Truebites Reviews 1,112

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the meat, noting it's far superior to supermarket alternatives and always fresh. The delivery service is frequently highlighted for its promptness, reliability, and the excellent, well-packed, and chilled condition in which products arrive. Many appreciate the ease of ordering online and the helpful, friendly communication from the staff, making the overall experience seamless and positive. However, some customers also noted occasional issues with delivery, such as parcels being left unattended or delays caused by couriers. A few other people also felt that some marinated products were either too sweet or too salty, and some were disappointed with the quality of the sausages, describing them as cheap.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the freshness and taste of the... See more

Quality

Customers consistently note positive experiences with quality, highlighting the freshness and excellent value... See more

Delivery service

People report positive experiences with delivery service, highlighting that items arrive on the selected day,... See more

Service

Customers had positive experiences with service, often highlighting the great attention to detail and... See more

Order

Reviewers express high satisfaction with the ordering process, frequently mentioning its ease and efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have ordered meat from these guys for a few years now. If you have any requests re supply/delivery etc. just ask and they will try to accommodate nothing too much trouble. Arrives well packed goes str... See more

Rated 5 out of 5 stars

Wow my first time using this company and cannot believe how well packed and good there bacon is .l definitely will be buying from them again , it was a bit more expensive but worth every penny and pe... See more

Rated 5 out of 5 stars

Slight delivery problem this time. Not the fault of True Bites, who sent the parcel as promised. The problem stemmed at the parcel sorting hub in Wolverhampton. My concern was the perishability of the... See more

Rated 5 out of 5 stars

True bites always make especially fantastic burgers and when I sent Matt a email asking if he could get them made and delivered on Thursday he went out if his way to make sure it happened


Company details

  1. #7 of 35 best companies in Butcher

Information provided by various external sources

We are a third generation family of butchers with almost 90 years of experience. We understand modern life can leave us all short of time, and sometimes inspiration, and are here to provide our customers with quality fresh produce, recipes, and information to help them save time and enjoy delicious meals at home. With this in mind we created an easy to use website which allows ours customers to browse (at their leisure) and order online (at their convenience), via email, or even via telephone.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Rated 5 out of 5 stars

First class

Brilliant customer service. Goods arrived when they were supposed to, extremely well packed and in perfect condition.
Can't ask for more

20 January 2025
Rated 5 out of 5 stars

Im a customer of true bites since this…

Im a customer of true bites since this year.
the selection of meat and the quality is fantastic and so
are the prices.the delivery is very quick and everything is
nicely wrapped and kept cool.i prefer a family butcher over a supermarket.I only can recommend True bites butcher,and so is my little dog Bella,because most of the
meat is for her.

6 November 2024
Rated 5 out of 5 stars

Half a big box

The delivery was good and on time. The product came in a good condition. It was individually wrapped, labelled and well packed in 2 boxes. The quality is good and tastes good. The packaging is making excellent draft excluders.

31 October 2024
Rated 5 out of 5 stars

Well worth a visit

I ordered my Christmas meats and it arrived on time. Packaging was more than adequate keeping the contents chilled. Meat looks good and having used Truebites previously the quality will be good.

31 October 2024
Rated 5 out of 5 stars

Excellent online butcher!

Turned to the internet because all my local butchers have closed. Excellent products from Truebites, safely packaged and chilled. Fast delivery. Happy in every way with the service, will order from them again.

27 September 2024
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