Truebites Reviews 1,112

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the meat, noting it's far superior to supermarket alternatives and always fresh. The delivery service is frequently highlighted for its promptness, reliability, and the excellent, well-packed, and chilled condition in which products arrive. Many appreciate the ease of ordering online and the helpful, friendly communication from the staff, making the overall experience seamless and positive. However, some customers also noted occasional issues with delivery, such as parcels being left unattended or delays caused by couriers. A few other people also felt that some marinated products were either too sweet or too salty, and some were disappointed with the quality of the sausages, describing them as cheap.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the freshness and taste of the... See more

Quality

Customers consistently note positive experiences with quality, highlighting the freshness and excellent value... See more

Delivery service

People report positive experiences with delivery service, highlighting that items arrive on the selected day,... See more

Service

Customers had positive experiences with service, often highlighting the great attention to detail and... See more

Order

Reviewers express high satisfaction with the ordering process, frequently mentioning its ease and efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have ordered meat from these guys for a few years now. If you have any requests re supply/delivery etc. just ask and they will try to accommodate nothing too much trouble. Arrives well packed goes str... See more

Rated 5 out of 5 stars

Wow my first time using this company and cannot believe how well packed and good there bacon is .l definitely will be buying from them again , it was a bit more expensive but worth every penny and pe... See more

Rated 5 out of 5 stars

Slight delivery problem this time. Not the fault of True Bites, who sent the parcel as promised. The problem stemmed at the parcel sorting hub in Wolverhampton. My concern was the perishability of the... See more

Rated 5 out of 5 stars

True bites always make especially fantastic burgers and when I sent Matt a email asking if he could get them made and delivered on Thursday he went out if his way to make sure it happened


Company details

  1. #7 of 35 best companies in Butcher

Information provided by various external sources

We are a third generation family of butchers with almost 90 years of experience. We understand modern life can leave us all short of time, and sometimes inspiration, and are here to provide our customers with quality fresh produce, recipes, and information to help them save time and enjoy delicious meals at home. With this in mind we created an easy to use website which allows ours customers to browse (at their leisure) and order online (at their convenience), via email, or even via telephone.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Rated 5 out of 5 stars

The team at Truebites are wonderful

The team at Truebites are wonderful, great quality meat at good prices. From easy ordering and good information that is available about each item that is superb, through to the delivery is very smooth and straightforward. I shall be staying with them for good. Thank you.

8 May 2025
Rated 5 out of 5 stars

Quality meat!!

Ordered a whole brisket, 2 Boston butts and some wings for Saturday delivery in order to smoke through the night Saturday/Sunday..order arrived perfectly packaged, in good time and quality of the meat was brilliant. Top 5 Star ⭐ review. Will definitely use again!! Thanks 👍

2 May 2025
Rated 4 out of 5 stars

Disapointed with one item

Pleased with all items until I opened packet of bacon, three of the slices in packet didn't have the streaky part of the bacon. The second packet of bacon I opened was fine. The rest of the order was as expected, good.

8 April 2025
Rated 2 out of 5 stars

Would be purchasing again.

Very disappointed on the thickness of the steaks was shocked to see how thin they were, mince has alot of fat leaving an oily residue after eating and the chicken is more the size of a medium.

31 March 2025
Rated 5 out of 5 stars

Brilliant

Brilliant! My daughter asked for steak hache for her birthday, which as a French thing, is not the easiest to find! Truebites not only had some, they delivered exactly when they said. I was nervous it would let her and me down but it was perfect. Thank you so much; I can see why you're still successful since 1947.

8 February 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish.

Ordered a chicken box and bacon package. Simple to order and kept up to date during the process. I love the option to pick a delivery date.
Upon arrival, it was packaged as expected from the email received, easy to see what everything was and great quality.
Can taste the difference in the food from supermarkets.
Will be ordering more on a regular basis.
Thank you!!

3 February 2025

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