Tropic Breeze Reviews 16

TrustScore 4.5 out of 5

4.4

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Company details

  1. Travel agent

Written by the company

Located in rural Devon, Tropic Breeze (www.tropicbreeze.co.uk) is an independent specialist tour operator offering ATOL bonded holidays to the Caribbean and Maldives. Jo Plummer, Mark Fitch and their team of experienced travel professionals, use their wealth of experience and in depth knowledge of the islands and hotels to create bespoke holidays for clients to enjoy at the right price.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16 reviews

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Rated 5 out of 5 stars

Great company to deal with

I came across Tropic Breeze by accident, I spoke to Trish as I was looking at a january holiday to the carribean. Trish recommended a relatively new resort in Maldives. The staff are very friendly, communication faultless and the holiday she recommended was amazing. I thoroughly recommend this company.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

In 2020 We booked a special holiday…

In 2020 We booked a special holiday with Tropic Breeze to celebrate my husband's retirement , our departure date was March 23rd 2020 ! So Covid stopped our going but we received all of our money back immediately ,( Jo the owner called us herself ) , despite the fact it could be detrimental to the T/Breeze business. Therefore we are highly recommending this company .We have since returned from a wonderful holiday to the Maldives which T/Breeze organised etc . We were able to do all this because of our refund , this company deserves an award!! Thank you Jo & all of your staff .

25 November 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous Service - Amazing Holiday!

We would highly recommend Tropical Breeze. Jessie has offered a first class service from the start. We had an amazing holiday in the Caribbean, Jessie was able to answer all of our queries. The meet and greet at the the airport took a lot of stress out of trying to navigate our way around busy airports. We had an amazing time with little stress, as Jessie sorted everything for us. Will definitely be using again and cannot recommend highly enough. Thank you Tropical Breeze.

15 April 2024
Unprompted review
Rated 5 out of 5 stars

great service.

great service.

we have used TB in the past very happily, and issues beyond their control on a recent trip were remedied quickly out of office hours. a great company to deal with

25 January 2024
Unprompted review
Rated 1 out of 5 stars

They don’t stand by their word.

Pleasant when spending money with them and seem well organised. However, we’ve had a poor experience as they’ve gone back on their word and won’t honour a £500 deposit. Left me feeling like we’ve been robbed. Disappointing having spent over £8k on the last holiday we booked with them. Would not use again.

8 August 2023
Unprompted review
Tropic Breeze logo

Reply from Tropic Breeze

We are very disappointed that you feel the need to leave this review. We always look after our customers as best we can and were very fair and flexible with your holiday booking.

Rated 5 out of 5 stars

Superb agents

Superb. Never put me under pressure, very knowledgable and prices are amongst the best I could find anywhere. In the unlikely event I can afford to travel to the Maldives again, would use again. Many thanks to Trish and Jo who were kind and courteous throughout.

6 June 2020
Unprompted review
Rated 5 out of 5 stars

Tropic Breeze is an oasis of calm, professionalism and perfect customer service.

5 years ago, when booking holidays to the Caribbean, i regularly used to phone 10 o 15 travel gents, slowly getting the price down. This was time consuming and the quality of the service was in some instances questionable.

5 years ago I found Tropic Breeze, an owner managed business, where they believe in and know what quality customer service is. Jo and her team go beyond what you get from the majority of travel agents, even the very expensive very high end ones we could all name.

During the recent Covid-19 issue, Jo and her team have been there, making sure everything is dealt with in a calm and reassuring manner.

I now only phone Tropic Breeze as I know I will get a good price and fantastic customer service.

4 May 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Specialist Travel Company

This is a great company to deal with, who treat you personally and efficiently. I have travelled with them twice now to the Caribbean. They give great prices and clearly being a specialist company have very good relationships with their suppliers. On our last trip we had a minor issue which they got sorted from 4000 miles away faster than we could with local management! Highly recommended and I will definitely consider them again.

20 December 2019
Unprompted review
Rated 5 out of 5 stars

Booked our Maldives holiday through…

Booked our Maldives holiday through Tropic Breeze this year and were very happy with their efficient and friendly service with a very good price as well.

27 May 2019
Unprompted review
Tropic Breeze logo

Reply from Tropic Breeze

Dear Stephanie
Thank you for your review, we are very pleased you had a lovely holiday.
Regards
Tropic Breeze

Rated 5 out of 5 stars

A great travel agent

We've just got back from the Maldives on a superb holiday organised by Tropic Breeze. It's a great company and we've used them once before for a Caribbean trip.
This time we made several changes in our booking running up to the trip and all were carried out effortlessly and efficiently.
Their meet and greet service at Male airport also took the strain out of arriving in a bustling and crowded terminal too.
Highly recommended. We will use them again

14 March 2018
Unprompted review
Rated 5 out of 5 stars

Great Holiday

Travelled to St Lucia with Tropic Breeze. Holiday at The Rendezvous proved to be everything we requested from them. Thank you to Trish for her knowledge and advice. Great Company would recommend.

1 February 2018
Unprompted review
Rated 5 out of 5 stars

Wonderful relaxing break

We went to St Lucia through Tropic Breeze. The resort we chose after discussing the options with the knowledgeable and helpful travel advisor was the Rendezvous. This is a small 'boutique couples resort'. Guests were a mixture of 50+ plus (us) and young couples on honeymoon or getting married. The accommodation is very good and the food is excellent. The situation right on a flat sandy beach strewn with palm tress was just what we needed. For a change of scene we could loll and read by the pool near the spa or the main pool with a swim up bar. Or just chill out on our own verandah. Watersports were available close to hand for the active, but we weren't part of that group this time. We had come to just RELAX. And we were able to do that in spades, including a lovely massage treatment. In the evening champagne tasting before dinner in either the Terrace or Trysting Place Restaurants. All this all inclusive. Excellent value and excellent service. Thank you Tropic Breeze.

16 May 2015
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommended

This is the second time we have used Tropic Breeze. Not only are their advisors really knowledgable, but they are really friendly & go out of their way to make suggestions based on your wish list . The whole process with them is very professional with all details thought of. I have complete faith in the holiday being as expected & everything running to plan. I would not hesitate to recommend them to all my family & friends & will certainly use them in the future. I just wish they covered more areas of the world !

8 December 2014
Unprompted review
Rated 5 out of 5 stars

Excellent

From enquiry through to departure, all dealings were smooth and professional. I would have no hesitation in recommending Tropic Breeze to anyone.

20 June 2014
Unprompted review
Rated 5 out of 5 stars

Could not have been more helpful

We found this company via an online search. Throughout choosing and booking our holiday they were superb. Good web site, informed and helpful staff. Good information supplied to us prior to leaving

22 November 2013
Unprompted review

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