glow with us Reviews 

128
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Ordered product on March 22, 2026, as of today, May 6, 2026, I still have not received it. Have not even received a tracking number. Emailed customer service and no response. Called phone number liste... See more

Rated 1 out of 5 stars

I bought this item: TRUE BEAUTY GLOW, Face scultp tool. Misleading pros. Nothing like what is advertised on social media. I have something similar and the item is meant to pulsate, literally nothing h... See more

Rated 2 out of 5 stars

TLDR: Suggest NOT buying. Pretty much a Ch*nese scam. I'm giving this a two only because I did receive half my order. The rest, valued at $50, I assume, is vapor. I emailed them several times with... See more

Rated 1 out of 5 stars

All over the website, it boasts 100% satisfaction guaranteed and 100% free returns and refunds… Buried in the exceptions clause is that it’s non-refundable if bought on sale. The product is ALWAYS o... See more

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1.4

Bad

TrustScore 1.5 out of 5

128 reviews

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No recent history of asking for reviews

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1.4

All reviews

(128)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM!

That’s a Scam! Avoid like the plague!
They don’t reply to emails, you can’t contact them elsewhere. Their instagram page has comments blocked and they of course don’t reply to DM’s!!!!
Never received anything from them and I am trying to get my money back with my bank.
Just a headache!

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Product doesn’t work

Product doesn’t work. Won’t even charge. I reached out to customer service 3x and have had no response. Don’t waste your time on this company or product. Pure scam!!

25 January 2025
Unprompted review
Rated 1 out of 5 stars

Worst product & Horrific customer service

Horrific customer service! Lies about return policy. My product has never taken a charge and the asked for a video to prove it. I supplied a video and now have gotten radio silence. I feel like such a sucker this thing is junk. I use lasers in my profession and the weight of this alone is obvious that it is junk and doesn’t do anything besides waste time and money.

5 December 2024
Unprompted review
Rated 1 out of 5 stars

I purchased the Device Dec 11th

I purchased the Device Dec 11th, it took about 3 weeks, but it just stopped working. I've contacted the company 3x with zero response even though it says 24/7 customer service. I did see a difference when using it but I feel I've been scammed with a cheap device.

22 January 2025
Unprompted review
Rated 1 out of 5 stars

I purchased the product

I purchased the product, and after receiving I attempted to return it. Customer Service was poor, no response to any of my emails.

11 November 2024
Unprompted review
Rated 1 out of 5 stars

They sell fake versions

They sell fake versions, I bought the face massager. It was a Temu product not the quality product they advertised. I got a full refund through PayPal. Keep away from this sight

6 January 2025
Unprompted review
Rated 2 out of 5 stars

Box came in from China

Box came in from China. Separate from the oil. Seems poor Quality material. Sticker with TRUE BEAUTY was placed on the box crooked. Definitely reconsider this purchase as it might be a scam.

19 January 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a facial massager yesterday and…

Ordered a facial massager yesterday and cancelled my order almost immediately within the same minute. I sent 2 emails requesting for a full refund so they do not dispatch the item. They’ve completely ignored my emails even though their policy online says cancellations are acceptable.

Do not buy from this company. They’re a scam and I’m not even the first person to say it. Just a shame I didn’t read the reviews or search the company properly before ordering.

Also check their Instagram. The fact that they hidden comments on every picture says something.

17 January 2025
Unprompted review
Rated 1 out of 5 stars

Bad customer service

I'm leaving a review on here because the True beauty glow site didn't post it. I'm not sure if this device is effective, I've only had it for a week. My problem is that while I'm using it ,it turns off after 5 minutes. I left 3 emails for customer service, no one ever responded

11 January 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! How do I know this is a scam? Because the product doesn't work, they are ignoring my emails event though I have done exactly as they have requested per their website for a refund/exchange, and isn't is obvious enough when every other review besides the 1-star SCAM reviews is a 5-star. THEY ARE PART OF THE SCAM. My next step is calling my credit card company. BEWARE!!! Do not purchase from this company! Everything about it is a scam!

17 January 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Generic item with a sticker on the box. Item has no labeling and doesn’t match what I ordered.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Totally worth it

I purchased the device and brought it on a 4 day business trip. I used it every day. When I got home my husband said, “your skin looks great!” I used it again that night and he said, “I really see a difference in your neck and cheekbones.” It’s now part of my daily routine. Even the lines around my mouth are less noticeable.

5 January 2025
Unprompted review
Rated 1 out of 5 stars

U go on the official site but it's…

U go on the official site but it's not.....I received the product but the same model is on amazon.....true beauty glow generic.....it has no logo on product and the packaging and instructions are cheap....please do not buy from this place

9 January 2025
Unprompted review
Rated 1 out of 5 stars

I would give a 0 if I could… don’t buy…

I would give a 0 if I could… don’t buy from this place, I sent several emails to customer service they didn’t respond once. I requested to cancel the order one hour after I placed and they just decided to ignore it the request. There are several reviews in different pages stating the same plus stating this is a scam company, unfortunately I didn’t see the comments on time. If you are interested in buying this product you can buy the same one in amazon for half the price and at least you know the customer service will respond.

14 January 2025
Unprompted review
Rated 1 out of 5 stars

do not buy - scam

product never arrived despite tracking info saying it had been delivered, and no replies from ‘customer support’ to my emails.

27 December 2024
Unprompted review

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