhere did it say they were not included but it happens they weren't. I feel totally scammed and do not recommend anyone to use Trixon services. Am disapointed and will definittley not order there again

16 August 2023
Unprompted review
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