The Penthouse By Trotters Reviews 

Had a great experience when visiting Trotters, perfect service from start to finish. Very welcoming, attentive and will definitely be visiting again.

The staff were so friendly, really helpful with making the right choice from their extensive selection of watches, a real pleasure. Highly recommend.

I was contacted a few hour's after placing my order on line, by a very polite member of staff to confirm my details, and had a short chat about my purchase and it's condition. The package arrived before 1 pm the next day.
The watch, a Cartier Santos, was in excellent condition with very few light wear marks along with box and papers as described.
I couldn't be happier with my new watch and the service provided.
Thank you.

Great service, very professional

Great selection & customer service. Couldn’t recommend more!

Excellent service. Staff friendly and very helpful. Would highly recommend.

Quick and easy kept me updated the best experience

Very straightforward deal with an excellent set of very knowledgeable guys. Highly recommended and will be doing business again.

Easy to find location. All staff were really friendly, but knowledgeable, and crucially not pushy. Came away with a watch for him and her, so they are doing something right!

A fantastic service I’ve had buying my first Rolex. The links were abit tight for me and they even sent me out extra links. Thank you so much guys 🥹🩷 phenomenal service from start to finish

Brilliant service from Louie at Trotters! Everything was explained clearly over the phone, and when I visited the store, the customer service was second to none. Louie was professional, friendly, and made the whole experience easy from start to finish. A big thank you to Louie and the entire team at Trotters for such a fantastic experience. I couldn’t be happier with the service and would highly recommend Trotters to anyone looking for a quality watch or jewellery. Five stars!

From the staff to the watch
Everything lovely

Quality service bought my first Rolex through there Instagram page easy to talk to very helpful would 100% recommend

Fantastic experience from start to finish. Part exchanged my Rolex Submariner 126610LV, for GMT II Bruce Wayne. Communication throughout the process was priceless, kept me up to date all the way.

Would certainly recommend Trotters when considering selling, buying and part exchanging a watch.

Thanks again guys…

Amazing service. They have the biggest collection of Rolex's on the market. The penthouse was superb. I would 100% recommend

Great service very happy with my purchase. Thank you!

I went to Trotters as a walk-in a few weeks ago. I had been looking online for the watch I wanted and even though I had found a few at a good price, I wanted the proper experience of buying a luxury watch and I wanted to be sure it was 100% genuine and in mint condition.

Straight away the person helping me (sorry I forgot your name!) was really welcoming and helpful.

They had the exact watch I was and he was even able to get it with the jubilee bracelet I wanted.

The experience was really nice, it was the exact watch, mint and the price was good too so I got it there and then.

When I am ready for the next one, I will see you again.

Great customer service. Very quick and easy

Ive now dealt with Trotters on a number of occasions and always been treated with upmost courtesy and respect.i last dealt with Louis who put me in the right
direction as i was not sure of what i really wanted he gave me a few options and we got there, im very very happy with my purchase and grateful. Keep up the great work fellas .i highly recommend that if its a dream watch your after look NO further.
Many thanks ,
Jim.🍻🙏🏾

Just bought a 2025 Submariner from Trotters. Saw the watch on line last Sunday 28th June and put down a £500 deposit. I then contacted the store the following day (Monday) and spoke to Louie who guided me through the next stages of my purchase. He sent bank details on WhatsApp, I transferred the funds, received confirmation that the watch had been shipped, and today (Tuesday) at 10am I received the watch which was exactly as described, and is on my wrist as I type this review! The entire process was a seamless, professional, and stress free experience. Thanks Louie and the rest of the team at Trotters, I will definitely be back in the future.